Hotel Jerez & Spa

Muy amables la piscina muy bien y la comida en el restaurante estupenda.Todo en general bastante bien

La experiencia genial,hemos ido a muchos hoteles de calidad y tengo que decir que fue el mejor buffe desayuno que he estado tranquilidad había de todo y de todo tipo de marcas, y las instalaciones geniales. El único pero fue a la salida que la mujer que había en recepción nos habló con mala actitud,por que si que es verdad que bajamos a las 12:39h para dejar la habitación porque mi marido se encontraba indispuesto por eso tardamos un pelin más y bueno no pregunto directamente hablo mal con mal tono, pero por todo en general volveremos a repetir.

Service impeccable, la chambre était propre spacieuse avec toutes les commodités nécessaires. Le petit déjeuner était correct.

Servicio y personal muy bueno

El hotel todo perfecto.El restaurante los naranjo todo un acierto.

We booked a junior suite (DBB) for 3 adults for 3 nights. Our first impression of the room was wow! It was spacious, traditional and quiet. Then we discovered that we had direct access to the pool via our two patio doors! We were delighted. Car parking is free. The hotel is not in the city but it is in a quieter part of the town around 30 minutes walk into the centre (or a very cheap taxi fare). Breakfast was great as was the evening meal. The staff were all very helpful and attentive. In conclusion, we were extremely happy with this hotel and we would love to return again.

We have both good and bad points here. So the negative first: 1) the hotel is clearly very dated and tired. It used to be a 5* but since, you can see a star has been removed. From old school design to rotting and damp doors. Our room smelt of stale smoke when we arrived. 2) There is NO air con. Or it simply isnt turned on on April. It was 26degrees outside and the room was humid. When we asked for air con, they said the hotel didnt have any! 3) Our room had an ajoining door. We arrived quite late on the first night (midnight) and when we started to unpack and move our cases around we encountered shouting from the room next door as we were being too loud. The 2nd night, whilst preparing for bed (around 10.40pm) we received a knock on our ajoining door and our neighbour wanted to inform us that they could hear all our conversations and that we, as BOTH parties had NO privacy. It felt quite violating. 4) The water pressure wasnt great. Ok on to the positives... 1) Free and onsite parking 2) the beds were rather comfy 3) TV allowed you ro screen share ir sync to phone. 3) Communal areas are rather nice. 4) Breakfast had a good variety. 5) Staff were friendly. Overall, the hotel rooms just need a makeover and modernising.