Avaliações do Sheraton Kosgoda Turtle Beach Resort
Sheraton Kosgoda Turtle Beach Resort
1 Okanda Road Hiddaruwa, Naape, Kosgoda, Southern Province, 80570, Sri LankaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.2/5
Muito bom
58 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.2
Comodidades4.2
Atendimento4.3
Limpeza4.2
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Todas as avaliações(58)
Avaliações positivas(48)
Avaliações com fotos/vídeo(25)
Avaliações negativas(4)
Usuário convidado
Larger Guest Room, 2 Twin, Garden View, Plunge Pool
Hospedou-se em fev 2024
Família
14 avaliação
5.0/5
Excepcional
Publicado em 14 fev 2024
We were supposed to stay her for two nights but added another to our itinerary. It's a relaxing and beautiful place for families and friends. The rooms are clean and spacious. Housecleaning is also calling to check if anything is needed . The restaurant has a variety of foods from around the world. The onsite spa has reasonably priced packages and the turtle sanctuary has many sea life to look at.
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Usuário convidado
Quarto king
Hospedou-se em nov 2023
Outros
1 avaliação
4.5/5
Ótimo
Publicado em 18 nov 2023
5 Star hotel in the middle of kosgoda to chill and relax, but don't expect much options in the immediate vicinity
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Hanini
Hospedou-se em ago 2023
Viaje com amigos
9 avaliação
4.7/5
Incrível
Publicado em 23 ago 2023
A beautiful hotel and amazing views. We were able to enjoy a relaxing stay in this lovely hotel and explore swimming in the ocean.
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Ludanzhichidanbai
Quarto Deluxe, 1 Cama King Size, Vista para o Oceano, Varanda
Плюсы отеля - очень неплохой завтрак, ужин. Шведский стол. Очень изобильный. Есть и морепродукты , и местная кухня. Очень вкусно.
Также хочется отметить традиционное для сети Марриот качество постели. Спалось на нем прекрасно.
Пляж в этом месте отличный. Можно спокойно купаться - волны не такие сильные. Всё очень живописно , если пройти налево и направо.
Теперь о недостатках. К сожалению, их больше. Персонал очень не вежлив, чувствовалось, что тебе здесь не рады, делают одолжение. Наигранные улыбки. В день выезда чуть позже 12 на несколько минут персонал стал стучаться в дверь и требовать освободить номер. Разве это достойно такой сети отелей ?
Когда попытался расплатиться на ресепшн картой Юнион Пэй, персонал сказал, что терминал для российских карт не работает. Хотя, в других местах и отелях на Шри-Ланке всё работало без проблем и удавалось оплатить везде. Такое поведение я объясняю неклиенториентированностью, что опять же, очень странно для отеля такой сети, как Марриот и для сервиса.
Также я хочу отметить, что в этом отеле не оказалось ортопедических подушек или любых других подушек - при попытке узнать про эту возможность, мне грубо ответили , что других подушек нет и всё. В общем, за персонал, сервис и его отношение - жирный минус и плохая оценка
Тихий семейный отель. Рядом с отелем нет ни каких активностей.
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Arthur T
Hospedou-se em set 2024
Casal
5.0/5
Excepcional
Publicado em 19 set 2024
My wife, Elizabet, and I had an unforgettable vacation at this hotel, thanks to its stunning views, excellent food, and outstanding staff. Special thanks to Geeshan and Darshi, who were incredibly helpful, polite, and went above and beyond to exceed our expectations. They handled all our requests and more. We will definitely be back soon to enjoy another wonderful stay at this beautiful and comfortable hotel, and to reconnect with these lovely people again.
