Usuário convidado
22 de setembro de 2023
This hotel is nice but is not as advertised. The rooms were pleasant, clean, and had AC which was nice. However, if you do not book through *********** or whatever other hotel website they advertise on, and book through the hotel website you must pay in cash upon arrival. This was news to me when I showed up as the website DOES NOT state this anywhere, and I went through it several times to double check. The owner was adamant that it does in fact state it but when I asked where, he failed to show me. He did not know his own website and said that the manager would contact me. A week later and I am still waiting to be contacted about this. I don't expect to hear anything back from them. When I booked the room, my receipt said that I would be charged half at the time of booking and half the day before check-in but this did not happen. The owner said they don't charge anything so why did the website tell me this? This is absolutely not okay and to make me feel like I was in the wrong for not bringing enough cash with me because I booked through the hotel website is a poor way to treat your visitors. I do not recommend this hotel. Nothing is included, you have to pay extra, in cash, for breakfast and dinner, and the beds a very hard.
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