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4.2/5
Muito bom
62 avaliação
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Agradável e bem localizado4.2
Comodidades4.2
Atendimento4.2
Limpeza4.2
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Todas as avaliações(62)
Avaliações positivas(29)
Avaliações com fotos/vídeo(3)
Avaliações negativas(8)
Usuário convidado
Quarto individual
Hospedou-se em 2023년 8월
Viaje com amigos
2 avaliação
4.0/5
Muito bom
Publicado em 2023년8월28일
Insgesamt ein gelungener Aufenthalt. Frühstück überdurchschnittlich.
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Usuário convidado
Quarto conforto
Hospedou-se em 2022년 7월
Família
1 avaliação
5.0/5
Excepcional
Publicado em 2022년7월25일
Das Service war perfekt, äußerst freundlich und zuvorkommend. Es war alles sehr sauber und das Zimmer war gut ausgestattet. Da es sehr heiß war, haben wir die Klimaanlage sehr geschätzt.
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Dingjianyong Justin Ding
Quarto duplo
Hospedou-se em 2023년 7월
Negócios
59 avaliação
5.0/5
Excepcional
Publicado em 2023년7월13일
一直住在這家酒店,一如既往的好。早餐印象深刻。
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Mr Lok
Hospedou-se em 2022년 2월
Sozinho(a)
28 avaliação
4.0/5
Muito bom
Publicado em 2022년3월12일
是市裡一家好酒店。有房間不在同一露面,可能要提行李爬樓梯。
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Usuário convidado
Hospedou-se em 2024년 11월
Outros
1.0/5
Publicado em 2024년11월24일
The room was not bad but the service was very bad. In addition, 3 hours after check-out, I indicated that I had left something in the room (Apple accessory). At first they kindly assured me not to worry, they found it and sent it to me by post. It hasn't arrived since then, I inquired several times and indicated that it hadn't arrived. 2 months have passed and since then they have
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Usuário convidado
Hospedou-se em 2024년 9월
Outros
1.0/5
Publicado em 2024년9월28일
the stay was actually ok . the furniture in the rooms was dated and overpowering. the receptionists were beyond useless. indifferent, struggled to actually do their job of checking in and out. completely incompetent. bar staff were lovely
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TECLWR
Hospedou-se em 2024년 9월
Família
1.0/5
Publicado em 2024년9월9일
on a 16 day trip w/ 8 hotels, this is my only bd review. Avoid Klagenfurt on Sundays. Everything shut down. A few cafes open for lunch, nothing for dinner, not even any locals walking around. We did our research and knew a lot was closed so we booked dinner at the hotel, they confirmed and even sent a reminder email the night before. We showed up for dinner and they told us the restaurant was closed. it clearly wasn't but when we asked they said they had a tour bus arrive and gave them the whole restaurant. We asked if they could fit a table for two and honor the reservation, they said no. The only other restaurant they said was serving dinner was a pizza place on the other side of town. We ended up walking in the rain to the gas station/store to get something to eat and it was filled with similar people looking for something to eat. the only sign of life we saw. Hotel wasn't awful. Old and tired and kind of dark & depressing (especially empty until the bus) but it was clean. Staff was awful. Never had a hotel do something that rude, ignore our reservation and send us out into the rain.
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Usuário convidado
Hospedou-se em 2024년 6월
Família
5.0/5
Excepcional
Publicado em 2024년6월28일
We stayed here and were very impressed. The room we had was large and very clean which is great when traveling with kids. The breakfast buffet, which is a little pricey, was delicious. Also the guest service provided by Sophia was amazing! We asked for recommendations for the day and she wrote out a list, in English, for us and provided amazing restaurant recommendations! She literally made our stay amazing!
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Betsy B
Hospedou-se em 2024년 6월
Sozinho(a)
5.0/5
Excepcional
Publicado em 2024년6월17일
I stayed for 2 nights for Ironman Austria. The hotel is right in the centre of town and a minute walk to the bus stops. The staff were incredibly accommodating, even offering to charge my watch at reception when I realised I’d forgotten my charger! Food was great, room was great. Absolutely no faults!
