Usuário anônimo
6 de julho de 2023
The location is very convinient and the personel were friendly, but the management was too strict. We got 4 bed room with our trip.com reservation for a family four, but they wanted to charge extra 30 euros, claiming that our 16 year old dauther cannot be considered as child, even though I showed them a confirmed reservation form trip.com for a 3 adult and 1 child (in trip.com page under 18 year old kids are considered as child). They said they would give a discount of 3 Euros out of 30 Euros, showing a sympathy! We accepted to pay 27 Euros not to waste our short vacation time. But, then, they charged 3 more Euros at the check out time, saying that is for the tax and they forgot about it! The two beds for our son and dauther were sofas, not comfortable. The airconditioners were not cooling enough. The room quality is not for a 4-star hotel, barely 3-star hotel.
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