HOTEL MYSTAYS Kumamoto Riverside

Avaliações do HOTEL MYSTAYS Kumamoto Riverside

HOTEL MYSTAYS Kumamoto Riverside

4-12 Koyaimamachi, Chuo Ward, 860-0012 Kumamoto, Prefeitura de Kumamoto, JapãoVer detalhes do hotel
HOTEL MYSTAYS Kumamoto Riverside
HOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto Riverside
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Avaliações dos hóspedes

8.8/10
Muito bom
448 avaliação
Avaliações verificadas
Agradável e bem localizado8.9
Comodidades8.7
Atendimento8.8
Limpeza9.0
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Todas as avaliações(448)
Avaliações positivas(424)
Avaliações com fotos/vídeo(128)
Café da manhã delicioso(45)
Conveniente para compras(29)
Equipe da recepção cordial(22)
Excelente café(17)
Localizado no centro(13)
Boas vistas(10)
Serviço de entrega de bagagens(6)
Ótima banheira(4)
Avaliações negativas(24)
Usuário convidado
Semi Duplo Padrão Não Fumante
Hospedou-se em nov. 2025
Casal
3 avaliação
8.0/10
Muito bom
Publicado em 2 jan. 2026
Hotel limpo e confortável. Fica a cerca de 10 a 15 minutos a pé da estação de bonde. Os quartos são arrumados e é ótimo que cada andar tenha um bebedouro para reabastecer garrafas. No geral, uma estadia agradável.
Texto originalTraduzido pelo Google
Resposta da hospedagem: Prezado(a) Hóspede, Agradecemos por sua estadia em nosso hotel. Ficamos muito felizes em receber seus gentis elogios. Dispensadores de água estão disponíveis do 4º ao 11º andar. Além disso, nosso hotel fica a poucos passos da Galeria Shimotōri, permitindo que você aproveite tudo, desde restaurantes a pontos turísticos. Continuaremos nos esforçando para oferecer uma hospitalidade ainda melhor, motivados por seu feedback positivo. Toda a nossa equipe aguarda ansiosamente o seu retorno. Recepção do Hotel MyStays Kumamoto Riverside
Daniel and Rachel
Quarto casal standard, para não fumantes
Hospedou-se em out. 2025
Casal
32 avaliação
10/10
Excepcional
Publicado em 14 jan. 2026
Um pequeno e agradável hotel com vista para o rio. Os funcionários foram muito simpáticos e nos deram um mapa com os pontos de interesse locais.
Texto originalTraduzido pelo Google
Resposta da hospedagem: Muito obrigado por nos receber em nosso hotel. Agradecemos por escolher nosso hotel entre os melhores do Japão. Agradecemos também por valorizar nossa equipe. Compartilharemos nossos elogios com todos que nos apoiaram hoje e incentivaremos a manutenção e o aprimoramento de nossos serviços diários. Aguardamos ansiosamente sua próxima visita. Hotel Mystays Kumamoto Riverside - Recepção
Peash Rahman
Quarto casal standard, para não fumantes
Hospedou-se em nov. 2025
Casal
1 avaliação
9.0/10
Ótimo
Publicado em 26 dez. 2025
Era bastante acessível e conveniente.
Texto originalTraduzido pelo Google
Resposta da hospedagem: Muito obrigado por se hospedar no Hotel MyStays Kumamoto Riverside. Agradecemos imensamente seu feedback positivo. Ficamos muito felizes em receber seus elogios e continuaremos nos esforçando para oferecer um serviço ainda melhor. Esperamos recebê-lo novamente em breve.
Kubackpacker
Quarto casal standard, para não fumantes
Hospedou-se em dez. 2025
Casal
35 avaliação
10/10
Excepcional
Publicado em 6 jan. 2026
Nada a reclamar — tudo foi perfeito! Ideal para casais: café da manhã na recepção, roupas de viagem disponíveis, serviço de limpeza impecável, chá oferecido e guarda-volumes na recepção. Os funcionários do hotel são muito simpáticos, sempre sorridentes e prestativos. Por fim, a localização é excelente: todos os pontos turísticos e a rodoviária ficam a uma curta caminhada, e o hotel está localizado bem em frente ao rio. Para os entusiastas da corrida, o local é perfeito para algumas corridas agradáveis!
Texto originalTraduzido pelo Google
Resposta da hospedagem: Muito obrigado por se hospedar em nosso hotel. Agradecemos sinceramente por ter dedicado um tempo para compartilhar sua opinião, apesar da sua agenda apertada. Ficamos muito felizes em saber que você teve uma estadia confortável conosco. Sua avaliação positiva nos motiva a buscar um serviço ainda melhor no futuro. Esperamos recebê-lo novamente em breve.
