Songyun No.1 Hotel (Jiuzhaigou Scenic Area)

Avaliações do Songyun No.1 Hotel (Jiuzhaigou Scenic Area)

Songyun No.1 Hotel (Jiuzhaigou Scenic Area)

No.24, Group 1, Pengfeng Village, zhangzha Town, Jiuzhaigou, Sichuan, ChinaVer detalhes do hotel
Songyun No.1 Hotel (Jiuzhaigou Scenic Area)
Songyun No.1 Hotel (Jiuzhaigou Scenic Area)Songyun No.1 Hotel (Jiuzhaigou Scenic Area)Songyun No.1 Hotel (Jiuzhaigou Scenic Area)
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Avaliações dos hóspedes

4.5/5
Bom
639 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.6
Limpeza4.5
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Todas as avaliações(639)
Avaliações positivas(608)
Avaliações com fotos/vídeo(180)
Localização conveniente(150)
Próximo a áreas cênicas(106)
Equipe da recepção cordial(41)
Estacionamento conveniente(37)
Isolamento acústico médio(25)
Bem decorado(18)
Oferece translado de ida/volta(17)
Muitas opções de refeição(9)
Avaliações negativas(31)
Usuário convidado
Songyun Exceptional Double Bed Room
Hospedou-se em out 2024
Sozinho(a)
3 avaliação
2.7/5
Publicado em 8 nov 2024
The location is good. But hotel cleanliness is not the best - the bed sheets, wall and surfaces in toilet had clear stains, there was also dust in many areas. The basin tap is shaky, the shower water pressure was very very small, heating system was either too hot or too cold, no in between, I couldn’t have a proper shower. In the morning the hot water was basically not working at all I can’t wash my hands & face without freezing. The heating from the A/C system was also not effective, I still had to wear 3 layers to sleep even after setting the temperature to 30degree Celsius. There was also a power outage at night. There is no do not disturb sign/option so the staff entered my room twice before I could check out.
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Resposta da propriedade: 親愛的旅客您好,我們非常感謝您的反饋,對於您提出的問題我們深感抱歉,但是我們真的非常希望您在遇到問題的第一時間可以聯繫前台為你解決,讓你住的更加舒心,我們對客房服務一客一換進行了核查,也請你放心,被子都是一客一換,牆上的污漬是上個客人的茶水沾上去幹了擦拭不掉確實很影響心情,針對您提出的這些細節我們都進行了深刻的反思並且已經解決,正是因為您的監督和指點讓我們不斷進步,我們會更加嚴格要求自己。再次向你致歉,祝你旅途愉快。
Usuário convidado
Quarto (cama de casal) (Especial)
Hospedou-se em out 2024
Casal
8 avaliação
3.0/5
Publicado em 3 dez 2024
The original room given was terrible! First the key card didn’t open the room door - had to go down to the reception to get it fixed. Eventuality got the door open to find that the inner part of the door handle/lock was loose, the room smell, plaster was flaky and coming off at the bottom of walls, and there was a big big gap between the door frame that and the wall. Went down to the reception again to complain and the receptionist wasn’t very happy. She said all those things should not affect our sleep in the room. She very reluctantly changed the room after I insisted on it. The replacement room wasn’t much better. It was bigger as it was a family room, but there was still plaster coming off at the bottom of walls. There was no gap between the door frame and the wall, but the window wouldn’t close so the room was freezing cold. It was a very bad experience!
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Resposta da propriedade: 尊敬的賓客你好,你最初訂的是特惠大床房。房門打不開是裏面的電池有鬆動,這個問題我們都解決了,但是你還是要求要換房間。每個房間都有空調,每張床上配的都有電熱毯。而且你們還沒到酒店,我們就打開了空調和電熱毯。
boonkantamueanfan
Quarto de hóspedes (2 camas) (Especial)
Hospedou-se em set 2024
Viaje com amigos
6 avaliação
4.0/5
Muito bom
Publicado em 28 out 2024
Hotel is not much far from jiuzhaigou entrance. Appox 1.4 km. Location is near bus drop off/pick up to huanglongjiuzhai station. Many restaurant nearby.
