Green Mountain 5* Hotel
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Crianças
Todas as propriedades em Karpacz

Green Mountain 5* Hotel

ul. Sarnia 21, 58-540 Karpacz, Lower Silesian, Polônia
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Ao se hospedar em Green Mountain 5* Hotel, você estará perfeitamente posicionado para explorar tudo o que Karpacz tem a oferecer.Mostrar mais
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hotel overview picture
4.2/5Muito bom·Limpeza: 4.2
Todas as 29 avaliações
Comodidades
Piscinas internas:Piscinas externas:EsquiPasseios pedestresSaunaSpaSala de massagensGinásioEstacionamentoBar
Todas as comodidades
Arredores
Trem: Jelenia Góra
(18,0km)
Trem: Jelenia Góra
(18,3km)
Ponto de referência: Artus Resort - Hotel Artus & Sowia Dolina
(340m)
Mapa

Quartos

Avaliações dos hóspedes

Políticas

Comodidades

Quarto clássico
5

Quarto clássico

1 Cama king size ou 2 Cama de solteiro
Tem janela
Wi-fi gratuito
Não fumante
Ar condicionado
Casa de banho privada
Mini-bar
TV
Detalhes do quarto
Verificar disponibilidade
Quarto de 2 Níveis
3

Quarto de 2 Níveis

1 quarto(s):1 Cama de casal ● Sala de estar:1 Sofá-cama
Wi-fi gratuito
Não fumante
Ar condicionado
Casa de banho privada
WC privado
Condicionador
Detalhes do quarto
Verificar disponibilidade

Avaliações dos hóspedes(29)

