Usuário convidado
6 de janeiro de 2024
I guess my expectations were high for a $300+ per night hotel in a state capital that is also a beautiful tourist destination, but it IS branded as a Four Points, not a Ritz. I will say that the location of the property is good; it's a short walk to downtown coffee shops and a few restaurants, the cruise ship pier, state office buildings, bus terminal, etc. It's right across the street from the water, the parking was free and convenient, and there is a mail box in the covered drive up area in front of the hotel entrance. The employees were nice and the rollaway we requested was in our room and ready when we checked in. As for my disappointments, the heat in our 2nd floor room didn't seem to work well (it was below freezing in January, so I set the thermostat for 76-80, but the actual temperature in the room remained at 71 during our entire stay -- felt like 61; I slept wearing my sweatshirt). The hotel had no private business area for our 0600 conference call, the sports restaurant/bar next to the lobby is apparently not affiliated with the hotel and was not open for breakfast, we did not receive maid service for any of the four days/nights that we were there, and the water in the shower/tub was lukewarm three of the four mornings that we were there. I'm just surprised/sorry that there is not a single property in the Hilton family in the entire area/region to give this "Four Points by Sheraton" (Marriott family) a little competitive spirit so they might up their game a bit.
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