Kota Heritage Hotel

Avaliações do Kota Heritage Hotel

Kota Heritage Hotel

11, Jalan Seri Warisan 1, Kota Heritage Commercial Centre, Kota Tinggi, Johor, 81900, MalaysiaVer detalhes do hotel
Kota Heritage Hotel
Kota Heritage HotelKota Heritage HotelKota Heritage Hotel
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1 noite

Avaliações dos hóspedes

4.2/5
Muito bom
40 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.0
Atendimento4.1
Limpeza4.2
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Todas as avaliações(40)
Avaliações positivas(38)
Avaliações com fotos/vídeo(7)
Limpo e arrumado(6)
Avaliações negativas(2)
Usuário convidado
Suíte família
Hospedou-se em dez 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 29 dez 2024
Many dust around the room ceiling ,floor got hair floor wipe with wet tissue still is black! toilet not clean , hair dryer full of dust. Walking in the corridor carpet very smelly Overall not bad located in Kota tinggi hope improve more when my next visit
Traduzir
Resposta da propriedade: Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the cleanliness issues you encountered in your room and the corridor. Your comments are deeply concerning, and we truly regret that your experience did not meet our usual standards.Please rest assured that we are addressing these matters immediately. Our housekeeping team has been briefed to ensure such lapses are not repeated, and we are conducting a thorough inspection to enhance our cleanliness and maintenance processes.We greatly appreciate your positive remarks about our location and your willingness to visit us again. We are committed to making significant improvements, and we look forward to providing you with a much better experience on your next stay.Thank you for helping us improve.Kota Heritage Hotel Management Team
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Vin.C
Quarto queen standard
Hospedou-se em jun 2024
Viaje com amigos
20 avaliação
4.5/5
Ótimo
Publicado em 8 ago 2024
One of the better and clean hotel in Kota good location for a stop over
Traduzir
Resposta da propriedade: Thank you so much for your kind words! We're delighted that you consider Kota Heritage Hotel one of the better and cleaner hotels in Kota. It's great to know that our location worked well for your stopover.We look forward to welcoming you back on your next visit!Best regards,Kota Heritage Hotel Team
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Salsabila Hanim
Quarto standard twin
Hospedou-se em out 2024
Outros
1 avaliação
4.7/5
Incrível
Publicado em 1 nov 2024
I just overnight here because I can't stand of hot weather at my house. My house just located nearby (walk only) to the hotel. So far all ok
Traduzir
Resposta da propriedade: Dear Guest,Thank you for choosing to stay with us! We’re glad to hear that everything was satisfactory during your overnight stay. It’s great that our hotel provided you with a comfortable retreat from the heat.We hope to welcome you again whenever you need a relaxing escape, even if just for a short visit!Warm regards,Kota Heritage Hotel
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Usuário anônimo
Suíte família
Hospedou-se em mai 2024
Família
11 avaliação
4.2/5
Muito bom
Publicado em 18 ago 2024
Clean room but the light in the room abit dark.
Traduzir
Resposta da propriedade: Thank you for sharing your feedback with us. We're glad to hear that you found the room clean, but we apologize for the inconvenience caused by the lighting. We appreciate your input and will look into improving the lighting in our rooms to ensure a more comfortable stay for our guests.We hope to have the pleasure of welcoming you back to Kota Heritage Hotel in the future!Best regards,Kota Heritage Hotel Team
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Mirza Aiman
Quarto queen standard
Hospedou-se em dez 2023
Viaje com amigos
2 avaliação
4.5/5
Ótimo
Publicado em 3 dez 2023
The room is clean and neat, water heater reduced temperature after 10 minutes of shower. Wifi was decent. Room quite small if you take the room with no window but no problem if you’re ok with it, wall is not soundproof. I can hear the room beside me talk.
Traduzir
Resposta da propriedade: thank you for the review , we will improve it again for guest comfort :)
