Serhii Rusyn
14 de abril de 2024
The room 201 was clean and nice. There's a view on the twin towers, what is very beautiful especially at night. Wifi was working mostly good, only sometimes it was super slow, but not for long. There are supermarkets and restaurants around the hotel. The two problems we had are: The AC was not working properly. Even it was on 16°C, but it seems like there was not enough refrigerant gas inside because the air was not as cold as it's supposed to be. It was still pretty hot in the room especially when the sun hits the window from 10am to 2pm. And the other big down point was during the check in. We arrived to the hotel at 7am, and we were super tired. We booked a room with a window. But the receptionist wanted to give us a room without a window which is cheaper. We didn't agree, so he told us to wait till 3pm of we want to get a room with a window (to other people he told to wait till 3.30-4pm) even though the check in time is 2pm. And he gave us a reason saying that they were fully booked yesterday and the house keepers are busy (such a lame excuse. As if they need 3h to clean few rooms). Only when my wife was complaining loudly and being fussy, he let us check in at 2.24pm. Overall it's a good place to stay for few nights.
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