Protea Hotel Knysna Quays

Avaliações do Protea Hotel Knysna Quays

Protea Hotel Knysna Quays

Waterfront Dr, Knysna Central, Knysna, Western Cape, 6570, South AfricaVer detalhes do hotel
Protea Hotel Knysna Quays
Protea Hotel Knysna QuaysProtea Hotel Knysna QuaysProtea Hotel Knysna Quays
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
74 avaliação
Avaliações verificadas
Agradável e bem localizado4.2
Comodidades4.2
Atendimento4.2
Limpeza4.3
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Todas as avaliações(74)
Avaliações positivas(43)
Avaliações com fotos/vídeo(7)
Avaliações negativas(9)
Raiz
Quarto king
Hospedou-se em jun 2024
Casal
15 avaliação
5.0/5
Excepcional
Publicado em 17 jul 2024
Amazing stay in Protea Knysna. Very good location on the waterfront. Easy access to food and the waterfront shops! Very safe and hotel is clean and good! Would recommend
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Usuário convidado
Quarto king
Hospedou-se em jun 2023
Sozinho(a)
12 avaliação
4.5/5
Ótimo
Publicado em 30 jul 2023
Nice hotel to stay in if you want to be near the waterfront or the bus station. I had to check out very early in the morning and the hotel prepared a breakfast bag for me which I really appreciated. The room I checked into was very basic, no slippers or robe for the guests either which was a bit of a let down. The bathroom water was not hot, this was another let down considering that it was a cold winter day. Overall an average experience.
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Wandering Cucamber
Two Double Room with Lagoon View
Hospedou-se em dez 2022
Família
5 avaliação
4.7/5
Incrível
Publicado em 8 jan 2023
Celebrated my mom’s birthday. We enjoyed our stay, loved the pool and our room was spacious and clean. The buffet breakfast is great, wish it had pancakes or waffles for vegetarians. The hotel is located at the heart of Knysna- short stroll to the waterfront, plenty of restaurants& activities. Parking is available on site for ZAR30 p/ night and tourism levy is ZAR30 p/ night. Our check in was 30 minutes late, (14:30) bit disappointed, but we understand it was peak period. Otherwise highly recommend and will definitely return!
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knyazhe
Two Double Room with Garden View - Ground Floor
Hospedou-se em set 2024
Família
8 avaliação
5.0/5
Excepcional
Publicado em 26 out 2024
Хороший сетевой отель в центре. Есть бассейн, вкусный завтрак. В номере тихо и чисто. Был вид на марину.
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Usuário convidado
Quarto twin
Hospedou-se em jan 2024
Viaje com amigos
94 avaliação
4.0/5
Muito bom
Publicado em 20 fev 2024
Добротный отель в бухте, рядом рестораны и магазины, тёплый бассейн.
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Usuário convidado
Two Double Room with Lagoon View
Hospedou-se em dez 2023
Viaje com amigos
18 avaliação
5.0/5
Excepcional
Publicado em 25 jan 2024
Хороший отель в прекрасной локацией. Номера чистые и комфортные.
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Luis 🇵🇹
Two Double Room with Garden View - Ground Floor
Hospedou-se em jan 2024
Viaje com amigos
41 avaliação
5.0/5
Excepcional
Publicado em 13 fev 2024
酒店服務好，工作人員熱情友好。客房設施齊全、乾淨舒適。早餐也挺不錯的。位置便利，交通方便。強烈推薦！
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Usuário convidado
Two Double Room with Garden View - Ground Floor
Hospedou-se em mai 2023
Viaje com amigos
8 avaliação
5.0/5
Excepcional
Publicado em 13 jul 2023
無敵海景 窗外
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Usuário convidado
Quarto twin
Hospedou-se em set 2024
Viaje com amigos
12 avaliação
4.2/5
Muito bom
Publicado em 25 dez 2024
具有性價比的選擇
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LordAdvisor
Hospedou-se em jun 2024
Casal
4.0/5
Muito bom
Publicado em 5 jul 2024
My stay at this property was comfortable. I had read reviews before choosing this hotel and was unsure about how my experience would be. I am happy to say that I do recommend this property for a couple of nights of stay. I did not run into any of the issues that some other traveler's have mentioned. Yes, there was initially no hot water in my bathroom, however, it was immediately fixed once I reported it. The executives at the front desk are cheerful :). The have a decent spread of options for breakfast. The best part of staying here is that the property is bang on Knysna Waterfront. So you have a lot of dining options all around.
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6/12
Resposta da propriedade: Dear LordAdvisor Thank you for taking the time to rate your stay with us. We value and appreciate your positive feedback as well as the feedback in the areas of improvement. Your feedback has been shared with our entire team. We look forward to hosting you again in the near future.
gary w
Hospedou-se em ago 2024
Casal
5.0/5
Excepcional
Publicado em 15 set 2024
We were a little early for checking in so weren’t expecting much but we waited a full 2 minutes and the room was ready . The reception staff and porters are very polite and welcoming and everything went well . The room over looked the pool and the harbour and was well equipped clean and tidy . It was a 2 min walk to the shops and restaurants and very safe at night .
