Name: Aam Hotel
Address: AAM HOTEL, Jalan KK 5/4, Bandar Baru, Kubang Kerian, Kota Bharu, Kelantan, 16150, Malaysia, AAM HOTEL, Jalan KK 5/4, Bandar Baru, Kubang Kerian, Overseas
Rating: 3.3

Cumi Idaman

Quarto Duplo Standard com Casa de Banho Partilhada

Hospedou-se em mai 2024

Viaje com amigos

15 avaliação

2.7/5

Publicado em 14 ago 2024

good location and nice appearances but surprsingly found cockroach in my staying room, look at the last 2 photos. But overall I satisfy with the hotel and not hesitating to stay again because of its homely decoration.

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6/20

DR. HJ. MOHD. JALANI HJ. HASAN

Suite Júnior Familiar

Hospedou-se em abr 2024

Família

2 avaliação

5.0/5

Excepcional

Publicado em 26 mai 2024

Excellent staffs and Services provided Greatly recommended to be here again. Most Welcome staffs and Really friendly.

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Resposta da propriedade: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel

Ros Ramen

Quarto standard

Hospedou-se em ago 2024

Sozinho(a)

1 avaliação

2.7/5

Publicado em 21 set 2024

Still did not receive my deposit refund after 2 weeks.. have been contacted the reception 3 times already. Not honest operator...

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Johan daud

Quarto Signature

Hospedou-se em jul 2024

Sozinho(a)

1 avaliação

4.0/5

Muito bom

Publicado em 4 ago 2024

Location wise..its very good..near amenities..easy excess...clealiness..need extra effort...those old mattress cover. Remove..dont use the one with old stain that look quite visible..receiptionist not available early in the morning..i have to early check out..only could pass key with some note regarding my room key deposit..until.now..no whatsoever news or response..overall. others its good...

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ERIC

Quarto Signature

Hospedou-se em mai 2024

Sozinho(a)

2 avaliação

3.0/5

Publicado em 14 jun 2024

Service no good and environment are terrifying

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Resposta da propriedade: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel

Usuário convidado

Quarto standard

Hospedou-se em ago 2023

Casal

1 avaliação

2.7/5

Publicado em 4 out 2023

Waiting for refund to be credited. Owner didnt notify about the broken door n water prob prior arrival. At last, had to search for a new place to stay..which was hard in peak sesaon

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Resposta da propriedade: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel

Usuário convidado

Suite Júnior Familiar

Hospedou-se em abr 2023

Família

7 avaliação

3.2/5

Publicado em 28 jul 2023

this was a good hotel back then. but my last visit was quite bad. asked for pillow many times, until we check out nobody actually came to settle the issue.

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Resposta da propriedade: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests.We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted.We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback.Warm regards,AAM Hotel

SunflowerSY

Suite Júnior Familiar

Hospedou-se em fev 2024

Reservei para outra pessoa

199 avaliação

4.0/5

Muito bom

Publicado em 9 abr 2024

Nice budget friendly hotel

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Resposta da propriedade: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel

Usuário convidado

Quarto Familiar Deluxe

Hospedou-se em nov 2022

Família

1 avaliação

4.5/5

Ótimo

Publicado em 18 dez 2022

Last year when we were here, it was very nice meals serve at the kitchen, but this time.. it was not like before, . Hopefully the operator will upgrade the service quality.

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Resposta da propriedade: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests.We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted.We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback.Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience.Warm regards,AAM Hotel

TanDebra

Quarto standard

Hospedou-se em set 2022

Reservei para outra pessoa

1 avaliação

3.5/5

Publicado em 16 out 2022

The door for the shared bathroom cannot be locked and can be potentially invaded by the tenant of another room that is using the same bathroom. When we attempted to give feedback to the hotel owner, nothing was done. When the next door is rented out to other customers, we warned them about the bathroom lock. The hotel worker then abruptly force us to change room. Mind the phrase I used, "abruptly force", they didn't just "offered" us to change room, they rudely forced us to switch to a lower-priced room which we didn't agreed at last. I had been to this hotel several times and it was all good, thus it is always my first choice to stay in Kubang Kerian. But after this experience, I will never go back to this place. Ever.

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Resposta da propriedade: Dear TanDebra, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel

Usuário convidado

Quarto twin

Hospedou-se em jan 2023

Viaje com amigos

2 avaliação

3.7/5

Publicado em 27 fev 2023

Goodness

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Resposta da propriedade: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel

syv854

Quarto standard

Hospedou-se em jun 2022

Negócios

17 avaliação

3.0/5

Publicado em 10 set 2022

not bad

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Resposta da propriedade: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel

sato yasuhiko

Quarto Standard

Hospedou-se em out 2024

Sozinho(a)

8 avaliação

1.5/5

Publicado em 28 nov 2024

所有しているタウンハウスの部屋貸しです。サービスは最低、こちらから頼まないと何もしてくれません。バスルームは汚れたままです。２度と泊まりません。

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Usuário anônimo

Quarto standard

Hospedou-se em jan 2024

Negócios

20 avaliação

4.0/5

Muito bom

Publicado em 29 fev 2024

Bersih dan sangat baik tapi kena sharing tandas dengan dua bilik.

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Resposta da propriedade: Dear Guest, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience during your stay. Our team strives to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we hit the mark during your visit. Your kind words mean a lot to us and serve as a great encouragement to continue delivering exceptional hospitality. We genuinely appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your fantastic review! Warm regards, AAM Hotel

Usuário anônimo

Quarto standard

Hospedou-se em set 2023

Sozinho(a)

3 avaliação

3.0/5

Publicado em 22 out 2023

bilik yg ditempah lain ,bila tiba di hotel diberikan bilik lain ..tiada tv dalam bilik .bilik air berkongsi dale apos tk dinyatakn bilik air berkongsi.air dalam tandas terlalu slow seperti air kencing begitu lama dalam tandas untuk mandi.sarapan padi tiada kelenngkapan teh atau kopi.staf yg tk peduli .makanan nadi goreng seperti nk dibahagi kepada haiwan.terlalu sombong dalam bisnes sy bukan nk complen sgt tp pasal bilik syg ok je .tp pasal sarapan yg disediakn amat tidak perihatin penginap

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Resposta da propriedade: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your insights as they help us identify areas where we can improve and enhance the experience for our guests. We regret to hear that your experience didn't meet your expectations entirely. Please accept our sincerest apologies for any inconvenience or shortcomings you encountered during your stay. Your comments have been duly noted, and we will be reviewing them carefully to address the issues you've highlighted. We value your feedback immensely, and it's our constant endeavor to ensure that every guest has a positive and memorable stay with us. We hope that you'll consider giving us another opportunity in the future to demonstrate the improvements we've made based on your feedback. Once again, thank you for sharing your thoughts with us, and we hope to have the chance to welcome you back for a more improved experience. Warm regards, AAM Hotel

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