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Avaliações dos hóspedes
4.4/5
Muito bom
33 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.4
Limpeza4.4
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Todas as avaliações(33)
Avaliações positivas(25)
Avaliações com fotos/vídeo(5)
Avaliações negativas(5)
Elena
Quarto duplo superior com vista para o jardim
Hospedou-se em jul 2024
Viaje com amigos
6 avaliação
3.2/5
Publicado em 8 set 2024
Посмотрев орла и решку, решили остановиться в этом отеле. Ценник конечно завышен. Почему 5 звезд тоже непонятно. Приехали на своей машине, сами выгрузились- никто не помог. Сама поехала припарковалась (как оказалось не там). Когда попросили на ресепшн помочь с чемоданами, только тогда вышли их забрать. А потом мне сделали замечание что я не там припарковалась, попросили перепарковать машину. В коридоре на этаже присутствует неприятный запах затхлости. На потолках плесень. Заходим в номер и видим одеяла на шкафу, как у бабушки в деревне. Кофе машина в номере оказывается платная!!! На завтраке засохшие хлебобулочные, соки не доливают- мы на них не успели, вместо сливочного масла маргарин, столы не успевают убирать- все заставлены тарелками, в итоге сели за грязный стол. При уборке номера не добавили чайно кофейный набор. Пляжные полотенца все застиранные, старые. На бассейне случайно наступила на пепельницу, полную окурков- скорее всего с прошлого дня, т.к мы пришли утром. Туалет старый около бассейна, вонь стоит, еще и очередь собирается. Фото прилагаю. Этому отелю надо поставить 3 звезды. Они не в курсе, что такое сервис
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Evgenii
Quarto Duplo Superior com Vista para o Jardim e Vista para a Rua
Hospedou-se em abr 2024
Casal
6 avaliação
5.0/5
Excepcional
Publicado em 4 mai 2024
Хороший отель. Парк рядом прекрасный, растут лимоны, бамбук. Пляж в мае был грязный, но и вода холодная. Еда отличная на завтрак
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Jeepie
Hospedou-se em mai 2024
Família
4.0/5
Muito bom
Publicado em 18 jun 2024
Great hotel with perfect green territory, open and covered swimming pools, serviced beach and nice cocktails in the bar. Great breakfasts but missing champaign which should be present at such hotels. Rooms are a bit dated and tired, scratches all over, old-fashioned badly working furniture, a/c and toilet are noisy, carpet smelly. But still rooms are comfortable and nice. Food other than breakfast is of a medium quality and seems a bit overpriced. The only dish which we found really great was burger ! Main drawback is staff - badly trained, not coordinated, almost not speaking any language. In top some of the staff are rather ignoring … Overall - probably best in Kobuleti and one of the best in Batumi area. Small drawbacks will not spoil your stay, but if management will see into them hotel will become really a gem !
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Resposta da propriedade: Dear Valuable Guest, Thank you for finding time to rate your stay at our property, we believe that first step in improving our guest’s experience is listening to their feedback, our team is focused on creating an unforgettable experience, and it is evident that this time we fall short meeting your expectations in regards with service. We sure will discuss all the aspects of your letter with the respective heads of department and will do our utmost. We would be more than happy to host you in the nearest future and show our true potential. Hope your future visits. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Arthur G
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 17 set 2024
One of the best places in Georgia, if not the best. Both for family visits, or for friends or solo. Absolutely loved it. We loved it so much that after check out, we went to Batumi and on our way back home stayed 2 more days there. Food is remarkable, place is top! Pools, spa, rooms, service... I honestly don't know which one to say. We loved it!
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Resposta da propriedade: Dear valuable guest,Thank you for finding time to rate your stay at our property, we believe that first step in improving our guest’s experience is listening to their feedback. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Ketevan C
Hospedou-se em ago 2023
Sozinho(a)
5.0/5
Excepcional
Publicado em 4 set 2023
Everything was the best. I rested well.Thanks to the reception for the good view.Thanks for a good vacation. I am in love with this place. I will come back and rest longer. Thanks to each employee for their attention. You are the best.
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Resposta da propriedade: Dear Valuable guest, Thank you very much for your pleasant feedback. We are very happy to read your complete satisfaction regarding the room we accommodated, cleanness and staff. GPH entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and you noticing it, is indeed satisfying. Once more, we thank you for choosing our hotel for your holiday, we look forward of your nearest visit Best Wishes, Georgia Palace Hotel & Spa Kobuleti
pankaj_ok123
Hospedou-se em jul 2023
Casal
4.0/5
Muito bom
Publicado em 13 ago 2023
Providing outstanding service, the dedicated hotel staff ensure an excellent stay. However, the quality of the buffet breakfast does not match the standards of a 5-star establishment. Despite complimentary coffee normally including coffee capsules, an additional charge is applied for them in the room. The price they impose exceeds what would be reasonably expected given the property and its location. With an impressive room, pool, and private beach, the hotel guarantees a fantastic experience.
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Resposta da propriedade: Dear Valuable guest, Thank you very much for leaving feedback on Tripadvisor. we feel sorry we couldn’t match your expectations, but as we checked we didn’t have the information of birthday. We do hope to welcome you in nearest future and keep you with unforgettable memories. Best regards Georgia Palace Hotel & Spa Kobuleti
aalexanderniki
Hospedou-se em jun 2023
Casal
5.0/5
Excepcional
Publicado em 30 jul 2023
Good 5* georgian hotel. Everything is new, clean and comfortable. Large rooms and territory. Pros: + Really large rooms + Good food + Friendly and professional staff + Plenty of local shops and cafes nearby + Good spa + Excelent cleaning service Cons: - Slow Wi-Fi - For lunch and dinner all beverages like tea or coffee (except plain water) are paid.
