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1 noite
Avaliações dos hóspedes
4.2/5
Muito bom
98 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.1
Atendimento4.3
Limpeza4.2
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Todas as avaliações(98)
Avaliações positivas(91)
Avaliações com fotos/vídeo(41)
Excelente localização(31)
Estadia excelente!(29)
Ótimos quartos(27)
Localização conveniente(12)
Vista bonita(11)
Quartos grandes(7)
Equipe da recepção cordial(6)
Odor estranho no quarto(5)
Avaliações negativas(7)
Sin Nyin
Quarto Deluxe (2 Quartos)
Hospedou-se em nov 2024
Família
6 avaliação
2.2/5
Publicado em 6 jan 2025
- No clear direction to visitor parking.
- The actual room is different from the photos
- Noisy as the building next to it still under construction
- The kids thot the swimming pool is fish pond as the water super dirty (cloudy) and smelly (dead rat smell). It seems like no cleaning at all. You can’t see the bottom of the pool
Traduzir
Resposta da propriedade: Dear Ms Sin Nyin, thank you for taking the time to give us your evaluation and feedback. We will work hard to improve and enhance our services in the future. Thank you for choosing Ayatt Bukit Bintang. We hope to serve you again and give you better service and living experience! Have a nice day - Alex Wong Operations Manager
Olivia Jamie Kim Lan
Quarto triplo deluxe
Hospedou-se em nov 2024
Família
2 avaliação
3.5/5
Publicado em 3 jan 2025
Overall it's good and pleasant since it's very new.
But few things to improve as below;
1. Bathroom window is not tinted and no curtain, it's transparent and very uncomfortable..... feeling insecure, we request extra towel to cover the toilet window.
2. Need to request toilet rolls since there is no spare one in the room, 3 toilets but only 2 toilet rolls provided and we book for 3 nights stay.
3. 2nd toilet leaking but luckily not smelly.
4. No bedsheets but only linen for all the bed in the rooms.
5. No dustbin in the toilet but only one at the living room.
6. Body wash was empty in one bathroom, never checked before we check in.
7. Sound proof is poor, can hear neighbour knocking or renovating in the morning.
There is some good feedbacks as below too;
1. Very cozy interior design, feeling so calm.
2. 3 bedrooms and 3 toilets is perfect for family stay.
3. Giving hotel vibes as all necessities is provided such as toothbrush, shower caps, sanitary pad, towel and even floor towel, shampoos and body wash, utensil, pan, kettle, microwave etc.
4. Good location, very near to TRX and not far from Pavillion.
5. Clean and bright with big space.
6. Aircond is cold and freezing.
7. Nice sky deck can see the good views.
Traduzir
Resposta da propriedade: Dear Ms Olivia Jamie, thank you for taking the time to give us your evaluation and feedback. We will work hard to improve and enhance our services in the future. Thank you for choosing Ayatt Bukit Bintang. We hope to serve you again and give you better service and living experience! Have a nice day - Alex Wong Operations Manager
Usuário convidado
Quarto Deluxe (2 Quartos)
Hospedou-se em nov 2024
Família
3 avaliação
4.2/5
Muito bom
Publicado em 27 dez 2024
Place is nice & clean, same as seen in pictures. Housekeeping was done daily. Good that there’s a washing machine + dryer, convenient.
Being a new apartment, just be prepared for a few hiccups. On the day we checked out, two out of three lifts were not in service, hence long waiting time for the only operating lift and we resorted to going down the stairs.
However, great service from the staff who are all accommodating, thank you!
Place is about 10mins walking distance to TRX, and some food trucks are avail at certain times within the area.
Traduzir
Resposta da propriedade: Dear Guest,Greetings from Ayatt Bukit Bintang! It has been our pleasure to have you wonderful guests feeling satisfied with our efficient service delivery, quality cleanliness standards, strategic location, reliable staff! We really hoped that you had enjoyed every aspect while staying there during your wedding anniversary! Once again, we hope to welcome you back for another amazing experience thanks!. Safe travels ahead!Sincerely,Alex Wong Hotel Manager
Aion234
Quarto Standard (2 Quartos)
Hospedou-se em nov 2024
Casal
15 avaliação
4.2/5
Muito bom
Publicado em 18 dez 2024
Good location for an apartment style accommodation.
The difference between the two 2 room styles is that the cheaper basic one only has 1 shared bathroom while the more expensive one has 1 bathroom in the master bedroom and 1 in the common area.
A bit finicky to get into the apartment as the check in area and the apartment are in different towers.
Location is near to pavillion and TRX and both are within a 10 to 15 minute walking distance.
Cleanliness of the apartment could be better, the floors were a bit slippery like too much floor cleaner was used but not washed or mopped away properly as we could see water marks all over the floor which meant that the floor was mopped.
Traduzir
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience stay with us. For your feedback we will note it down and try to improve it better! We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
Usuário anônimo
Quarto Deluxe (2 Quartos)
Hospedou-se em nov 2024
Família
18 avaliação
5.0/5
Excepcional
Publicado em 10 dez 2024
Spacious 2 bedroom apartment with great amenities. Short walk to TRX and Pavillion mall
Traduzir
Resposta da propriedade: Dear guest, thank you for your 5-star rating and for taking the time to give us your feedback and review! Thank you for choosing Ayatt Bukit Bintang, we are very pleased that you had a pleasant experience here. It is our honor to serve you. Hope to see you again next time! Have a nice day. - Alex Wong Operations Manager
Aziz Zulkifli
Quarto Superior (2 Quartos)
Hospedou-se em out 2024
Família
10 avaliação
3.5/5
Publicado em 3 nov 2024
Parts of area still under construction.
