Karuizawa Asama Prince Hotel

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a "cold" atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!

Good hotel but not reasonable price and services.

Provides shuttle services to Karuizawa Station (which is also where the factory outlet is). Super good service, all the staff members are so welcoming, nice and helpful, and they bid the guests goodbye the traditional Japanese way when we leave, such a warm touch. Very good breakfast with a super nice view. Rooms are spacious enough and very comfortable.

Breakfast could be better

Good service, excellent restaurant, good facilities. We and all our accompanies have a very good vacations in there, very nice...

お風呂は、温泉で最高でした。 朝食は少し高めでしたので、パン屋さんに買い出しに行きました。 EVは予約必須です。 2台普通充電のみ。 満車で夜中出来なかったです。 残念です。 4時間ぐらいの縛りをつけて、夜中からでも充電したかったです。

酒店服務與環境，非常好。亮點是餐廳和温泉，早餐品類很多，晚餐點的是套餐喝了些本地酒，味道不錯。聊天、品酒、看星空，很美。 坐纜車到山頂温泉，早上看日出，晚上看星星，温泉水質很好，很絲滑。 缺點是，房間內睡衣有異味，些許黴味，睡袍和衣帶不是一個顏色，不同面料，感覺另類。 可能是梅雨天氣，房間內浴室瓷磚縫隙有些許黴點，影響視覺效果。 總體感受，很不錯

とても良い滞在になりました！行くまでは築年数から古いのかなと心配していましたがリフォームされたのかな？と思うような清潔感と新しさを感じました。駅近ではないですがシャトルバスがでているので車がなくても滞在しやすかったです！温泉はゴンドラで行くのですがそれも楽しかったです。全体的に静かで大人の癒しの滞在となりました。客層はファミリーや年配夫婦や女子旅など様々でしたが落ちついた感じで静かで良かったです。日本人が9割くらいと外国人は少なく感じました。ホテルの方はみんなとても丁寧な対応でした。また利用したいです！

這次入住淺間王子大飯店，整體感受比較普通，沒有特別令人印象深刻。 比較讓人困擾的是飯店接駁巴士的資訊。實際搭乘時發現，接駁巴士的相關資訊與官網上看到的內容有所不同，而且在輕井澤站的乘車地點也沒有很清楚、明顯的標示，第一次入住的旅客不太容易找到，現場需要花時間確認。 對於位置離輕井澤車站有一段距離、相當依賴接駁巴士的飯店來說，交通資訊是否正確、乘車地點是否標示清楚其實非常重要。建議飯店能即時更新官網的接駁時刻及乘車資訊，並在輕井澤站設置更明確的指示，對旅客會方便許多。 整體住宿體驗尚可，但以王子大飯店的品牌期待來說，交通接駁與資訊提供方面還有改善空間。