4,2/5
Muito bom
Avaliações verificadas
  • Limpeza4,2
  • Comodidades4,2
  • Agradável e bem localizado4,2
  • Atendimento4,2
U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
3 de setembro de 2024
The Price for room Is ok, people on reception very pro And nice, breakfast great, swimming pools perfect but...just 2 pillows And 2 blankets for 4 people. No cleaning service for 5 stars hotel but we were in appartment So there Is mayby different service. But the disaster Is restaurants ala cart. In Italy restaurant they bring main food And soups after without spoons And in main restaurant we had a digestive problems after dinner. So it Is not bad but it Is 3 stars service. But swimming Area And surrounding Is very nice. We read the reviews of different Hotels in the Area And it looks this Is the best one here:-) it Will be great to improve the service And food ala cart.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
10 de agosto de 2024
It's not a 5 star hotel. It's too expensive for what it is offering. The only positive thing was a breakfast. The rest is so so. Because of the many cars parked in front of the buildings seem very chaotic, the apartment was very basic, the area outside the hotel also.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
25 de fevereiro de 2024
NOT service as a 5 star Hotel . Menu in green restaurant is not same as on home page , and we had to leave without ordering food , since waitress did not speak any English. It should state on web site that hotel only welcome’s polish families with children . Not any nice place to be - for any other guest - breakfast buffet, pool , lobby bar and restaurant all has the atmosphere of a child care facility.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
8 de janeiro de 2024
We made last minute booking at the Green Mountain Hotel after being massively let down by another place in Karpacz. From the very first minute we were greeted with kindness and professionalism. Nothing was too much of a trouble. All the staff we came across were willing to go an extra mile to make your stay memorable. Our apartament was spacious, comfortable and clean. It was a nice bonus having our own sauna in the bathroom. The spa facilities were well designed and very relaxing. Only the pool area was getting quite busy at times with families with children. Breakfast was very varied and catered for all tastes. It was well managed, so we never had to wait for a table. Food at the restaurant as well as the bar was absolutely outstanding! The best chicken Caesar ever and steak tartare! Just divine. For the nature lovers there a few hiking trails around the hotel, which are nothing short of spectacular. In spite of not being fan of big resorts, staying at one of the apartments still felt cosy and intimate.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
9 de agosto de 2023
We were here for 5 nights and had quite an enjoyable stay with a very nice room with a balcony and a Sniezka mountain view. The location on the outskirts of town had the advantage of being close to some of the main walking trails but the disadvantage of no easy access into town. The Hotel is extremely family orientated (Atleast this time of year) which is a bit problematical as there is only one bar and two restaurants which is not enough for an establishment of this size. The existing bar and restaurants also lack much ambience. The facilities are stretched and while good, the two breakfast sittings were extremely busy. When we opted for a la carte in the evening the menu was very limited and just designated tables in the main buffet restaurant with near zero ambience. The Italian is not a lot better and is basically a big cafeteria. What this hotel desperately needs is two or three bars including something like a roof bar/restaurant which takes advantage of its wonderful position and is preferably child free. The lack of this kind of facility or a proper a la carte restaurant ( apart from the Italian) lets this hotel down. We found ourselves having to go out of the Hotel every evening as there were such limited options within the Hotel, much to our disappointment. Although a nice Hotel it is plainly not 5 star for many reasons. Incidentally we noted there was no hand cream provided in the rooms and the existing toiletries were not replenished unless specifically requested. We found ourselves having to go out in the evening as there was very little to keep us there in one bar or restaurant usually over-run with children. We hope management read these reviews and takes them as constructive feedback because the Hotel is good but could be so much better.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
3 de agosto de 2023
To reiterate what some of the previous reviewers have noted, this is definitely not a 5* hotel, neither by international nor Polish measures. I’d rate it maybe as a strong 3* / weak 4*. Where I think this hotel falls short of most is in customer service. Pros: - The location is in a pleasant secluded area, right next to the starting point of a popular hiking trail up to the Sniezka hill. - Breakfast buffet had a decent selection for a continental breakfast. Due to overcrowding, they split breakfast into two slots and you have to tell them which once you’ll be taking in advance. Cons: - I stayed in the two-story suite. While the room was clean, the quality of furniture and interior design seemed Ibis-style cheap (comparing it to what I would have expected at a supposedly 5* hotel). The king size bed was pretty comfortable, though. - Housekeeping service did not replace toiletries even once during a three-night stay. I believe they also did not replenish the two complimentary water bottles. - Room service never took my calls, despite attempts to reach them several times. - They host live shows for children in the main lobby which was always very loud and crowded. In general, the hotel seems to cater primarily to families with young children, so be aware if you don’t fit into this demographic. - Similarly, room sound insulation is not that great. I was woken up by sounds of children sprinting through the hallways. - At check-in they give you a little piece of paper that you can apparently exchange for a towel at their pool. When I was leaving on the last day, I simply left this sheet of paper in the room. Upon check-out, I was harassed by the clerk who demanded that I return it to them. I told him it’s been left in the room, and instead of simply acknowledging this as a fact and having somebody collect it later, he threatened to charge me with a PLN 100 penalty for having lost it, or else demanded I bring it to him. I was never informed about the urgency of having to return a little piece of paper they give you at check-in along with the hotel keys and other brochures; neither did I ever consent to secure it with a cash deposit / penalty (apparently, it says so in fine print on the card). Also, is it really wise to threaten your guests with cash penalties when they tell you they don’t have the towel card on them but, instead, it’s been left in the room? Is the default assumption you’re there to steal a pool towel when you’re paying PLN 900 a night? I later spoke with the hotel manager who confirmed this is indeed their approach, so the issue is systematic. I found this situation very problematic, both from a customer service and honest dealing perspective. Seems to me this is how the hotel makes extra income, by charging guests for lost towel cards. - Same clerk at first requested I pay triple what my bill really was (without showing me the bill). When I made him check, he walked it back and presented me with the actual bill.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
7 de julho de 2023
We had a wonderful stay at the Green Mountain hotel recently. Room was a great size for 2 adults and a cot. Delicious buffet breakfast with prosecco if you wanted! Close-by to the town, although a big hill if walking back!! Very easy access for mountain walks, straight out the back of the hotel we joined the path to walk up to Snezka! Local italian restaurant did great pizzas for our first night. Lovely indoor and outdoor swimming complex with a play area for children! We felt very relaxed after our 3 day stay, could have stayed for much longer! Thank you Green Mountain!
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
4 de janeiro de 2023
It was super great staying, the personal very helpful and excellent activities and food! We had a tiny issue with the heating but a technician came super fast and fixed it quickly, the buffet was vary and a lot of food and drinks, easy to go to city center.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
24 de junho de 2023
UWAGA PRZECZYTAJ ZANIM WYBIERZESZ TEN HOTEL!!!! Wybraliśmy się z żoną na tygodniowy wyjazd z rocznym dzieckiem wybierając apartament deluxe z sauna za ok. 5600zł ze śniadaniem i obiadokolacją. Ponieważ hotel informuje ALE w bardzo niejasny i trudny do znalezienia sposób o pewnych BARDZO WAŻNYCH kwestiach wydaję mi się że warto je poruszyć. APARTAMENT : - apartament pomimo sygnowania przez 5* hotel , jest nieskategoryzowany tzn że nie traktujemy go jak 5* hotelu - sprzątanie jest dodatkowo płatne - 150zł/ za jedno sprzątanie - wymiana ręczników dodatkowo płatna 10zł/ ręcznik - brak/ bardzo słaby sygnał WiFi ( ważne bo ciężko tam z zasięgiem) - dramatycznie skrzypiące ( w naszym przypadku ) łóżko wybudzające dziecko w nocy ze snu - brak klimatyzacji w apartamencie ( przy 25-30 stopniach w pomieszczeniu nie da się wytrzymać) - plastikowe, zużyte kieliszki do wina - dostawka dla dziecka w znacznym stopniu zanieczyszczona , należało ją samodzielnie wyczyścić ( nie położyłbym tam psa przed czyszczeniem) HOTEL: - niemiłe i mało kulturalne Panie/Pan w recepcji - kelnerzy pracujący na sali w żaden sposób nieprzeszkoleni, ogólnie to za bardzo nie wiedzą po co tam są - jedzenie w hotelu DRAMATYCZNE - na obiadokolacje codziennie to samo - kucharz prawdopodobnie po zagranicznym kursie smażenia mrożonek we fryturze serwuje - nugetsy w panierce oraz rybe w panierce. Poza tym codziennie schab w sosie własnym, makaron z jakimiś resztkami oraz ryba bez panierki. Wszystko tłuste, słone i ciężkie. Jeśli jedziesz z rocznym dzieckiem zapomnij o jakimś KIDS MENU. Po mojej interwencji otrzymałem rybę w żółtej oprawie z Vegety. Na śniadania jajecznica pływająca w nieokreślonej mazi wodnej. Czuć że wszystkie produkty są bardzo niskiej jakości - byle jak najtaniej, jak najmniejszym kosztem, żeby jak najwięcej zarobić na naiwnym wczasowiczu - desery codziennie te same nawet nie pieczone na miejscu tylko prawdopodobnie kupowane lub robione z jakiegoś chemicznego proszku - przy większym obłożeniu hotelu trzeba sobie poczekać na stolik, co więcej jak już uda się zdobyć stolik ZAPOMNIJ żeby był czysty - dodatkowo proponuję na stołówkę ( bo tego nie można nazwać restauracją ) wziąć ze sobą latarkę ponieważ manager sali robi klimacik i jest bardzo ciemno OKOLICA : - brak jakiegolowiek miejsca na spacer wózkiem z dzieckiem, można jedynie spacerować po drodze po której ciągle jeżdżą samochody - UWAGA na chudego pana animatora w okularach, który jeździ srebrnym vanem jak szaleniec po wewnętrznych drogach hotelu - mało nie rozjechał mojej żony z dzieckiem. Po kulturalnym i delikatnym zwróceniu mu uwagi wyśmiał mnie i pojechał dalej - basen zewnętrzny pomimo pięknej wiosenno-letniej pogody i kąpiacych się w nim dzieci zamykany o godz. 18 bo ratownik kończy pracę Reasumując. Przez 32 lata mojego życia, jeżdząc po wielu hotelach w Polsce i za granicą ( 3-5*) nie czułem się tak oszukany jak przez Hotel GreenMountain. Za taki budżet mogłem mieć świetne wakacje w takim hotelu, który dba o
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Políticas da Propriedade

