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1 noite
Avaliações dos hóspedes
3.4/5
73 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.5
Comodidades3.3
Atendimento3.4
Limpeza3.3
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Todas as avaliações(73)
Avaliações positivas(57)
Avaliações com fotos/vídeo(11)
Ótimo atendimento(6)
Excelente localização(4)
Avaliações negativas(7)
a8uhnf
Suíte família
Hospedou-se em jul 2024
Família
11 avaliação
3.2/5
Publicado em 13 ago 2024
Peoples are great. Locations totally in the heart of Thamel. But cleanliness is really poor. AC was not working.
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Eomond
Quarto duplo ou twin standard
Hospedou-se em dez 2023
Sozinho(a)
21 avaliação
3.2/5
Publicado em 28 jan 2024
I just stay one night in this hotel. The room is big and the staff is nice. However, the room facilities are not quite good. The television is broken and there is not much hot water in the toilet.
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Usuário convidado
Quarto duplo ou twin standard
Hospedou-se em nov 2023
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 11 nov 2023
Pleasant stay, perfect location for daytrips in and around Kathmandu and very kind personnel always willing to go the extra mile. I can recommend.
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Norman1
Quarto deluxe duplo ou twin
Hospedou-se em out 2023
Sozinho(a)
23 avaliação
5.0/5
Excepcional
Publicado em 2 out 2023
The location is good. You can find all the famous points within the range if 1-4 km.
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Madan
Quarto duplo ou twin standard
Hospedou-se em fev 2023
Sozinho(a)
3 avaliação
4.0/5
Muito bom
Publicado em 14 fev 2023
Worth staying
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Usuário convidado
Quarto duplo ou twin standard
Hospedou-se em jan 2023
Sozinho(a)
1 avaliação
4.0/5
Muito bom
Publicado em 13 jan 2023
The staff where very helpful and friendly. The room was nice and big.
The breakfast was ok some western some Asian.
Resposta da propriedade: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Kathmandu Grand Hotel. We appreciate all guest comments, as they help us improve our services.We want to clarify that you initially booked a room for two guests for one night. On the following night, you booked for only one guest, even though there were two of you. As per our policy, an additional charge applies for the extra guest, which you were initially hesitant to accept but ultimately agreed to pay.We are sure that this situation may have influenced your review. Additionally, some of the pictures you shared do not accurately represent our hotel; some appear to be from other hotels, and others were taken after your stay, which does not reflect the room's condition upon your arrival.We are committed to providing our guests with a positive experience and would be happy to discuss any concerns further.Best regards,Ganesh GiriKathmandu Grand Hotel亲爱的客人.感谢您分享关于您最近入住加德满都大酒店的反馈。我们非常重视客人的意见,因为这些意见帮助我们改善服务。我们想澄清一下,您最初预订了一个房间供两位客人入住一晚。第二晚,您预订了一个房间,但只有一位客人入住,尽管您实际有两位客人。根据我们的政策,额外客人需要收取附加费用,您最初对此持有犹豫态度,但最终同意支付。我们确信这种情况可能影响了您的评价。此外,您分享的一些照片并未准确反映我们的酒店;其中一些似乎来自其他酒店,还有一些是在您入住后拍摄的,这并不反映您到达时房间的实际情况。我们致力于为客人提供积极的体验,并乐意进一步讨论您的任何关切。此致,Ganesh Giri加德满都大酒店
Usuário convidado
Quarto duplo ou twin standard
Hospedou-se em ago 2024
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 2 set 2024
房間乾淨衞生,環境優美,早餐豐富,服務很好!宣傳頁上説沒有獨立衞生間,到後才發現有,宣傳頁應該詳細介紹一下!The room is clean and hygienic, the environment is beautiful, the breakfast is rich, and the service is very good! The propaganda page said that there is no independent bathroom, but after arriving, I found that there is, and the promotion page should be introduced in detail!