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Resposta da propriedade: Dear Alexander, Thank you for sharing your positive feedback. We always try to be sure make our guests meet their expectations. With the name of our entire team thank you for this heartwarming review. Looking forward to your next visit. Best regards Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em mai 2023
Família
5.0/5
Excepcional
Publicado em 30 jun 2023
I enjoyed my stay in gph it is an amazing hotel that has an amazing service. Its very beautiful. One thing i would add is that they do not have pet friendly rooms. I think every 5 star hotel should have pet friendly rooms becouse for example i could not stay more than 2 nights just because i did not have anyone that could look after my dog. (She is a very small breed yet they still did not allowed her to stay)
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Resposta da propriedade: Dear valuable guest, Thank you very much for your pleasant feedback. We are very happy to read your complete satisfaction regarding the room we accommodated, cleanness and staff. GPH entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and you noticing it, is indeed satisfying. Regarding pet policy, we do hope that will affect your future visits. Once more, we thank you for choosing our hotel for your holiday, we look forward of your nearest visit. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em mai 2023
Outros
5.0/5
Excepcional
Publicado em 1 jun 2023
Excellent bedding and room service. Have everything one can need for the short stay. Gorgeous spa with professional staff from India, highly recommend to try it (thank you Riana). Great breakfast and service.
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Resposta da propriedade: Dear Guest, Thank you very much for leaving this wonderful comment, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back again very soon! Best regards Georgia Palace Hotel & Spa Kobuelti
Usuário convidado
Hospedou-se em mai 2023
Outros
5.0/5
Excepcional
Publicado em 1 jun 2023
Gorgeos Kerala spa. Very friendly and serviable staff. Excellent place to relax with friends, family or alone. I strongly recommend after hard work week to take escape with aiurvedic massage and treatments.
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Resposta da propriedade: Dear Salomem, Thank you very much for positive feedback. It is a pleasant to read your complete satisfaction of your stay. Once more, we thank you for choosing our hotel. Looking forward to having the opportunity to host you again. Regards Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em abr 2023
Outros
5.0/5
Excepcional
Publicado em 22 mai 2023
Excellent hotel, high-class rooms, high-class service. The best place to relax. A beautiful lunch. Indoor and outdoor pools, spa center. My family and I are happy to stay at this hotel. The best dishes in their restaurant. All services for a good holiday. simply the best
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Resposta da propriedade: Dear Zviad, Thank you very much for your kind words and positive feedback. We appreciate you taking the time to share your experience with us at Georgia Palace Hotel & Spa Kobuleti. Our team works hard to meet our guests expectations and you noticing it. looking forward to seeing you again soon. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em abr 2023
Outros
5.0/5
Excepcional
Publicado em 20 mai 2023
the best thing about this hotel is that i felt as if i were at my home, people there are so welcoming which i like the most, i loved the vintage interior and views. overall i loved this hotel so much 💖💖
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Resposta da propriedade: Dear Maryd, Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We look forward to seeing you again soon. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em mar 2023
Família
1.0/5
Publicado em 23 abr 2023
My family and I were treated inappropriately by the staff at the beginning of our arrival. At 8 pm, when we went to the restaurant, we realized that the hotel restaurant serves only a certain group and they do not serve food to other guests. When I wanted to talk to the hotel manager about why they didn't inform me about this important issue when booking the rooms by telephone, the receptionist said that the hotel manager is on vacation and there is no way to answer and you have to go outside to eat 😞(because my mother had a surgery of her leg, we were not able to go outside for dinner. The next and very simple problem we had in this hotel was the lack of toothbrushes and toothpaste. This hotel does not provide toothbrushes and toothpaste to the guests. When I asked the reception to provide toothbrushes to our rooms, she replied, go and get them from outside 😞
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Resposta da propriedade: Dear Mr. Mahdi,, Thank you for your stay and for taking time to share your observations. Although we regret about the problems, it might be caused by miscommunication. Hope this will not affect your future visits at our Hotel We are looking forward to hosting you again soon. Kind Regards, Georgia Palace Hotel & Spa Kobuleti
Usuário convidado
Hospedou-se em dez 2022
Outros
5.0/5
Excepcional
Publicado em 31 jan 2023
The great place for solo travelers, you can visit as for business visit as for your holiday. Along the nice hotel very long and nice beach, near is the park with cafes if you wont to taste local food.
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Usuário convidado
Hospedou-se em dez 2022
Família
4.0/5
Muito bom
Publicado em 31 jan 2023
I have been relaxing in this hotel for a long time and more and more they make me happy .. clean, delicious food, entertainment, everything is fine. It would be good if the animators worked with children, played and drew.. I didn’t have time to see the terrace of the restaurant on the top floor, the sunset and wonderful landscapes, they said it works until September, and in September there were a lot of people.
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Resposta da propriedade: Dear Valuable Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about our Hotel and most importantly for selecting our us as your accommodations of choice when you visited Kobuleti. We are extremely pleased to read that you had a great experience with us and found our rooms, breakfast and location to your satisfaction. We would love to have the pleasure of seeing you again as a regular guest and wish you the best in your business and personal endeavors. Your notes are taken into concideration. Sincerely Yours Georgia Palace Hotel & Spa Kobuleti