BarryC11
30 de novembro de 2024
This was our first holiday to Fuerteventura and the Occidental Jandia Royal Level was recommended to us by a friend. We were not disappointed. The hotel is located within walking distance to Jandia beach, which we visited on a couple of occasions. Beds in the rooms are extremely comfortable and the rooms have all amenities that you need. Breakfast is varied and plentiful in the Restaurant Atlantico, where you can also have your lunch and a buffet evening meal. We ate on 4 occasions at the Patio Canario Restaurant, which is a la carte and again, like the Restaurant Atlantico, is for Royal Level guests only. The a la carte does different food theme nights 5 times a week. You can have drinks afterwards in the Green Bar, which offers a wide selection of premium drinks (great if you are inclusive, which we were) and is again for Royal Level guests only. The absolute highlight for me and the best thing about the hotel are the staff. The staff in both restaurants that we ate in, along with those in the Green Bar, always have a smile on their face and are clearly enjoying their jobs. This shows the excellent management ethos in customer service. There are 2 people that I would particularly like to thank. Firstly, at check in, Marianna informed us that we were being offered a room upgrade on our third day. The room was probably one of the best that we have ever stayed in with excellent amenities. Secondly, a big thank you to Diana, who ensured that the room was ready as soon as possible for our move on the third day. Again, thank you both so much. You can tell how much we loved the place - we have booked to again in May 2025 and hopefully will spend many more relaxing holidays in this wonderful hotel.
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