Usuário anônimo
Triplo Superior Não Fumante
Hospedou-se em mai. 2026
Família
7 avaliação
8.5/10
Muito bom
Publicado em 20 jul. 2026
Had a wonderful stay at this hotel. Even though we have to take the tram from Kumamoto station and alight a few stops away, it is within walking distance to many shopping malls and restaurants and also near Sunroad Shinshigai and the Kumamoto Castle etc. Hotel allowed us to deposit our luggages upon arrival before check-in time. There is a coffee machine at hotel lobby which we could help ourselves to. Coin laundry and dryer room, ice machine and microwave was also conveniently located and available for use in hotel. There is cold water dispenser on every floor if I didn’t remember wrongly, which is useful as hotel doesn’t provide bottled water. The triple room we stayed in was pretty huge for Japan hotel standard. We had 3 big luggages and we could open them widely. TV is huge and we could cast videos from YouTube to watch. Room was overlooking the river. Overall a pleasant experience. Hope to be back soon!
Traduzir
6/7
Resposta da hospedagem: Thank you very much for staying with us at our hotel. We would also like to express our sincere gratitude for taking the time to share your feedback. We are delighted to hear that you enjoyed a comfortable stay with us. We will continue to use your feedback as motivation to further improve our services. We sincerely look forward to welcoming you back.
大姐
Semi Duplo Padrão Não Fumante
Hospedou-se em mar. 2026
Viajando com amigos
37 avaliação
8.0/10
Muito bom
Publicado em 27 abr. 2026
Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅
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Resposta da hospedagem: To Our Guests Thank you very much for staying with us. We would also like to express our sincere gratitude for taking the time to share your feedback. We are deeply grateful for your kind words regarding our hotel’s location. Thank you very much. As you pointed out, an overtime fee of 100 yen per 60 minutes will apply if you continue to park your vehicle after 11:00 AM on the day of checkout. We will continue to strive to improve our services so that we can satisfy even more guests in the future. We sincerely look forward to welcoming you again. Hotel MyStays Kumamoto Riverside
Usuário convidado
Quarto Familiar Japonês Twin Não Fumadores
Hospedou-se em fev. 2026
Viajando com amigos
21 avaliação
10/10
Excepcional
Publicado em 2 abr. 2026
The hotel location is great convenient to travel around and the tram stop just 6 min walk. Room size is good for triple sharing . Bed is comfortable. Room is clean and Comfy .
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Resposta da hospedagem: To Our Guests Thank you very much for staying with us. We would also like to express our sincere gratitude for taking the time to share your feedback. We are delighted to hear that you enjoyed a comfortable stay with us. Our hotel is located about a 3-minute walk from Kumamoto’s new downtown area, and there are numerous restaurants and shopping malls in the vicinity. We will continue to strive to improve our services and create a facility that provides even greater satisfaction to our guests. All of our staff sincerely look forward to welcoming you back. Hotel MyStays Kumamoto Riverside Front Desk
Vorachat
Semi Duplo Padrão Não Fumante
Hospedou-se em fev. 2026
Casal
19 avaliação
9.5/10
Incrível
Publicado em 29 mar. 2026
A very good chain hotel. I have been to this chain hotel for many time. Close to public transportation and shopping center
Traduzir
Resposta da hospedagem: Thank you very much for staying with us. We would also like to express our sincere gratitude for taking the time to share your feedback. We are delighted to hear that you enjoyed a comfortable stay with us. Our hotel is located about a 3-minute walk from Kumamoto’s new downtown area, and there are numerous restaurants and shopping malls in the vicinity. We will continue to strive to improve our services and create a facility that provides even greater satisfaction to our guests. All of our staff sincerely look forward to welcoming you back.
Usuário convidado
Triplo Superior Não Fumante
Hospedou-se em mai. 2026
Família
20 avaliação
10/10
Excepcional
Publicado em 16 jun. 2026
Very convenient and close to the main shopping area. Can even walk to the castle if needed but probably easier if driving as the castle grounds is already big and lots of stairs. Hotel has parking but cannot move the car once parked as it is first come first serve. Amenities and coffee is downstairs, minimal things are in the room. Quite environmentally conscious
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Resposta da hospedagem: Thank you very much for staying at our hotel. We would also like to express our sincere gratitude for taking the time to share your feedback. We are very pleased to receive your compliments regarding our location. We also offer an affiliated parking lot where you can enter and exit as many times as you like for the price of a single night’s stay. If you plan to come and go frequently, please ask at the front desk for directions to the affiliated parking lot. We will continue to strive to provide even better service to our guests. We sincerely look forward to welcoming you back.
