Usuário convidado
31 de janeiro de 2023
I strongly suggest not choose this hotel. The hotel was just so so, definitely not worth the money,just half price maybe,the breakfast was very dull,not too much choice. I had a terrible experience with the hotel owner. I booked three nights on Agoda with the price showed 170$ but when I checked out,the hotel charged 50$extra,but the owner just told me its not their responsibility,its Agoda's problem. He talked so much just tried hard to get rid of his responsibility. As the hotel's owner, instead helping us to figure it out, he told us to go contact with Agoda,threw the problem to customers. I have confuse,as a customer,I felt being cheated,but I dont even know by whom,the hotel or the Agoda. So I want to figure it out, I asked a question and tried to collect information on FB expats groups. I did not either attack him or say anything bad about his hotel,the owner asked the group admins to delete my posts also found me on FB and attacked me by private messages. I am not only disappointed at the way he handles customers confuses and complains,but also super upset he attacked me from private. Let's see if my post here will be deleted too as on FB. 我强烈不推荐这家酒店,酒店不值得那些钱。早饭单调,没有很多选择。酒店老板处理问题的方法让热很失望。我在agoda 上订了三个晚上,是170美金,但是办离店的时候,酒店多收了50美金,我问原因,酒店老板告诉我不是酒店的问题,是agoda 的问题,让我自己去联系解决。 作为顾客,我觉得我被骗了,但是我都不知道被谁骗的,酒店还是agoda?所以我就去脸书上问问题,只是想得到一些信息,可能别人也有类似的经历,我没有任何攻击他个人或者他的酒店的信息。但是,酒店老板竟然要求脸书群的群主删我的帖子,还找到我个人的脸书账号给我发私信攻击我。试问这样的酒店,谁敢住。
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