Horários de check-in e check-out
Check-in: 16:00 – 24:00
Horário de check-out: 06:00 – 11:00

Horário da recepção: 24/7

Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.

Berços e camas extras
Para todos os tipos de quarto, podem ser adicionados berços, mas camas extras não podem ser adicionadas.
As taxas de cama e de berço adicionais não estão incluídas no valor e devem ser pagas no hotel.
IdadeTaxa
Crianças com 2 anos ou menos
Adicionar berço: 30,00 PLN(aprox. 6,89 €) por pessoa por noite

Café da manhã
EstiloBuffet
IdadeTaxa
Adulto
Entrar em contato com o hotel
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.

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Descrição da propriedade

  • Número de quartos: 268
Ao se hospedar em Green Mountain 5* Hotel, você estará perfeitamente posicionado para explorar tudo o que Karpacz tem a oferecer.

Todos os quartos são para não fumadores. Todos os quartos têm banheiro privativo.

Durante seu tempo livre, nade em externa ou coberta piscina. Durante a sua estadia, mime-se com uma visita ao spa, sala de massagem, sauna ou banho turco/sauna turca no local. O academia oferece um local para os hóspedes se exercitarem. Há muitas atividades para fazer, incluindo esqui e caminhada.

Você encontrará um restaurante na propriedade com uma variedade de opções gastronômicas disponíveis. Durante a sua estadia, mime-se com serviço de quarto com comida do restaurante do hotel. Termine o dia com uma bebida no bar.

O Wi-Fi está disponível em toda a propriedade. Neste hotel, você terá acesso a jardim, parque infantil e sala de jogos. O serviço da recepção está disponível 24 horas. Para maior comodidade, guarda-volumes e serviço de lavanderia também estão disponíveis na propriedade.

O estacionamento está disponível na propriedade.

Comodidades

Piscinas internas:
Piscinas externas:
Spa
Ginásio
Bar
Restaurante
Sala de conferências
Restaurante
Restaurante
Não há informação adicional disponível
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Sobre esta propriedade

Estação de trem mais próximaJelenia Góra
Distância da estação de trem18.04KM
Preço médio a partir deEUR144
Classificação de hotéis por estrelas5