Avaliações do Buri Rasa Village Samui

Resposta da propriedade: Dear Valued Guest,Thank you for your lovely review! We're thrilled that you enjoyed our beautiful hotel, the amazing staff, and the beachfront location. It's great to hear that you found value in your stay, and we hope to welcome you back for another wonderful experience.Warm regards,Pichawan Ta PiyamongkolFront Office ManagerBuri Rasa Village Samui

Resposta da propriedade: Dear Clara Huang,Thank you for sharing your experience at BuriRasa Village Samui. We appreciate your feedback and are delighted to hear that despite the unfortunate incident with the lost cellphone, our enthusiastic staff was able to assist you. We're pleased that you found the room clean and comfortable, with a lovely view of the ocean from your balcony..We look forward to welcoming you back to Buri Rasa Village Samui.Best regards,Kamolthip Phonjaroung (Aom)Room Division Manager

Resposta da propriedade: Dear Frank Yi,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's location and Southeast Asian-style decorations. However, we're sorry to learn about the issues you encountered with our service staff and the service details during your stay.Please accept our apologies for any inconvenience caused by the delay in delivering necessary supplies and the miscommunication regarding the provision of drinks in your room. We understand the importance of timely and accurate service, and we will address these issues with our team to ensure they are not repeated.Regarding the checkout process, we apologize for any confusion caused by the request to pack your luggage and leave within 10 minutes. We will review our procedures to ensure that they are clear and considerate of our guests' needs.Your feedback is valuable to us as we strive to improve our services and provide a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more seamless stay in the future.Pichawan Ta PiyamongkolFront office manager

Resposta da propriedade: Dear Mario Goe,Thank you so much for taking the time to share your positive experience at Buri Rasa Village Samui! We are thrilled to hear that you had a wonderful time and enjoyed the clean facilities and the beautiful beach for relaxation. Our team takes great pride in providing excellent service, and we're delighted to know that our staff's kindness and friendliness left a lasting impression on you. We look forward to welcoming you back for another enjoyable stay. Best regards,Kamolthip Phonjaroung (Aom)Room Division Manager

Resposta da propriedade: Dear Sir,Thank you for the positive feedback! We're delighted to hear you had a great experience at Buri Rasa Village Samui. IWe look forward to welcoming you back in the future!Best regards,Kamolthip Phonjaroung (Aom)Room Division Manager

Resposta da propriedade: Dear DENIS,Thank you for sharing your feedback about your stay at Buri Rasa Village Samui. We’re glad to hear that you found everything to be good and functional during your visit.We appreciate your comments regarding the lack of air conditioning in the bathroom. We understand how important comfort is and will certainly consider your feedback as we look to enhance our facilities.Thank you once again for your valuable insights. We hope to welcome you back for an even better experience in the future!Warm regards,Pichawan Ta PiyamongkolFront Office ManagerBuri Rasa Village Samui

Resposta da propriedade: Dear David,Thank you for sharing your feedback with us. We're glad to hear that you found the room satisfactory, although we apologize for the cleanliness issue in the courtyard pool. We will address this with our team to ensure it is properly maintained in the future.We're sorry to hear about your experience with the service at the beach bar. Providing attentive and friendly service is important to us, and we will address this with our staff to improve our service standards.We appreciate your overall positive feedback and are pleased to hear that you would consider staying with us again. Your comments about the food at the beach bar have been noted, and we will work to improve the quality of our offerings.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regard,Pichawan Ta PiyamongkolFront Office Manager

Resposta da propriedade: Dear 精品村庄房,We are truly sorry to hear about the challenges you faced during your stay. Your experience does not reflect the high standards of service we strive to provide. We apologize for the issues with the electricity and room change, as well as the inconvenience caused by the noise from the nearby bar and the unexpected presence of insects.Please know that we take your feedback seriously and will address these issues with our team to prevent similar occurrences in the future. We understand the importance of a comfortable and restful stay, and we regret that we did not meet your expectations.We would appreciate the opportunity to make it right. If you would like to discuss your experience further or if there is anything we can do to improve your impression of our hotel, please do not hesitate to contact us directly.Best Regard, Pichawan Ta PiyamongkolFront Office Manager

Resposta da propriedade: 親愛的顧客，非常感謝您選擇入住我們位於查汶海灘中心的酒店，並且分享了您的寶貴體驗！我們很高興您對我們酒店的清潔、整潔和精美裝飾印象深刻，尤其喜歡房間的顏色搭配。您的讚揚讓我們備受鼓舞，我們團隊會繼續努力保持熱情周到的服務態度。很高興您享受到了泳池旁的泰式按摩服務，早起觀賞日出也是一種難忘的體驗。期待着您的再次光臨，讓我們為您提供更多美好的回憶！誠摯問候，Pichawan Ta Piyamongkol Front office Manager

Resposta da propriedade: Dear Lydia Li Yue,Thank you for staying with us and for sharing your feedback. We're glad to hear that you found our hotel beautiful and enjoyed the beautiful environment.We apologize for any inconvenience you experienced with the damp smell in your room. We will address this issue to ensure it does not recur in the future.It's great to hear that you enjoyed the beautiful small garden with its soft chairs and hammocks, as well as the beach with its white sand and clean water. We're pleased that you found our service staff warm and friendly.We appreciate your feedback regarding the breakfast variety and will take it into consideration as we strive to improve our offerings.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Pichawna Ta Piyamongkol Front Office Manager

Resposta da propriedade: Dear Guest,Thank you for your review and for the positive ratings! We are delighted to hear that you enjoyed our surroundings, the tasteful decoration, and the warm service provided by our team.We appreciate your feedback on the amenities and cleanliness, and we will take your comments into consideration as we strive to enhance our guests' experience.Thank you for choosing Buri Rasa Village Samui, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Pichawan Ta PiyamongkolFront Office ManagerBuri Rasa Village Samui

Resposta da propriedade: Dear 精品古典房Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel.It's great to know that you found our hotel to be clean and comfortable, with authentic Thai characteristics. We're glad that you appreciated the natural aroma in the room and the complimentary drinks in the refrigerator on the first day.We're also pleased to hear that you found the external environment convenient, with food stalls right outside the door. We strive to provide a comfortable and convenient experience for all our guests.We're delighted that you found our hotel's cost reasonable and that you enjoyed the easy access to the beach. It sounds like you had a relaxing time watching the planes fly overhead from the beach.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Warm regards,Pichawan Ta Piyamongkol Front Office Manager

Resposta da propriedade: Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that Buri Rasa Samui was your favorite hotel during your trip to Koh Samui.We're pleased that you found our location convenient and enjoyed the hotel environment and service. It's great to hear that you found our hotel photogenic and appreciated the complimentary Mini Bar on the first night of your stay.We value your feedback regarding the breakfast and will take it into consideration as we continue to improve our offerings.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Pichawan Ta Piyamongkol Front Office Manager