Vinsmama
Quarto casal standard, para não fumantes
Hospedou-se em mai. 2026
Família
7 avaliação
10/10
Excepcional
Publicado em 10 ago. 2026
The location of the hotel is very convenient. There are many restaurants and shopping malls nearby.
Traduzir
Resposta da hospedagem: To Our Guests Thank you very much for staying at Hotel MyStays Kumamoto Riverside. We are delighted to hear that you were satisfied with our hotel’s location. Located just a 3-minute walk from the shopping arcade, our hotel serves as a convenient base for sightseeing. All of our staff are deeply touched by your perfect rating. We will take your kind words to heart and continue striving to provide an even more comfortable experience for our guests. Our entire staff sincerely looks forward to welcoming you back. Hotel MyStays Kumamoto Riverside, Front Desk
Usuário anônimo
Quarto Twin Padrão para Não Fumantes
Hospedou-se em abr. 2026
Família
5 avaliação
9.5/10
Incrível
Publicado em 5 jun. 2026
We had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening. The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient. The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay. Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.
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Resposta da hospedagem: Thank you very much for having us stay at our hotel. Thank you very much for appreciating our staff. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. Hotel Mystays Kumamto Riverside FRONT DESK
Cyy884
Quarto Twin Padrão para Não Fumantes
Hospedou-se em fev. 2026
Família
4 avaliação
8.0/10
Muito bom
Publicado em 1 abr. 2026
Clean and room is big
Traduzir
Resposta da hospedagem: Thank you very much for staying at Hotel Mystays Kumamoto Riverside. We would also like to thank you again for your valuable feedback. We will continue to strive to improve our services in order to create a facility that will satisfy our guests even more in the future. We look forward to welcoming you back to our hotel again.
Usuário convidado
Quarto Padrão - Fumantes(cama de casal)
Hospedou-se em abr. 2026
Família
8 avaliação
6.5/10
Publicado em 6 mai. 2026
Accidentally booked smoking instead of non smoking so had to put up with the smell for a couple of days, but that is all on me and not the hotel. Location is good and staff is friendly. Good value.
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Resposta da hospedagem: To Our Guests Thank you very much for staying at our hotel. We would also like to express our sincere gratitude for your kind feedback. We sincerely appreciate your understanding despite the inconvenience caused regarding your reservation for a smoking room. We were also very pleased to read your kind words regarding our location, staff service, and value for money. We will continue to strive to be a hotel where you can enjoy a comfortable stay, so please do stay with us again the next time you visit Kumamoto. All of our staff look forward to welcoming you. Hotel MyStays Kumamoto Riverside Front Desk
H HH Ü II I
Quarto Twin Padrão para Não Fumantes
Hospedou-se em set. 2025
Viajando com amigos
1 avaliação
10/10
Excepcional
Publicado em 2 dez. 2025
Very nice and cute city here, hotel room is clean and very quiet place and suitable for your stay. Connected to many places 8n walking distances.
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Resposta da hospedagem: Dear Guest, Thank you very much for staying at our hotel. We are also deeply grateful for sharing your feedback. We sincerely appreciate your kind words regarding our guest rooms and location. Thank you. Our hotel is within walking distance of the arcade district, bus terminal, and Kumamoto Castle. We will continue striving to meet your expectations. We sincerely look forward to welcoming you back. Hotel MyStays Kumamoto Riverside Front Desk
Usuário anônimo
Semi Duplo Padrão Não Fumante
Hospedou-se em mar. 2026
Casal
3 avaliação
10/10
Excepcional
Publicado em 18 abr. 2026
Best breakfast , variant food can choose. Fresh cook and delicious.🚗 Parking 1200 yen from 15-11. If you are late, parking nearby will be cheaper. Calculate yourself😀
Traduzir
Resposta da hospedagem: To Our Guests Thank you very much for staying with us at our hotel. We also sincerely appreciate your kind feedback. We were delighted to read that you enjoyed our breakfast, the variety of dishes, and the freshly prepared meals. Thank you also for your valuable feedback regarding the parking lot. Our hotel parking lot is designated for overnight parking only, and we offer a rate of 1,200 yen per night from 3:00 PM to 11:00 AM. Depending on the time of day, nearby coin-operated parking lots may be more affordable, so please feel free to ask our front desk staff if you have any questions. We will strive to improve our communication to provide clearer information in the future. All of our staff sincerely look forward to welcoming you back. Hotel MyStays Kumamoto Riverside Front Desk