Not a hotel, it is a homestay type property. No concierge. Carry your own bag. Check in counter to lift lobby for the unit we were assigned feels like, going to, we need to call taxi or e - hailing 😂.
Car park not really well lighted during day time, to find the unit car park number is like doing treasure hunt.
Not much toiletries better to bring you own.
Traduzir
6/8
Resposta da propriedade: Hi Aziz Zulkifli,Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are sorry to hear that your stay did not meet your expectations. We apologize for any inconvenience caused. To enhance our guests' experiences, we will definitely take address all the feedback and improve on it. Thank you again for your feedback, as it helps us improve.We hope you might consider giving us another chance in the future to provide you with the stay you truly deserve. Wishing you all the best in your travels.Alex WongOperation Manager
Usuário convidado
Quarto triplo deluxe
Hospedou-se em set 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 2 nov 2024
Very spacious for big family, worth than paying at hotel. Able to access to swimming pool at 10th floor,playground,park, and sky dining area at 60th floor with scenic view of klcc and Kl tower. Location strategic in Bukit Bintang. The receptionist Zara is so nice upon attending me and my family with small kids. You can get your own parking space in the building too
Traduzir
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience stay with us. We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
Usuário anônimo
Quarto triplo deluxe
Hospedou-se em set 2024
Viaje com amigos
17 avaliação
5.0/5
Excepcional
Publicado em 19 out 2024
We love this hotel. It’s clean, very new hotel and located at center of Bukit Bintang. The staff of friendly and helpful. Will introduce to my friends and family👍
Traduzir
Resposta da propriedade: Dear Value Guest,Thank you for staying with us and taking the time to share an excellent review of your recent visit.We are pleased to hear that you enjoyed our hotel's convenient location and beautiful clean rooms. Thank you for your kind recommendation and we hope to have the pleasure of welcoming you back soon.Warmest Regards,Alex WongOperation Manager
Usuário convidado
Quarto Superior (2 Quartos)
Hospedou-se em set 2024
Viaje com amigos
38 avaliação
5.0/5
Excepcional
Publicado em 20 out 2024
Nice stay with Ayatt. Nice rooms, didn't get to use the facilities. Staff were generally friendly.
Traduzir
Resposta da propriedade: Dear Value Guest,Thank you for taking the your to share your glowing review of Ayatt Bukit Bintang Kuala Lumpur! We are delighted to hear that our rooms are nice. We are delighted to hear that our team provided you with warm Ayatt Bukit Bintang hospitality throughout your time with us. We look forward to welcoming you back for another memorable stay in the near future.Warmest regards,Alex WongOperation Manager
Usuário convidado
Quarto queen standard
Hospedou-se em set 2024
Sozinho(a)
8 avaliação
5.0/5
Excepcional
Publicado em 3 out 2024
I had a great stay, good reception service rather than other home stay operators in kuala lumpur. the staffs are friendly and always ready to help, making everything easy and comfortable. The location is very good and i can just walk to TRX shopping mall within 3mins. the room is big and beautiful view, however its new so that got a bit smell, anyway can still understand and accept.
Traduzir
6/9
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience stay with us. We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
sumin
Quarto Standard (2 Quartos)
Hospedou-se em ago 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 26 set 2024
the hotle is new building. And the location is very good. In bukit bintang. so my travel easy to go around. thank you so much. Thank you for Alex and zya
Traduzir
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience stay with us. We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
Usuário convidado
Premier Room (2 Bedrooms)
Hospedou-se em nov 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 30 dez 2024
Location is really good with the price ☺️
Traduzir
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! It is great to see that you had a great time and enjoyed an experience stay with us. We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
Usuário anônimo
Quarto Deluxe (2 Quartos)
Hospedou-se em ago 2024
Família
26 avaliação
4.0/5
Muito bom
Publicado em 9 out 2024
It's a new building, everything is new but toilet got very very strong smell.
Got lots of small flying worms, we request to change room, another room also got flying worms but much better than 1st room.
Staff very polite and kind.
Traduzir
Resposta da propriedade: Dear Value Guest, Thank you so much for the great in-depth review! We will take your comment as serious and try best to improve. We look forward to welcome back you in your future stay here at Ayatt Bukit Bintang! Regards, Alex Wong Operation Manager
Shaik M
Quarto Standard (2 Quartos)
Hospedou-se em ago 2024
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 16 set 2024
Beyond my expectations!
On arrival, its exterior left a lot to be desired. That was my initial observation. The positive experience began from my check-in all throughout my 4N stay in the building.
Customer service: For the most part, pleasantly delightful and polite! I’d like to commend the Operations Manager, Alex Wong for being courteous & polite for the duration of my stay.
Cleanliness: Without a doubt, the BEST feature of this location. From the walkway to the room, the sight and smell was extremely pleasant!
Facilities: I didn’t expect there to be a lot of facility in this building or at least had expected the offerings to be dingy & rundown. But NO, their swimming pool, gym, prayer room, function rooms were as top notch as can be. Amazing!
This place was newly opened too so while works were carried out, for the most part the stay was incredibly positive! Highly, highly recommended choice of accommodation for your KL visit.
Traduzir
Resposta da propriedade: Dear Mr Shaik M,Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to Ayatt Bukit Bintang!.Till then,Alex WongOperation Manager
Dmitrii
Quarto Superior (2 Quartos)
Hospedou-se em set 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 3 nov 2024
Great room and view, great service, location. Cleaning every day.
Traduzir
Resposta da propriedade: Hi Dmitrii,Thank you so much for your wonderful review! We’re delighted to hear you found your room comfy view, enjoyed our service, and it’s great to know you appreciated our convenient location near Bukit Bintang and other malls. We're glad you enjoyed the stay!. Your kind words mean a lot to us!We can’t wait to welcome you back for another fantastic stay! Safe travels!Alex WongOperation Manager