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Resposta da propriedade: Dear Arthur, Thank you so much for taking the time to share your wonderful experience with us following your recent visit to Sheraton Kosgoda Turtle Beach Resort! We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent facilities and our cuisine. Your feedback is greatly appreciated, and we look forward to welcoming you back for more memorable experiences at our hotel in the future! Sincerely, Mano Gunasekera
Msafiri-USA
Hospedou-se em set 2024
Família
5.0/5
Excepcional
Publicado em 18 set 2024
We stayed at this superb hotel as part of a weeklong tour of Sri Lanka, and by the time we left, we wished we had a few more days. From the moment we arrived, we were welcomed warmly by a drummer and dancer. Check-in was smooth, and the staff was very friendly. It was clear the place was made to make people feel comfortable and even spoiled. We got a room on the first floor with a mini pool, which was a nice extra. No visit here would be complete without an appointment at the spa. It’s spacious, luxurious and spotlessly clean. The staff is excellent, exemplified by Iresha, whose massage is world-class, and Kadek, whose recommendation was spot on. The S Kitchen restaurant was the source of many gastronomical delights, with one of the most extensive and varied buffet setups anywhere. We also enjoyed the fantastic theme and special menu celebrating India’s Independence Day. The staff was terrific, especially Amanda, the super attentive hostess, Abdullah and Kaveesha. The inviting and comfortable Sundowners Lounge is conveniently located in the stunning open-air lobby. It is a great place to unwind during the day or relax in the evening. Reshina and other staff members ensure you are covered from the moment you walk in. The lounge offers a great view of the welcome ritual, so you can enjoy it again and again. There’s much more to say about this beautiful hotel, but the best way to find out is to go there!
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Resposta da propriedade: Dear Msafiri, Thank you so much for taking the time to share your wonderful experience with us following your recent visit to Sheraton Kosgoda Turtle Beach Resort! We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent facilities and our cuisine. Your feedback is greatly appreciated, and we look forward to welcoming you back for more memorable experiences at our hotel in the future! Sincerely, Mano Gunasekera
Uniglobe R
Hospedou-se em set 2024
Família
3.0/5
Publicado em 17 set 2024
I recently dined at the sheraton kosgoda full board buffet unfortunately the buffet did not meet expectations in international buffets the selection of dishes was limited While the Service and ambiance were satisfactory. The hotel staff were incredibly friendly and quick with their service Thanks to Sathya sewmini and kishara To good services
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Resposta da propriedade: Dear Uniglobe, Thank you for your detailed and thoughtful review following your recent visit to Sheraton Kosgoda Turtle Beach Resort. We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent service. We appreciate your constructive feedback. We take guest feedback seriously and will certainly review and consider improvements to ensure a seamless and enjoyable experience for all our guests. It is our goal to provide a serene and enjoyable environment for our guests to create lasting memories. Thank you for choosing to stay with us, and we look forward to warmly welcoming you back for another stay in the future. Sincerely, Mano Gunasekera
chamira m
Hospedou-se em ago 2024
Família
4.0/5
Muito bom
Publicado em 28 ago 2024
Very nice experience in everywhere from everyone during our vacation time in the hotel. The staff very friendly and helped us to select packages. Food and beverage were good and it was a variety of foods like indian local and western.Thank you for the High end foods and facilities.
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Curiosity35453551110
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 18 ago 2024
One of the best hotel i experienced so far in Srilanka. this is the second time i visited this place.The staff was very helpful and accommodating. Special thanks to Ms Dharshi peiris for giving me the best room(presidential suits room )The room was large, comfortable and clean. Mr Royston thanks for making our trip so memorable with the good service provided.Look forward to visit you again
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Resposta da propriedade: Dear Ravindra, Thank you so much for taking the time to share your wonderful experience with us following your recent visit to Sheraton Kosgoda Turtle Beach Resort! We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back for more memorable experiences at our hotel in the future! Sincerely, Mano Gunasekera
Culture19971213076
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 18 ago 2024
Great variety of tasty food. Staff very attentive and friendly namely Abdullah. Rooms were cleaned and freshened daily by room boy Pasindu. All in all we enjoyed our stay and will definitely visit again. Keep up the excellent work Mr Mano and your team.
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Resposta da propriedade: Dear Guest, Thank you so much for taking the time to share your wonderful experience with us following your recent visit to Sheraton Kosgoda Turtle Beach Resort! We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent service and our cuisine. Your feedback is greatly appreciated, and we look forward to welcoming you back for more memorable experiences at our hotel in the future! Sincerely, Mano Gunasekera
venurax V
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 13 ago 2024
Beautiful hotel with 5-star service! We had a wonderful stay and can highly recommend it. Unfortunately there is nothing to complain about. Excellent service, Clean rooms, lovely Sunday brunch music and delicious food. Thank you very much, Mr. Quyn, for your kind attention.
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Resposta da propriedade: Dear Venura, Thank you so much for taking the time to share your wonderful experience with us following your recent visit to Sheraton Kosgoda Turtle Beach Resort! We're delighted to hear that you found our staff lovely and competent and that you enjoyed our excellent service and our cuisine. Your feedback is greatly appreciated, and we look forward to welcoming you back for more memorable experiences at our hotel in the future! Sincerely, Mano Gunasekera