Avaliações do Hotel Royal Kuala Lumpur

Resposta da propriedade: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your 9.5 amazing rating. We’re delighted to know you were satisfied with our amenities, cleanliness, and surroundings, and we truly appreciate your feedback on our service. Your comments are valuable to us and help us continue improving our guest experience.We hope to have the pleasure of welcoming you back again soon.Best regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you very much for sharing your outstanding review and for rating us a perfect score across all categories.We are delighted to hear that you enjoyed our strategic location, well-equipped Deluxe Room, and the warm service provided by our housekeeping, reception, and concierge teams. It is especially rewarding to know that our proximity to Pavilion, Bukit Bintang, dining options, and public transportation added convenience to your stay.Your kind recommendation truly means a lot to us, and we are honoured to be considered great value for money. We sincerely look forward to welcoming you back for another pleasant stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Mr. Koh, Greetings from Hotel Royal Kuala Lumpur!Thank you for your perfect score and for choosing to stay with us again. We are truly delighted to know that you had an excellent stay and that our service continues to meet your expectations.We’re especially pleased that you enjoyed our strategic location in Bukit Bintang, with its wide variety of shopping and dining options just steps away. Your continued support means a great deal to us.We look forward to welcoming you back for your next visit and providing you with another memorable experience.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for sharing your feedback and for your very good ratings. We are pleased to know that you enjoyed our strategic location, ideal for shopping and exploring local dining.We also appreciate your constructive comment regarding parking. Your feedback is valuable and will be considered as we continue to improve our guest’s experience.We look forward to welcoming you back for another enjoyable stay.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Ms. Limlanny,Greetings from Hotel Royal Kuala Lumpur!Thank you for your continued support and for sharing your kind feedback. We’re truly pleased to know that you continue choosing to stay with us because of our convenient location, close to shopping centres and local dining options. It’s also wonderful to hear that you found the room clean, spacious, and that our amenities met your expectations.Your loyalty means a great deal to us, and your encouraging words motivate us to keep providing a comfortable and enjoyable experience for every stay.We look forward to welcoming you back again soon.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Mr / Ms Cmoalk,Greetings from Hotel Royal Kuala Lumpur!Thank you for your fantastic review and for choosing to stay with us during your concert visit. We are truly delighted to hear that our location near Sungei Wang Plaza and Mega Star Arena made your trip convenient and enjoyable. It’s wonderful to know that being just a short walk away added to your overall experience.We are also pleased that you enjoyed the beautiful view of Merdeka 118, as well as our bedding, cleanliness, and amenities. Your kind comments regarding our breakfast are appreciated, and we will certainly look into enhancing the variety offered.A special thank you for recognizing Ms. Noraini at reception, we will be sure to share your compliments with her, as it will truly mean a lot to our team.We are thrilled to know you had a pleasant stay and look forward to welcoming you back again for another memorable experience.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you had a great overall stay at Hotel Royal Kuala Lumpur and that you were satisfied with our surroundings and service.At the same time, we sincerely apologize for the inconveniences you experienced during your stay. The issues with the toilet flush button, key cards, and the cleanliness concern regarding the bed are certainly not reflective of our usual standards. Please rest assured that, your comments have been shared with our maintenance and housekeeping teams for immediate attention and improvement.Your feedback is truly valuable to us as it helps us enhance our services. We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your amazing review and for sharing your experience with us. We are delighted to know that you enjoyed our location and found it convenient for food, transportation, and nearby attractions such as Bukit Bintang Monorail.We are also glad that you appreciated the surrounding area, including the local dining options and nearby durian stalls, which many guests enjoy exploring.Your kind feedback regarding our service is well noted, and we will continue to work on improving our guest experience to ensure even greater satisfaction in the future.We truly appreciate your support and look forward to welcoming you back for another pleasant stay.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you for your kind review and for sharing your experience with us. We’re delighted to hear that you enjoyed your stay, especially our friendly team and the comfort of your room with its amenities. It’s always rewarding to know our guests had a pleasant and satisfying experience.Your feedback is truly appreciated, and we look forward to welcoming you back for another nice stay in the future.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding review and perfect ratings across all categories. We are truly delighted to know that you had a wonderful stay with us. We are especially pleased that you enjoyed our convenient location, with easy access to nearby malls, restaurants, and transportation options. It is also great to hear that you found your room spacious and cozy.Your kind feedback is greatly appreciated and will be shared with our team as motivation to continue delivering excellent service and comfort to our guests.We look forward to welcoming you back for another enjoyable stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager

Resposta da propriedade: Dear Mr. Denuka,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding review and perfect ratings. We are truly delighted to know that you had a great stay with us.It is wonderful to hear that you enjoyed our strategic location, with easy access to Jalan Bukit Bintang and the convenience of the KL Hop-On Hop-Off Bus just outside the hotel. We are also pleased that you appreciated our breakfast buffet and found our team friendly and welcoming.Your kind feedback means a lot to us, and we are glad you had an overall great experience. We look forward to welcoming you back for another memorable stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager