Dalhousie Square 1, 2, 3, Old Court House St, Ward Number 1, Kolkata, West Bengal, 700069, IndiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
3.8/5
Bom
43 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.7
Atendimento3.9
Limpeza3.8
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Todas as avaliações(43)
Avaliações positivas(14)
Avaliações com fotos/vídeo(2)
Ótimo atendimento(5)
Café da manhã delicioso(2)
Limpo e arrumado(1)
Avaliações negativas(3)
PG12
Quarto twin deluxe
Hospedou-se em Des 2024
Negócios
2 avaliação
2.7/5
Publicado em 14 Des 2024
The hotel is need of a major renovation. The bedding was quite run down.
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Shree Vardhan Mundhra
Quarto de Luxo Edwardiano
Hospedou-se em Jun 2024
Casal
23 avaliação
2.5/5
Publicado em 3 Jul 2024
At first we were given a room where there was a large puddle of water on the side of the bed. Then we were given a different room type after that. The air conditioning did not function well and the rooms themselves were rather dated and not well appointed. Would not say that it is worthwhile to stay in higher category rooms in this hotel.
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Usuário convidado
Quarto King Premier
Hospedou-se em Agt 2023
Casal
4 avaliação
4.5/5
Ótimo
Publicado em 14 Agt 2023
Really enjoyed our stay. The staff were friendly, helpful and accommodating. They went out of there way to help us if we needed anything
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Haslimah
Quarto twin deluxe
Hospedou-se em Jun 2024
Negócios
18 avaliação
5.0/5
Excepcional
Publicado em 18 Jul 2024
Good location to stay, clean and comfortable.
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xilo
Quarto luxo (Deluxe King Room)
Hospedou-se em Agt 2023
Negócios
18 avaliação
3.2/5
Publicado em 28 Agt 2023
Good food and good service
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Usuário convidado
Hospedou-se em Agt 2023
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 4 Agt 2023
We had a lovely stay. All the staffs are helpful. We will definitely come back.
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Aman
Quarto luxo (Deluxe King Room)
Hospedou-se em Apr 2023
Família
1 avaliação
3.2/5
Publicado em 11 Apr 2023
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members manning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like ****** with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was "close" to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a "close" room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
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DR7
Quarto luxo (Deluxe King Room)
Hospedou-se em Jul 2023
Negócios
57 avaliação
5.0/5
Excepcional
Publicado em 7 Agt 2023
Really great location and very good service
Highly recommended
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Usuário convidado
Quarto de Luxo Edwardiano
Hospedou-se em Mar 2024
Família
18 avaliação
4.0/5
Muito bom
Publicado em 19 Mar 2024
Good service and friendly
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Usuário anônimo
Quarto luxo (Deluxe King Room)
Hospedou-se em Apr 2023
Negócios
39 avaliação
5.0/5
Excepcional
Publicado em 3 Jun 2023
Excellent room and service. Breakfast is remarkable and lots of choices