Avaliações do Derunda Hotel

When flying from Moscow to Nha Trang, I had a transfer to Chengdu. I was sure that the airline had booked a room for me at the time of the transfer. But no one met me and couldn't help me find a representative and literally by mistake I got to this Derunda hotel in Chengdu. The hotel staff tried very hard to help me, explaining that I do not have a reservation from the air carrier and if I want to stay, I have to pay. I didn't have enough cash, and the card doesn't work in China, I was confused. But one girl working in a hotel showed special kindness to me and great patience to help. I used the translation app and my kind heart. She helped me calm down and find the right solution. My daughter booked a room online at this hotel and paid for it with a card also online. Thus, I was able to spend time comfortably in this hotel, very beautiful and cozy, a beautiful room, and an incredibly large and comfortable bed allowed me to sleep after a long flight. I was also provided with a transfer to the airport from the hotel. Thank you very much to the hotel and, especially, Pan Jing. This is my savior's girlfriend ❤️

Excellent customer service, beautiful place extra clean, lot of amenities. Overall a great stay.

This hotel is excellent value for money. The room was amazing and they allowed us to checkout later free of charge. The only downside is the location as there is nothing around but it is a good stop over if you arrive late from the airport.

We needed somewhere of good quality & with good & reliable services since we were arriving by plane in the middle of the night. This hotel exceeded expectations. Super friendly staff helped us with taxis when they kept canceling.

It was good, service is also good. But breakfast could be better haha

房間乾淨整潔，前台小姐姐特別友善，態度特別好！nice！下次還住你家！

出差過來住的酒店，送了一次接機，很不錯。前台服務熱情，酒店環境挺好，早餐種類也挺多。樓下就是超市，附近1公里很多餐飲配套，下次出差還來

房間還是不錯的 設施：設施設備齊全， 衞生：衞生也不錯了，挺齊全乾凈衞生 環境：周圍環境不錯，就是吃飯地方不多，再説簡陽也不大 服務：服務還好

環境很好，房間衞生乾淨，床睡着很舒服，很快就入眠。。

酒店環境不錯，房間衞生乾淨整潔，設施設備也很新，可能因為是新酒店，洗澡間水很大，前廳部的服務很好，很熱情，辦理入住也很熟練，酒店的早餐種類很多，味道也很好，值得推薦，以後會經常入住， 主打一個房間大，乾淨配套齊全

這家酒店價格適宜，服務好，要表揚的是單人房床長度可以翻滾的，有水果送，酒店設備沒找到缺陷，。最值得表揚的是我們的行李箱鏈子壞了，房間管理能及時幫忙處理，並主動把行李箱拉下去。酒店有免費送機服務能及時去到機場。

酒店離市區稍微遠一點，但是交通也挺方便的。酒店很新，設施齊全，入住方便快捷，房間比較大，佈置得特別温馨，小朋友很喜歡。早餐種類挺多的，中西結合葷素搭配，味道也挺好，挑食的小朋友也能吃得飽飽的，很贊👍

很不錯的一家酒店，超前的服務理念，剛下訂單幾分鐘就接到酒店小樊的電話詢問到店時間並非常貼心告知簡陽當天降温提醒保暖[強][強]，在辦理入住的時候也很貼心的問是否有駕車提前錄入車牌在住店期間開車進出很方便不像其他酒店出去的時候還要去前台領取停車票萬一忘記了懶得跑還要自己給掏錢，酒店的服務也是沒得挑遇見的服務人員都會熱情的問好。

衞生：很乾凈， 環境：安靜，符合四星酒店的標準 服務：很好，客房服務不錯，每天會送果盤，點了外賣機器人送得很快。有接送機，服務很周到，提前訂就可以。 設施：酒店看起來很新，就是Wifi 時而斷，可能是因為公共網沒有密碼的緣故吧，改進一下就更好了！ 忘記拍照了，但總體來講還是很不錯的