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Usuário convidado
Hospedou-se em 2024년 3월
Outros
1.0/5
Publicado em 2024년3월1일
Having refrained from submitting any adverse evaluations heretofore, the impetus behind this present review surpasses mere critique; rather, it seeks to delineate the nature of the attitudes to which I was exposed when endeavoring to articulate a modest grievance and solicit recompense. The genesis of this narrative traces back to an incident involving my girlfriend and myself, wherein we were compelled to vacate our lodgings in the dead of night due to an inability to charge our electronic devices. This predicament arose consequent to the deactivation of the main lighting apparatus, which, in turn, disabled the power outlets within the room. It is noteworthy that the sole instance of adept and affable intervention transpired under the auspices of the nocturnal receptionist, whose nomenclature, regrettably, eludes me. Swiftly, she orchestrated the provision of an alternative accommodation upon substantiating the issue. Upon the denouement of our stay, when inquiring as to the modality by which the hotel administration intended to redress the aforementioned concerns—namely, the electronic disruption, the unilaterally accessible bed configuration (notably unsuitable in light of my recent knee surgery), and the glaring absence of a vehicular drop-off point coupled with an attendant porterage service—I was proffered a breakfast voucher, which I was constrained to decline due to time constraints, and a superfluous parking permit, the utility of which was rendered nil by the dearth of information proffered during check-in regarding the hotel's parking amenities. Subsequently, my plea for reparation was met with a communication from the hotel director herself, wherein she averred her incapacity to offer any amelioration, citing my booking's intermediary via *********** and asserting that accommodations featuring unilaterally accessible beds were commonplace and disclosed in promotional materials. Responding to these assertions, I challenged their veracity, delineating the inconsistencies, and conveyed my intention to furnish an adverse commentary on the booking platform. This assertion, curiously, prompted her to caution me against resorting to blackmail. Seeking elucidation on her characterization of this term, I was met with a dismissive retort. This lamentable mismanagement of my customer grievance, marked by a disregard for the gamut of issues I had highlighted, portends the establishment's predilection for profit maximization at the cost of both lodging quality and customer service. As such, I am compelled to vehemently dissuade prospective patrons from patronizing this hotel. Indeed, within this city, a panoply of alternatives exists, some of which I have personally experienced and found to be imbued with superior value commensurate with their cost.
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Resposta da propriedade: Dear ELDivisionByZero, While it is unfortunate that your experience fell short of your expectations, I must clarify that your account does not accurately represent the actual circumstances. During your stay, I appreciate that the concern regarding electronic devices was promptly addressed by our night receptionist, who efficiently provided an alternative accommodation. We genuinely aimed to address any issues that arose, especially considering the challenge you faced due to the lighting and power disruption. Upon checkout, your concerns regarding bed accessibility, drop-off points, and porterage service were discussed. We offered a breakfast voucher and a parking permit as gestures of goodwill. It's regrettable that these offerings didn't align with your schedule and requirements. Our team is committed to providing solutions, and while we can't always accommodate every preference, we try our best. Furthermore, our director communicated directly with you, acknowledging the limitations of your booking through an intermediary platform. Unilaterally accessible beds are commonly available and disclosed in promotional materials, which was mentioned during your booking. It's unfortunate if there was a misunderstanding. I apologize if you felt the customer grievance management wasn't satisfactory. Our goal is to provide a positive experience, and it's disappointing that we couldn't meet your expectations on this occasion. It's also important to note that your negative feedback may be partly influenced by our decision not to refund your stay, which we acknowledge. We value all feedback and are committed to continuous improvement. It's unfortunate if our efforts to address your concerns have led to dissatisfaction. We hope you find accommodations that align more closely with your expectations in the future. Sincerely, Hotel Sandwirth
Usuário convidado
Hospedou-se em 2024년 3월
Casal
4.0/5
Muito bom
Publicado em 2024년3월1일
A nice hotel located in the center of Klagenfurt. The hotel itself was good, we had a nice room with enough space to leave our things. The bed was very comfortable, the bathroom clean. The hairdryer was a little small but it worked well. Minibar was well stocked, we also had a Nespresso coffee machine in our room with four caps. Breakfast was very good with lot’s of options (chocolate fountain, salmon, scrambled eggs, etc etc) but 21€ p/P seems quite expensive so we just went once. Staff was very friendly at all times! The parking situation is a little odd, the hotel has no own parking place but there’s public garages around the hotel. Just make sure you choose the recommended ones from the hotel and pay the ticket at the front desk (the tariff is way cheaper! Parking fee for 48 hours hotel was 39€, parking garage fee was 66€!)
