Ranch Inn Jackson Hole

We stopped here coming back from The Teton National Park- so cool going through the pass road area down into Jackson Hole- this hotel was easy to find and right within walking distance to the square- we only stayed the one night wish we had more time. Room was large, fridge in room and room was clean Older room but I opted for a balcony which looked right up

The hotel is way over priced. We have been on a two month road trip, through five states and stayed in motels every night. This is by far the worst one. No hot water in the morning. Plumbing bubbles all night and keeps you awake.( First time experience for that) we booked two nights. Couldn't stay second night. Got a motel just down the street, alot nicer for less money. Don't make the same mistake we made!!!

Our reservation was for two nights but we had to leave after one night because my 77 year old wife is health compromised and tested positive for Covid on the first morning. She was symptomatic and needed to drive 900 miles home ASAP in case her condition worsened. She also needed to isolate in order to protect others. You would think that the Ranch Inn would be concerned about the health risk to their staff and to other guests and sympathetic to why we had to leave without being able to give them the three days advance notice required by their cancellation policy. We had previously made reservations for the following three nights at three different lodgings and none of them charged us for canceling due to Covid. Just like Ranch Inn, we were too late to cancel at no charge at these other three lodgings. Ranch Inn was the only one to charge us. They explained that they had to charge us in order to comply with their policies. The truth is that Ranch Inn chose to charge but had the same option, not to charge, as the other three lodgings. To be fair, I gave Ranch Inn a "poor" rating instead of "terrible" because they had a great location but the room was dingy and depressing. I wish that those making refund decisions at Ranch Inn were fair and were concerned with anything other than their profits.