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Resposta da propriedade: 親愛的客户,您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升服務質量,讓您擁有更好的購物體驗!👍
Sutassanee Suphapattranon
Songyun Exceptional Twin Room
Hospedou-se em set 2024
Família
7 avaliação
5.0/5
Excepcional
Publicado em 28 out 2024
The hotel is able to reach to Jiuzhaigou national park in 10 -15 mins by foots. There is a lot of restaurant nearby the hotel. The reception has a good service mind. She helped us booking a bus to Song pan and walk along with us to show where the bus station is. The room is clean. There is warmer bed for cold weather. My room is located on the 1sr floor and it's near stair so there might has people noise when they walk by. My recommendation is to stay upper floor.
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Resposta da propriedade: 親愛的客户,您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升服務質量,讓您擁有更好的購物體驗!👍
Patra
Quarto de hóspedes (2 camas) (Especial)
Hospedou-se em jul 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 18 ago 2024
Very good location , friendly and helpful owner and staff. Fast response from front desk for any of your queries.
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Resposta da propriedade: Thank you very much for your good comments, we are committed to your family the same service.Take good care of foreign friends, let you feel the warmth and service of China
Usuário convidado
Quarto de hóspedes (2 camas) (Especial)
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 25 dez 2024
Good location and good service, really worth the money.
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Resposta da propriedade: 美好的瞬間就是看到您的評價,感謝您對酒店各方面的支持和認可,我們所做的一切就是為了讓每一位賓客有一個美好的體驗,希望本店能為您旅途中留下最温馨的一筆,松雲酒店攜全體員工祝您旅途愉快
FramMarf
Quarto (cama de casal) (Especial)
Hospedou-se em jun 2024
Casal
2 avaliação
3.2/5
Publicado em 20 ago 2024
That's a nice location near Jiujaigou Natural park and near from a bus station from Chengdu But I don't like a smell in the room I think they from a restroom and very tiny room Whatever I very like a weather
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Resposta da propriedade: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您旅行再次選擇我們酒店!真誠期待您的再次光臨!
Pailin Pilaipanpruk
Quarto de hóspedes (2 camas) (Especial)
Hospedou-se em set 2023
Negócios
10 avaliação
3.2/5
Publicado em 28 out 2023
Near valley entrance 2 km. But far from bus stations from chengdu 3km.in community area. Cleanness is fair.
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Resposta da propriedade: 尊敬賓客你好,您可能有所誤解了,這是九寨溝不是在成都附近
Usuário anônimo
Murifang Twin Room With Mountain View
Hospedou-se em nov 2024
Viaje com amigos
3 avaliação
3.8/5
Bom
Publicado em 30 dez 2024
設施:可以住的。設施遠看還行,房間也不錯。 服務:店員(還是老闆?)也算有問必答。 環境:旁邊有吃的,但對面街更加繁華,咱們兩天都是走去對面街吃飯的。 景區:走去景區十五分鐘左右吧,然後走去月亮灣坐大巴走五六分鐘的樣子。 最可怕的是晚上九點多居然碰上停電。據聞九寨溝一帶蠻常停電的,但酒店沒有發電機,於是晚上在一片漆黑中摸索了快一小時。不過這個價格來説性價比已經不錯了,還要什麼自行車。
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Resposta da propriedade: 尊敬的賓客您好,非常感謝您的好評,您的滿意是我們前進的動力。我們將一如既往地提供高品質的服務,為您創造更加愉快的體驗。
Allow003
Quarto (cama de casal) (Especial)
Hospedou-se em nov 2024
Sozinho(a)
1 avaliação
4.5/5
Ótimo
Publicado em 27 dez 2024
小姐姐提前給打開空調 打開電熱毯,進到房間就是暖的!!超級感動!!毛巾一次性的,馬桶坐便器也準備了一次性的套套,很周全了!就是房間設施吧,算過得去畢竟才100多,衞生打掃可以的!另外 九寨溝超級美!!
