YAO Yai Beach Resort

Really good! The view on the beach is really good we have the beachfront room villa with big pool. The beach is nice the people is nice there are not that much tourists. The food is good. At the bar and restaurant you get as guests 10% discount there is a minimarket for like beers or sodas around the corner.

Never before that I have slept so close to the beach like this. Time seems to stop when we were staying at the Yao Yai Resort. We relaxed on the peaceful beach all day. Lazily, we ate. Food is really good, especially seafood. All staff are friendly and helpful. Rooms are in reasonable prices, so are dishes. Strongly recommend. Not to be missed !

I booked the hotel with some friends and my partner. Booked a two bedroom room. One bathroom in the entire room and it was an en suite so if you were in bedroom A, you had to walk through bedroom B to get to it. Not only that, but the bathroom door wouldn't even close and was in full view of the toilet so none of us were comfortable. I asked staff if there was anything that could be done and not only did they laugh in my face but threatened to report me to emigration for simply bringing the issue up. I have no issues with my passport or visa so it is not a genuine concern they could have had, but simply a way to try and lord power over me and threaten me to shut the eff up. Cannot warn people enough - THIS IS NOT A SAFE PLACE TO STAY.

We booked a two bedroom boat villa. It is two bedrooms. And one is en-suite. So the second bedroom has to walk into the first bedroom to use the bathroom. And walk through the first bedroom to get in/out. It gets worse. The shared bathroom door is see through glass (can’t make this stuff up) and the door won’t close. I kid you not. I explained my issues to a staff member - who initially laughed and joked. And said that’s how it’s done here. He also said that if I looked at the photos I would see the room layout. So I did. And it didn’t show the layout. I pointed this out - and he said - that’s what the owner told him to say. This place is a hell hole. The restaurant service sucks also. And the food is mediocre at best. And the main courses arrived 20 minutes before the rice. And one of the dishes we ordered never came. And the windows don’t lock. Stay somewhere else. This is a nasty cheap worn down place that charges as if it’s a 4 star. It’s a one star. At best.

Room was not clean and infested by bugs. After asking for new room I was treated to a sort of aristocratic theater where the manager at duty, acting as a messenger in a play, would run between me and the owner, who was having his dinner and was not to be disturbed! I could see the fella the entire time. Even waved at him, thinking it would jog in him considerations of efficiency and being a good host. No dice. This inspirational specimen of our species eventually yelled in my face, some confusing story about policy. I was told a change of room is impossible, as they where fully booked. A quick check on booking sites told a different story. Louis XV (sorry, that's how I referred to him internally while this soap went on) seemed to be lying to my face. Never again paying for this experience. Find yourself a place where management take their jobs seriously.

This place would have been great, with right manager! Location is great, the rooms could have been great if they were given some maitinance and up date! We paid around 5000:-/Bfor a "boat villa" with private pool. On internet it was availible, but when we arrived it took over 1 hour to clean the room, so we had to wait in the reception. When we got acces to the room the pool was dirty and didnt work! Staff worked on it for the whole afternoon, and still it didnt work properly. Staff did what they could. But manager, not intrested and since we wete "walk in" we were not expected to complaine. This manager should try something else than a service proffession! Location was great, staff was good, the rooms and facilities east European late 80's. Tv didnt work, fridge broke. If you pay 5000/night you expect something better. And hope bith for the redort and staff that someone that knows how to run a resort, takes over.