Avaliações do Zhuorui Hotel (Kunming Changshui International Airport)
Zhuorui Hotel (Kunming Changshui International Airport)
Changshui Street Chubanqiao Community Residents' Committee No.4A6 Courtyard 3-6133 Affiliated No.2, Guandu District, Kunming, Yunnan, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Bom
652 avaliação
Avaliações verificadasAgradável e bem localizado4.5
Comodidades4.5
Atendimento4.6
Limpeza4.5
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Todas as avaliações(652)
Avaliações positivas(628)
Avaliações com fotos/vídeo(145)
Oferece translado de ida/volta(209)
Próximo ao aeroporto(79)
Preço adequado(62)
Ambiente elegante(53)
Fácil de se locomover(44)
Quartos grandes(36)
Equipe da recepção cordial(33)
Retornaria(21)
Avaliações negativas(24)
alexchen31
Quarto Simples com Cama Queen Size
Hospedou-se em nov 2024
Família
2 avaliação
Publicado em 3 dez 2024
REALLY BAD EXPERIENCE!
First day, arrived Airport waiting 30min keep update us wait for another 5min, 2min until driver arrived tell us will send you all to another hotel, we are shocked! Why not hotel customer service inform us early?
After I chat with hotel they say is full house, so arrange another hotel for us and same value hotel. Actually is really really bad, room so dark, cloth is torn, so sad! We stay here 4-5 hours then go Dali
Not responsible! So Bad!
After we found a lot bad review in social media🥲
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Resposta da propriedade: 尊敬的賓客您好：非常抱歉沒有帶給您一次滿意的入住體驗，酒店還有很多做的不到位的地方，我們也在加強對員工各方面的培訓，盡力做到更好，儘量讓到店的每位客人都能感受到家一般 的温暖，希望您下次還選擇卓睿酒店，給我們一次致歉的機會，我們盡力服務一定能給您帶來驚喜和感動，期待您的下次光臨！
Shih yuin
Quarto Familiar para Famílias
Hospedou-se em nov 2024
Família
12 avaliação
Publicado em 1 dez 2024
Not the same as the photo shown in the website. Looks very nice and new in the photo, but in actual is a very old hotel. Not near to the airport as well. Car ride also needed around 15mins. However, transport included which is a good point. Breakfast is also very poor. Not recommended afterall.
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Resposta da propriedade: 尊敬的賓客：您好，感謝您百忙之中給我們提出寶貴的意見，您提出的意見我們一定會及時整改。該酒店是去年裝修開業的，距離機場七公里，車程15分鐘左右。期待您的下次光臨，祝您生活愉快！
Ho Hong Lee
Quarto Familiar para Famílias
Hospedou-se em nov 2024
Viaje com amigos
3 avaliação
Muito bom
Publicado em 11 nov 2024
Hotel provide free airport transfer service. Very ideal choice as transit hotel. Value for money.
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Resposta da propriedade: 敬的賓客：您好！感謝您對卓睿酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀 杯不如您的口碑，我們會繼續努力，不會讓您失望的！歡迎您常來看看。祝您萬事如意！
ysys_
Quarto Simples com Cama Queen Size
Hospedou-se em nov 2024
Família
13 avaliação
Publicado em 25 nov 2024
Near to airport and have shuttle service to airport..quite old hotel but convenient
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Resposta da propriedade: 尊敬的客人，您好，感謝您入住卓睿酒店並給我們點評，酒店周圍商圈成熟，交通方便，離昆明長水機場僅10鐘左右車程，提供24小時免費接送機服務。再次感謝您對酒店各方面的肯定，我們會一如既往地堅持為客人提供最好的服務，爭取得到更多客人的認可。最後祝您旅途愉快，期待您的再次光臨！
MsYenY
Quarto Familiar para Famílias
Hospedou-se em ago 2024
Família
4 avaliação
Publicado em 26 out 2024
Airport pick up service is great! Kind receptionist and simple breakfast. Nice soft bed
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Resposta da propriedade: 尊敬的賓客：您好！感謝您的點評，有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊， 記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦， 感謝您對我們的喜愛，因為有您，我們是幸福的！期待您再次光臨！
ncy11
Quarto Simples com Cama Queen Size
Hospedou-se em set 2024
Casal
13 avaliação
Excepcional
Publicado em 14 set 2024
Good value for money , strategic location, and free airport pickup 24 hours
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Resposta da propriedade: 尊敬的賓客：您好！感謝您 5 分的點評哦！每個城市總會有讓人惦念的理由，每個季節 都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望 卓睿酒店 會是您回憶裏最 温馨最獨特的那個！期待您常回來 看看哦，祝您旅途愉快！
Affendi
Quarto Queen Boutique
Hospedou-se em jan 2025
Casal
7 avaliação
Incrível
Publicado em 14 jan 2025
Hotel is close to airport. The best thing is they provide free shuttle service to and from airport. Nothing to complain for its price and service. Room is clean and very helpful and friendly front desk. Overall, 8.5/10!