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6/8
Resposta da propriedade: 美好的瞬間就是看到您的評價,感謝您對酒店各方面的支持和認可,我們所做的一切就是為了讓每一位賓客有一個美好的體驗,希望本店能為您旅途中留下最温馨的一筆,松雲酒店攜全體員工祝您旅途愉快
kuneju
Songyun Exceptional Double Bed Room
Hospedou-se em nov 2024
Sozinho(a)
2 avaliação
4.0/5
Muito bom
Publicado em 14 dez 2024
人還沒到店家就提前給開空調電熱毯熱房挺好,房間很乾凈,新裝修的,衞生間大led燈對女生化粧很友好,就是吹風機太難用了!要使勁按着才會出風,我一中長髮吹個半幹中途休息了十多次,手痠得不行!電視遙控不靈,調不了台。對了,衞生間熱水小,温熱,洗到中途還停電了,給我嚇得,還好半小時後電了
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Resposta da propriedade: 尊敬的賓客您好,感謝您對酒店的認可,對酒店提出的問題,我們會盡快解決,我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
Usuário anônimo
Quarto (cama de casal) (Especial)
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 13 dez 2024
如果有6星好評那麼我會給予6星好評,首先是11號從黃龍九寨高鐵站出來的時候已經快九點了,到酒店時已經將近11點了,老闆娘早早地便把空調和電熱毯給開上了,讓我們的入住初體驗就十分舒適。之後最重要也是最讓人印象深刻的便是12號遊玩完九寨溝後本人直接高原反應發作,大半夜老闆娘直接陪同我們前往九寨溝第二人民醫院進行救護。在之後得到及時治療後半夜打不到車老闆娘還動用朋友幫我們送回酒店。上面這些事發生後我真的已經感激之情溢於言表了。九寨溝不僅山清水秀,遇到老闆娘這樣心地善良的好人更是人生中的一大幸事。
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Resposta da propriedade: 您的滿意是我們最大的成功!感謝您給予我們評價,這讓我們更加確信我們的努力得到了回報。我們會繼續為每位顧客提供最好的服務和體驗。再次感謝您的支持和信任,祝您生活愉快
Usuário convidado
Quarto (cama de casal) (Especial)
Hospedou-se em out 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 27 nov 2024
房間很滿意,前台小姐姐很貼心,讓我們意外的是,我們來的時候已經提前把空調和電熱毯開好了,一進去好暖和,讓我意外的還有他們酒店是提供一次性浴巾和一次性毛巾,瞬間好感翻雙倍,離九寨溝溝口也不遠,步行二十分鐘就到了。打車有點貴,1.3公里10元錢。其他都很棒。
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Resposta da propriedade: 感謝您的讚揚,我們感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
Usuário convidado
Quarto (cama de casal) (Especial)
Hospedou-se em out 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 15 nov 2024
早餐種類非常多,而且看起來都很精緻,感覺物有所值呀食材顏色很好,色澤紅亮,味道濃而不膩,是非常正宗的一家店這是我最喜歡的一個平台之一,因為在這總事能挖掘到很多新奇的店,棒棒的!體驗感非常不錯,分泌了超多多巴胺,超級快樂!
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Resposta da propriedade: 美好的瞬間就是看到您的評價,感謝您對酒店各方面的支持和認可,我們所做的一切就是為了讓每一位賓客有一個美好的體驗,希望本店能為您旅途中留下最温馨的一筆,松雲酒店攜全體員工祝您旅途愉快
よしだじゅんま -JyunmaYosida-
Quarto (cama de casal) (Especial)
Hospedou-se em nov 2024
Sozinho(a)
5 avaliação
5.0/5
Excepcional
Publicado em 14 dez 2024
ここの宿は素晴らしい! 親切なスタッフとサービスがととのっています。 また、九寨溝に来る際はここに立ち寄ることを約束します!お姉さん方今日までありがとう‼︎
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Resposta da propriedade: 您的滿意是我們最大的成功!感謝您給予我們評價,這讓我們更加確信我們的努力得到了回報。我們會繼續為每位顧客提供最好的服務和體驗。再次感謝您的支持和信任,祝您生活愉快