Ocean Spring Resort Chengdu - MGallery

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

管家Corey非常貼心，幫忙選房間，知道了是小朋友和小朋友爸爸兩個人的生日，還做了生日佈置，而且還免費送了一個生日蛋糕，小朋友高興極了，酒店的活動也不少，小朋友挨着參加了個遍，夏天應該會更好玩。房間空調是提前開着的，一進房間就感到無比温暖，隔音效果好，很好睡，早上根本起不來，唯一有點難的是開熱水不太好控制。

酒店的環境十分優雅舒適 一家人一起來入住的 大堂寬敞明亮，裝飾風格既現代又帶有一種温馨的質感。房間內佈置得當，整潔乾淨，且採光極佳，給人一種温馨而寧靜的感覺，有帶小朋友貼心的給房間送了小朋友的洗漱用品，酒店自然風光綠化看起來很舒心，另外温泉中心有獨特的特色温泉泡池，值得二刷

非常不錯的一次度假，要是有時間下次還來，裡外都有湯池，幫我升級了私湯房型，獨棟別墅車可以開到門口，衞生服務方面都比較到位，前台響應及時，吃飯我在酒店吃的，中餐和小火鍋都不錯，價格也比較合適，材料都新鮮！早餐是酒店自助的，品種也比較豐富！

這家應該是成都周邊能泡私湯的最佳選擇了吧！上次去是三年前了，小朋友才五歲，這次體驗更棒，多了很多遊樂設施，可惜時間太匆忙，衹在院子裏泡了温泉，沒來得及體驗所有的項目。