Kings Motor Inn

Our sport's team traveled to Kamloops tor a tournament in May 2024. We booked this motel after our Team Manager made arrangements to hold a few rooms. Unfortunately, my family was unable to attend the tournament due to an injury, so I called the hotel 4 + days prior to our arrival to cancel our upcoming booking. The front desk refused to cancel and argued about a very confusing cancellation policy, suggesting I should have cancelled my room 30 - 60 days earlier in order to receive a refund. This is despite clear language on the confirmation emails sent to our team that stated "If cancelled or modified up to 1 day before the date of arrival, no fee will be charged." No additional information regarding changes to their cancellation policy were provided to our Team Manager or families that booked here. I was informed the owner would call me back to discuss the cancellation. However, I never received a phone call and the hotel immediately processed payment for the entire stay (3 nights) on my credit card (4 days before I was even scheduled to arrive). Further conversations with the motel regarding refunding this charge went nowhere. I am following up with various authorities about this, but wanted to caution others thinking of booking here so they can avoid the hassle, confusion, and stress of dealing with this motel.

Check in was very quick and easy ,located on the Highway the room we had is quiet , walking distances to dining options, there is an indoor pool and option of two levels for rooms , rooms are a bit dated but clean and has a fridge/freezer , no kettle but drip coffee machine

I honestly expected to see a crime scene chalk outline and circling a huge stain on the carpet. This was disgusting. I was supposed to stay until I could rent my house but I bailed as soon as I could find another hotel. Disgusting!

This was our second stay at the Inn. Front desk lady was amazing, friendly and kind. The room was clean, new mattress and big pillows, just the way I like them. We sleep with ear plugs so can’t comment on noise. I would suggest bigger towels and a hairdryer. I like that sink is separate from tub and toilet. Easy to get ready in the morning. Plenty of fast food around for a quick bite before the road. Price was good. Not a 5 star hotel but then again this is not what we needed. We will stay there again.

The front desk was very accommodating. It was a cold October 26,2022, my wife needed groceries and checkout time was 11am but I asked if we could stay a while longer until my wife completed grocery shopping. To my relief they allowed my kids and I to stay a while longer until she was done. We appreciated the extra amount of checkout time until we could journey onwards.

Not a nice place - booked with the motel directly and the room smelled like stale cigarettes and not very clean. We tried to get out of the reservation but they were going to charge me anyway (which we couldn’t afford) so stayed anyway. No room cleaning during our stay and got ripped off on billing because all their notes are hand written and no way traceable. STAY AWAY!!

Great budget motel. Room was updated and clean. Staff was very nice and accommodating. We enjoyed the pool it was a great temperature.. would stay here again if in Kamloops. It was handy to many fast food restaurants.we had 5 rooms and we were all happy

I stayed in during the process of moving to Logan Lake and training for a new job in Kamloops. I stayed for a full month. The rooms are nice a clean, the management was very friendly and helpful. It’s easy to access just off of the Trans Canada, several food locations with in an easy walk. It was easy to get to every place I needed to go. Nice and quiet. I would definitely stay here again as well as recommended staying here.

I booked a dog friendly room on *********** in February. They got back to me February 11 saying the dog charge was $20… so they were well aware we had a dog! I got a message from them tonight saying they “have no pet friendly rooms left”! Obviously this is a poorly run establishment and the manager has no idea what’s going on… If you want a confirmed booking that actually honours it …this is not the place! I think I may have dodged a bullet here! 😅