Avaliações do Royal İnci Hotel

Resposta da propriedade: Dear Guest,We greatly appreciate you taking the time to share your experience with us. It's fantastic to hear that you enjoyed a warm welcome and that our room provided all the amenities you needed for a comfortable stay. From the hairdryer to the empty fridge, Turkish TV channels, and excellent room service, it sounds like we were able to meet your expectations in many aspects.We are truly sorry to hear that there was no breakfast package available during your stay. Your feedback is invaluable to us, and we will certainly take this into consideration as we continually strive to improve our services and offerings. Rest assured, we will explore options to ensure that guests, especially those on tighter budgets, have access to suitable breakfast options in the future.We're delighted that you found our staff to be responsive and attentive to your needs. Providing prompt assistance and support is a top priority for us, and we're pleased to hear that we were able to meet your expectations in this regard.Thank you for your positive feedback and for highlighting the aspects of your stay that you enjoyed. We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to ensure that you have a memorable experience with us every time you stay.Once again, thank you for choosing to stay with us. We look forward to the opportunity to host you again soon

Resposta da propriedade: Dear Guest,Thank you for providing us with your valuable feedback regarding your recent stay at Royal İnci Hotel. We greatly appreciate the time you've taken to share your thoughts with us.We're delighted to hear that you found our reception team to be friendly and attentive to your needs. Ensuring that our guests feel welcome and well-cared for is a top priority for us, and we're glad that our colleagues left a positive impression on you.Regarding your comments about the cleanliness of the hotel, we're pleased to hear that the overall cleanliness met your expectations. However, we apologize for any inconvenience caused by the ongoing renovation work, which may have resulted in some noise disturbances. Please rest assured that we are constantly striving to improve our facilities, and your feedback will be taken into consideration as we continue with our renovation plans.Your comfort and satisfaction are of the utmost importance to us, and we sincerely apologize for any disruption to your stay. If there's anything else we can do to enhance your experience or if you have any further feedback or concerns, please don't hesitate to let us know. We're here to assist you in any way we can.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for a more enjoyable and seamless experience in the future.

Resposta da propriedade: Sehr geehrter Gast,wir bedauern sehr, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprach und möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen. Dass Sie Bettwanzen in Ihrem Zimmer und beschädigte Einrichtungsgegenstände vorgefunden haben, entspricht keinesfalls unseren Standards.Ihre Rückmeldung ist uns sehr wichtig, und wir werden unverzüglich Maßnahmen ergreifen, um die angesprochenen Probleme zu beheben. Unser Team wird die Zimmer gründlich überprüfen und sicherstellen, dass solche Vorfälle in Zukunft vermieden werden.Wir bedauern zutiefst, dass Ihr Aufenthalt bei uns so enttäuschend war, und hoffen, dass Sie uns in der Zukunft eine weitere Chance geben, Ihnen einen angenehmeren Aufenthalt zu bieten.

Resposta da propriedade: Certainly, here's a more detailed response:We truly appreciate you taking the time to share your feedback with us. We understand that the distance from the attractions may have been a significant inconvenience for you, and we sincerely apologize for any inconvenience this may have caused during your stay.At ROYAL İNCİ HOTEL, guest satisfaction is our top priority, and we take all feedback seriously as it helps us to continually improve our services. We understand the importance of convenience when it comes to exploring the attractions in the area, and we are constantly looking for ways to enhance the overall guest experience.While we may not be able to change our location, we are committed to providing alternative solutions to make accessing attractions easier for our guests. This may include offering shuttle services, providing detailed transportation information, or partnering with local tour operators to offer guided tours directly from our hotel.Your feedback serves as an opportunity for us to reassess and refine our offerings to better meet the needs of our valued guests like you. We truly value your patronage and hope that you will consider staying with us again in the future.If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to contact our guest relations team. We are here to ensure that your future stays with us are nothing short of exceptional.Warm regard

Resposta da propriedade: Dear Guest,Thank you for your recent stay at Royal İncı Hotel and for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be beautiful.Creating a welcoming and aesthetically pleasing environment for our guests is one of our main goals, and we're delighted that our efforts resonated with you. From the ambiance of our lobby to the comfort of our rooms, we strive to ensure that every aspect of your stay exceeds your expectations.We're also committed to providing exceptional service to complement our beautiful surroundings. Our dedicated team works tirelessly to ensure that all of our guests feel valued and well taken care of throughout their stay. Whether it's assisting with inquiries, providing recommendations for local attractions, or fulfilling any special requests, we're always here to help make your stay as enjoyable as possible.Your positive feedback serves as encouragement for our team as we continue to uphold the high standards that we set for ourselves. We're truly grateful for your kind words and for choosing to stay with us.If there's anything else we can do to further enhance your experience or if you have any additional feedback to share, please don't hesitate to reach out. We're here to ensure that your next visit with us is even more memorable than the last.We look forward to welcoming you back to [Otelinizin Adı] in the near future for another wonderful stay.

Resposta da propriedade: Değerli Misafirimiz,Geri bildiriminiz için teşekkür ederiz. Otelimizde genel olarak memnun kalmanıza sevindik. Ancak, temizlik konusundaki eksiklikler için içtenlikle özür dileriz. Kettle ve masa ile ilgili yaşadığınız sorunlar konusunda gerekli önlemleri alacağımızdan emin olabilirsiniz.Yorumlarınız, hizmet kalitemizi sürekli olarak geliştirebilmemiz adına bizim için çok değerli. Sizi gelecekte tekrar ağırlamaktan mutluluk duyarız ve bir sonraki konaklamanızda beklentilerinizi tamamen karşılamak için elimizden geleni yapacağız.

Resposta da propriedade: Dear Guest,We're thrilled to hear that you had a satisfactory experience during your recent stay with us! Our team strives to ensure that every guest has a comfortable and enjoyable stay, so it's incredibly rewarding to receive positive feedback like yours. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If there's anything specific that stood out to you or any aspect of your stay that you particularly enjoyed, we'd love to hear more about it. Your feedback helps us understand what we're doing well and where we can continue to improve to enhance the experience for all our guests.We hope that you'll choose to stay with us again in the future. Should you have any questions or require assistance with future bookings, please don't hesitate to reach out. Our team is always here to help ensure that your next stay is just as enjoyable as this one.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon!