Avaliações do Bai Yi Homestay V Residence (Sunway Velocity)

Resposta da propriedade: Thank you for your wonderful review. It’s always a pleasure to host such amazing guests!

Resposta da propriedade: Hearing about your positive experience brightens our day. Thank you for your support!

Resposta da propriedade: First of all, we sincerely apologize for any dissatisfaction you experienced during your stay.Regarding the noise issue, it is due to ongoing construction nearby. Construction work is indeed allowed between 9 AM and 5 PM, but no work is permitted at night.If you have sensitive skin and experienced discomfort with our bed linens, we encourage you to let us know during your stay. We would have been more than happy to replace them for you. Unfortunately, we did not receive any feedback from you.We hope you have a more pleasant stay next time.

Resposta da propriedade: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience you experienced during your stay. Your comments are extremely important to us, and we have already taken immediate actions to address these issues to ensure that they do not occur again.Regarding the door lock: We sincerely apologize for the malfunction. Our maintenance team has since repaired the lock to ensure it functions properly for future guests.Regarding the sofa bed: We regret the inconvenience caused. The issue has been resolved, and we will ensure that all listed facilities are thoroughly checked and functional before guests check in.Regarding the bathroom window: Thank you for bringing this to our attention. We have arranged for repairs to ensure it closes securely.Regarding the lack of kitchen equipment: We sincerely apologize for the missing kettle and cooking pot. We have now added these essential items to the property to enhance our guests’ experience.On a positive note, we are glad to hear that you found the property clean and the bed comfortable.We truly appreciate your feedback, as it helps us improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.Thank you for your understanding and patience.

Resposta da propriedade: We truly appreciate your positive review! We are always striving for excellence, and we are glad our efforts were recognized by you

Resposta da propriedade: We truly appreciate your feedback! We are thrilled to know you enjoyed our service

Resposta da propriedade: Thank you for your positive review! Your compliments make our entire team very happy. We hope to provide even better service next time

Resposta da propriedade: Thank you for taking the time to write such a thoughtful review. It means so much to us!

Resposta da propriedade: Thank you for your positive review! Your compliments make our entire team very happy. We hope to provide even better service next time.

Resposta da propriedade: Thank you for your kind words! We strive to provide the best accommodation experience, and we are glad you felt our dedication.

Resposta da propriedade: We truly appreciate your positive review! We are always striving for excellence, and we are glad our efforts were recognized by you.

Resposta da propriedade: "Thank you for your affirmation! Your encouragement is our driving force. We hope to provide you with even better service next time."

Resposta da propriedade: "您的肯定是我們最大的動力！謝謝您的支持和信任，期待再次歡迎您回到我們這裏。"

Resposta da propriedade: Thank you for your positive review! We will continue to work hard to ensure every guest is as happy as you.