Alicia G
15 de outubro de 2024
W15 was a fantastic experience that it's even hard to put into words. We came for 2 nights and everything was flawless and outstanding: the views, the room, the music, the food, and most specially, the people and the amazing hospitality. Since we arrived, Sheriff, Tharaka, Hastha and Premod were truly professional, kind and would solve anything we asked for. They never gave us a "no" as an answer. Even when my husband asked if by any chance there was anyone who could get him a haircut in the hotel, they did everything and managed to find a hairdresser from town to come and cut his hair. Other examples: I asked if they had apples, and instead of giving me a "no" as an answer, they went to get some. I asked if they had dry cleaning service and they coordinated everything so they could send it to a speciallized place in town. We have so many other examples in which they were always making their best to delight us, and they succeeded, exceeding all of our expectations. The property is simply beautiful. You almost feel like you're in a retreat. We were lucky we had to do "homeoffice" so we had the opportunity of staying in the hotel the entire time and enjoy the calm and feeling of being at home. Thank you SO much W15. Looking forward on coming back again (hopefully soon!)
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