Capitol Plaza Hotel Jefferson City

Perfect walking location to downtown. The hotel was secured from all entrances to allow secure access and entry.

Very helpful front desk. Great last minute booking although air conditioning/heating unit was completely broken off the wall and small spiders in the bathroom.

BEWARE of this place. When checking in, they charge you $35 for "incidentals", at least that is what we were told. At no time did the front desk attendant tell us there was a $10 charge for parking. I assumed it was a deposit in case of damage. NOPE. They charge $10 per day for parking in a garage that has no working elevator ! We parked outside, but they still charge you for parking OUTSIDE in their lot. If the room had been just average, probably would not complain. However, see pics. Ceiling above shower stained and water soaked, looked like it would fall in; staining on the bed skirt. Lamp shade coming apart. Bulb used was very low wattage, couldn't use for reading. Filter in bathroom filthy. Alarm clock broken, could not set the time. Neither the clock nor lamp plugged in, had to move furniture to connect. Bathroom door stop, broken. Found "miller light" bottle cap from previous occupant. Might expect problems like this in a cheap hotel, not here, very disappointed. One positive, the carpet in our room was clean.

Room was filthy and unusable because of construction cart, plumbing off! This was our room upon check in! And they tried to charge us $20 to check in early for THIS?? I seriously do not even know how on earth this is legal but I cannot even imagine that it is.

Horrible hotel, outdated, smells of mold, broken furniture and brown water!! I came for my niece's wedding. The hotel was outdated, had broken furniture and smelled of mold. When I took a shower, the water came out brown and the tub had a slow drain, so I was ankle deep in water. We were supposed to be charged one rate but were all charged different rates. I was charged twice for one day, not on just one room but two different rooms, and the front desk person could not correct it. I have now been calling for 2 days for a manager and have yet to talk to one.

We had a very nice experience at this location. I witnessed the hotel front desk staff being extremely helpful and compassionate towards another guest. This was a refreshing experience. We had a good view. An a very pleasant atmosphere inside our hotel room.

Beware. The Water in the Room $8.00 a bottle There was no No heat till the next day There was No hot water and in the am it took 10 minutes or more to get to the shower Our rooms were not together as confirmed on confirmation BED BUGS were discovered in rooms ….. Do not stay here better hotels are in the area ……………..

We arrived on bicycles after a long day of riding. Long story short, after multiple trips to room, then back to the front desk clerk, because we were assigned to two rooms that were occupied. Maintenance guy was helpful, but then just left out the front door of the hotel. The front desk clerk said she didn't care if she had this job and she was going to just walk out. While I was searching alternate accommodations, a person relinquished their room and we were able to stay. Very thin towels, no shampoo. Stay away from this place.

I originally booked online and then found out I needed to call to get the wedding party pricing since my husband was the Best Man. I called and canceled the original booking and booked 2 nights with the wedding party pricing. I got no confirmation email from the phone call booking but I have the old confirmation email from when I booked online originally that shows me booking for 2 nights. There were “crumbs” (idk what else to call them but I don’t know if it was from food or what it was from) in the bed. It was so late the first night after setting up the reception and doing the rehearsal and rehearsal dinner that I didn’t bother getting clean sheets because we had already gone down to the front desk for towels and sheets for the pull out couch bed. Ashlynn, my daughter and Flower Girl, needed to get to sleep for another busy day, so I just brushed them off and we went to bed. We didn’t have enough towels for everyone to shower. The shower and bath tub had soap scum on it and was not cleaned. The pull out couch bed had no linens in the room to be made up and used. There were staples lying on the carpet. It didn’t look like the room had been thoroughly cleaned. There was dust collecting on the picture above the bed and in the corners and along the wall where the carpet met the wall all along the room. There was carpet falling off the wall. There was patch work that was not sanded or painted. That’s not that big of a deal but i feel like it shows that there is no care for presentation when you put it together with the rest of the uncleanliness we experienced. I also would worry about the patch work collecting mold and mildew since it was not sealed by paint. There was mold on the lid of the ice container in our room. We couldn’t use it. We were told at check in when and where breakfast was but not given our meal vouchers or coupons. We went to breakfast the next morning to be hounded my staff and had to go to the front desk again and still did not get the total number of vouchers or coupons needed for Noel, Ashlynn, and I. We only got 2. The toilet started backing up when no one had done anything put go no. 1. It flooded the bathroom a little and I cleaned it up with the remaining towels. We never checked out but the housekeeping supervisor came to our room saying that she didn’t expect us to be here because we were only booked for 1 night. She went down to the front desk who called the room and said the same thing which I said I booked 2 nights. Kate , my sister in law, and Hannah, her wife, went to the lobby to grab food and they overheard the staff trying to figure out how to get us out of the room because there were other guests checking in that they didn’t have rooms for and that reservations were incorrect in the system. I caught the housekeeping supervisor who said she was the most senior position at the hotel currently. The manager Amy was not answering her phone and or refusing to come in. During my co