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Resposta da propriedade: Dear Guest, Thank you for your detailed review. We're delighted to hear that you had a pleasant stay with us in the heart of Klagenfurt. We're glad you enjoyed the comfort of your room, the comfortable bed, and the cleanliness of the bathroom. Your feedback on the hairdryer is duly noted. It's wonderful to know that the minibar and Nespresso coffee machine added to your convenience. We're pleased you found the breakfast options diverse and appealing. We appreciate your insight into the breakfast cost, and we'll certainly consider your feedback. We're glad our staff was friendly and attentive during your stay. Regarding the parking situation, we're grateful for your advice on utilizing the recommended public garages and handling the payment at the front desk. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Best regards, Johanna Glaser Hotelmanager
Usuário convidado
Hospedou-se em 2023년 4월
Negócios
5.0/5
Excepcional
Publicado em 2023년4월27일
The hotel is fabulous and the staff were very helpful to accomodate for a group of sixteen people. They made all the effort to make our stay comfortable. Rooms were spacious and the hotel’s location is extremely accessible. I look forward to come back again.
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Usuário convidado
Hospedou-se em 2023년 9월
Outros
4.0/5
Muito bom
Publicado em 2023년9월9일
Stayed there for one night. Location is very good and parking is 2 mins walk (might be hard with luggage). Check in was smooth with spacious lobby. Room was very nice, loved the layout of the TV infront of the bed. Spacious room and comfy. Lobby closes early at night with card access quiet hotel and reasonable price
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Usuário convidado
Hospedou-se em 2023년 6월
Outros
4.0/5
Muito bom
Publicado em 2023년6월10일
We stayed in the Apartment Maisonette. Very nice and met our expectations. It has 2 bathrooms with toilets and sink, but only one bathroom also has a shower/tub and that bathroom is upstairs in the apartment. The main problem is with the parking. But parking in any city is hard. We had to walk about a block to get to the parking garage. And we didn’t understand how the parking worked. So the first day we tried to leave and the tickets didn’t work to let us out. The hotel was nice and helped us figure it out. We also left our parking ticket in the car and then when I tried to go to the car at night, I couldn’t get into the garage without the ticket. I wasn’t going anywhere and could wait to get items out of the car. So I was actually glad they had that safety feature. I believe the parking cost $15 Euros a night. We didn’t have breakfast at the hotel. It looked good, but at $21 Euros a person we thought that was too expensive. But we aren’t big breakfast eaters. We stayed on a Friday and Saturday night. Saturday morning we woke up and headed to the car. We were pleasantly surprised to find a nice farmers market by the garage entrance. We bought some nice pastries and strawberries for breakfast.
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Usuário convidado
Hospedou-se em 2022년 12월
Família
4.0/5
Muito bom
Publicado em 2022년12월17일
Centrally located near the main Platz, Sandwirth is a good hotel option, offering standard rooms and modern apartments. Our apartment- Belle Etage 1, was located in an adjacent building on the other side of the Benediktinermarkt. Beautifully appointed with a mix of old and new furniture and 2 extremely comfortable sofa beds in the large main living area, plenty of room for 3. The amenities lacked a little compared to the main hotel- small things like no shower caps and only one wine glass, but otherwise we had a very comfortable stay.