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Resposta da propriedade: Dear Gary W Thank you for taking the time to rate your stay with us. We value and appreciate your positive feedback as well as the feedback in the areas of improvement. Your feedback has been shared with our entire team. We look forward to hosting you again in the near future.
Usuário convidado
Hospedou-se em fev 2024
Outros
1.0/5
Publicado em 1 mar 2024
Not a good start promised a room over the Quays, did not happen, staff did not seem to care. Room not very big, wardrobe a rail with hangers on No Doors, Could not have window open due the buses having their engines constantly running. The Breakfast left a lot to be desired if you serve hot food, then it should be HOT. The fridge was not turned on, when it was on everything got frozen. My opinion needs a massive update, and is Definately NOT a 4* as being advertised. I know many people who stay at the same time we did had many complains too.
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Resposta da propriedade: Dear LittlePuffsMallorca Thank you for taking your time to review the Protea by Marriott Knysna Quays. We strive to meet all Guest expectation and we sincerely apologise for falling short of meeting yours. As a breakfast only hotel we do not offer dinner, we do however have some lovely restaurants available at the waterfront. Your feedback has been shared with our entire team. Warm regards Paul Fielder General Manager Protea Hotel by Marriott Knysna Quays
jayne218
Hospedou-se em jun 2024
Casal
3.0/5
Publicado em 22 jul 2024
Having booked mainly family owned boutique style accommodation along garden route this hotel was a reminder of the negative points around a hotel chain- no personal touches- not even complimentary water in room!! Empty fridge and body wash stuck to the shower wall To prevent theft?! Breakfast was only average compared to other experiences on this trip - chose this hotel for its convenience to restaurants on quay but having been in area now would in future consider accommodation on neighbouring these island as an alternative…
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Resposta da propriedade: Dear jayne218 Thank you very much for taking the time write your review, I would like to ensure you that this is not the standard we as Protea Hotel by Marriott Knysna Quays offer. We strive to reach and hopefully exceed all our Guests expectations and we sincerely apologise for falling short of reaching yours during your stay with us. Once again thank you for staying with us. Safe Travels! Kind Regards Paul Fielder General Manage .
ChiaraMorris
Hospedou-se em mai 2024
Casal
2.0/5
Publicado em 9 jun 2024
This only breakfast hotel has lovely and helpful desk staff and a good location close to some shops and restaurants. Hotel is tired but very clean with comfortable beds. Breakfast is average. They are welcoming bus tour groups so if you want a quiet night or sleep till your alarm goes off in the morning just forget it. We were woken up two days in a row before 6.00 by loud tourists, shouting and slamming doors. Careless of disturbing. The hotel manager didn't show up to speak to us when we asked for him/her but sent a kind member of the staff. Find a better place, we walked past a few good options in Plettemberg.
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Resposta da propriedade: Dear ChiaraMorris Thank you for taking your time to review the Protea by Marriott Knysna Quays. We strive to meet all Guest expectation and we sincerely apologise for falling short of meeting yours. Your feedback has been shared with our entire team. We look forward to hosting you again in the near future, to allow us the chance to give you the service you deserve. Warm regards Paul Fielder General Manager Protea Hotel by Marriott Knysna Quays
aprilsurgery
Hospedou-se em mar 2024
Casal
5.0/5
Excepcional
Publicado em 1 abr 2024
You will have to go very far and wide to find a gem like the Knysna Quays hotel Excellent value for money Very friendly and smiling staff- very efficient Location of this hotel is second to none- get the Pool King or double rooms - ie. With Two double beds- en-suite with stunning lagoon views- just awesome! The breakfast- wide array of foods available- from fruit to cereals to eggs , bacon , suasages and even a chicken dish Lovely breads and cold meats- all so well presented- very well priced too! Five star hotel should pick up some tips from the Knysna Quays! Lovely clean and neat, spacious room- just all round great value for money! And secure parking just R30/night My family and I have been visiting the Knysna Quays for decades and we always leave planning our next stay!
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Resposta da propriedade: Dear Aprilsurgery Thank you for taking the time to rate your stay with us. We value and appreciate your positive feedback as well as the feedback in the areas of improvement. Your feedback has been shared with our entire team. We look forward to hosting you again in the near future.