Nazliyana Akbar
Quarto triplo (Suite)
Hospedou-se em jun 2024
Família
66 avaliação
5.0/5
Excepcional
Publicado em 22 jun 2024
Friendly staff..cozy place...a recommended place to stay.
Traduzir
Resposta da propriedade: Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and our place cozy. Your recommendation means a lot to us, and we're delighted that you enjoyed your stay.We look forward to welcoming you back soon!
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PeggyTYL
Quarto standard twin
Hospedou-se em ago 2024
Negócios
258 avaliação
4.5/5
Ótimo
Publicado em 24 set 2024
good and value for money
Traduzir
Resposta da propriedade: Thank you for your kind words! We're thrilled to hear that you found our hotel good and a great value for money. Providing a comfortable and worthwhile experience is our priority, and your feedback means a lot to us.We look forward to welcoming you again soon!Best regards, Kota Heritage Hotel Team
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Hanafi Adam
Quarto queen standard
Hospedou-se em ago 2024
Negócios
308 avaliação
4.0/5
Muito bom
Publicado em 29 ago 2024
nice nice nice nice
Traduzir
Resposta da propriedade: Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Kota Heritage Hotel. Your kind words truly mean a lot to us, and we’re glad that we could make your stay enjoyable.We look forward to welcoming you back on your next visit!Best regards,Kota Heritage Hotel Team
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Nurul2503
Quarto queen standard
Hospedou-se em jun 2023
Sozinho(a)
3 avaliação
4.5/5
Ótimo
Publicado em 7 jun 2023
The receptionist wasn’t friendly at all. I have been to the hotel for few times. First time, I thought maybe only the specific receptionist want not friendly. But for the second and third time, all the receptionist was not friendly enough. Otherwise the hotel is good and the room is nice. The cleanliness was good too. Thank you.
Traduzir
Resposta da propriedade: Okay thankyou for the review , we will improve it again for guest comfort :)
Muhammad Hasif H
Quarto luxo (Deluxe King Room)
Hospedou-se em jul 2024
Negócios
66 avaliação
4.2/5
Muito bom
Publicado em 30 set 2024
Good and clean hotel
Traduzir
Resposta da propriedade: Thank you for your kind review! We’re delighted to hear that you found our hotel good and clean. Your positive feedback motivates us to continue maintaining high standards for all our guests.We look forward to welcoming you back soon for another pleasant stay!Best regards, Kota Heritage Hotel Team
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Naszerin
Quarto twin deluxe
Hospedou-se em mar 2023
Negócios
2 avaliação
3.5/5
Publicado em 10 mar 2023
Good service, slightly above average, located beside hypermarket, book it under working trip, one of the better hotel located at kota tinggi
Traduzir
Resposta da propriedade: Thank you.Please come again.
Usuário convidado
Suíte família
Hospedou-se em out 2022
Negócios
4 avaliação
4.7/5
Incrível
Publicado em 6 nov 2022
Awesome and no hassle Very friendly and helpful the frontdesk Parking easy and near all eatery spots
Traduzir
Resposta da propriedade: Thank you.please come again.
Usuário convidado
Quarto standard twin
Hospedou-se em jan 2023
Casal
1 avaliação
3.2/5
Publicado em 10 jan 2023
Worth for price you pay, unfortunately my room dont have water heater
Traduzir
Resposta da propriedade: Thank you for staying at our place, but we apologize for the matter. We will try to repair and improve our service in the future. Thank you.
ahhh
Quarto queen standard
Hospedou-se em jun 2023
Casal
3 avaliação
2.7/5
Publicado em 10 jul 2023
They need to improve cleanliness
Traduzir
Resposta da propriedade: Okay thankyou for the review , we will improve it again for guest comfort :)
sham matt
Quarto queen standard
Hospedou-se em dez 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 6 dez 2023
All excellent
Traduzir
Resposta da propriedade: Thank you so much for your positive feedback! We're thrilled to hear that you found everything during your stay to be excellent. It's always our goal to provide a top-notch experience for our guests, and we're delighted that we could meet your expectations.
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