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Resposta da propriedade: 尊敬的客人，您好，感謝您入住卓睿酒店並給我們好評，酒店周圍商圈成熟，交通方便，離昆明長水機場僅10鐘左右車程，提供24小時免費接送機服務。再次感謝您對酒店各方面的肯定，我們會一如既往地堅持為客人提供最好的服務，爭取得到更多客人的認可。最後祝您旅途愉快，期待您的再次光臨！
Anis Auni
Quarto Simples com Cama Queen Size
Hospedou-se em jul 2024
Casal
2 avaliação
Excepcional
Publicado em 22 jul 2024
The hotel provides transportation for free to pick you up from hotel eventhough your flight is at wee hours. Our flight arrived at 2am and the driver picked us up together with other guests. The hotel also send us to the nearest subway station for free! So niceee. We dont know how to speak mandarin so we use wechat to communicate since it has auto translation
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Resposta da propriedade: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
siewlin
Quarto Simples com Cama Queen Size
Hospedou-se em jun 2024
Família
3 avaliação
Excepcional
Publicado em 29 jun 2024
It is convenient if you arrived midnight in Kunming . They arranged pickup services for us .
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Resposta da propriedade: 尊敬的客人，您好，感謝您入住卓睿酒店並給我們好評，酒店周圍商圈成熟，交通方便，離昆明長水機場僅10鐘左右車程，並且提供24小時免費接送機服務，免除您旅行的後顧之憂。再次感謝您對酒店各方面的肯定，我們會一如既往地堅持為客人提供最好的服務，爭取得到更多客人的認可。最後祝您旅途愉快，期待您的再次光臨！
AngieC2
Quarto Simples com Cama Queen Size
Hospedou-se em jun 2024
Sozinho(a)
11 avaliação
Muito bom
Publicado em 4 jun 2024
Provide free pickup and drop off at the airport even at 1am. It is a short ride from the airport to the hotel. Though I cannot speak Chinese, we communicated using WeChat with the translator giving clear instructions on the exact pickup location from the airport. The receptionist was helpful and courteous during check-in and checkout and was fast. The room is well equipped with ceramic cups and a kettle. The toilet needs more cleaning and ventilation as it has an odor. The bedsheet was clean. Nearby have many restaurants, convenience, and souvenir stores. The room is equipped with a large TV.
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Resposta da propriedade: 尊敬的賓客您好：感謝您的好評，酒店還有很多做的不到位的地方，我們也在加強對員工各方面的培訓，盡力做到更好，儘量讓到店的每位客人都能感受到家一般 的温暖，希望您下次還選擇卓睿酒店，我們一定盡力服務給您帶來驚喜和感動，期待您的下次光臨！
Usuário anônimo
Quarto queen deluxe
Hospedou-se em nov 2024
Casal
1 avaliação
Publicado em 1 dez 2024
You get what you pay for. It’s okay if you just stay one night for transit. Free airport pickup and drop off service which is a plus point. Other than that everything is just average.
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Resposta da propriedade: 敬的賓客您好：非常抱歉沒有帶給您一次滿意的入住體驗，酒店還有很多不足的地方，我們會盡力做到更好，儘量讓到店的每位客人都能感受到家一般 的温暖，希望您下次還選擇卓睿酒店，給我們一次致歉的機會，我們盡力服務一定能給您帶來驚喜和感動，期待您的下次光臨！
Ng
Quarto standard
Hospedou-se em nov 2024
Casal
3 avaliação
Publicado em 17 nov 2024
Good location for those who only stay for one night as the hotel is very near to the airport but far to the tourism place. Downstair there are a lot food stalls during day and night time. There is room to improve especially for cleaniness of the toilet .
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Resposta da propriedade: 尊敬的賓客，非常感謝您對我們酒店的點評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Usuário convidado
Quarto Boutique com 2 Camas
Hospedou-se em mai 2024
Casal
10 avaliação
Publicado em 28 mai 2024
Short stay for early morning flight. Room is clean . Free dropped off to the airport which is a selling point
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Resposta da propriedade: 尊敬的賓客您好：很遺憾沒有得到您的五星好評，酒店還有很多做的不到位的地方，我們也在加強對員工各方面的培訓，盡力做到更好，儘量讓到店的每位客人都能感受到家一般 的温暖，希望您下次還選擇卓睿酒店，我們一定盡力服務給您帶來驚喜和感動，期待您的下次光臨！
Will h..
Quarto Boutique com 2 Camas
Hospedou-se em mai 2024
Casal
36 avaliação
Publicado em 14 mai 2024
Did a shortlayover as we had a morning flight to catch. Check in took very long and the service lady at front desk didn't really seem happy.. also didn't offered the free airport transfer as advertised until we asked for it. When the free hotel transfer was arranged the driver seemed super super unfriendly and unhappy. Squeezed in with another 6 more person in a minivan and the driver was driving like initial D style on a dimly lit road.. pretty scary ride lols
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Resposta da propriedade: 尊敬的賓客您好：非常抱歉沒有帶給您一次滿意的入住體驗，酒店還有很多做的不到位的地方，我們會加強對員工的培訓，努力做到更好，我們會用心服務，讓到店的每位客人都能感受到家一般 的温暖，希望您下次還選擇卓睿酒店，給我們一次致歉的機會，我們盡力服務一定能給您帶來驚喜和感動，期待您的下次光臨！
Usuário convidado
Quarto Familiar para Famílias
Hospedou-se em nov 2024
Viaje com amigos
2 avaliação
Incrível
Publicado em 11 nov 2024
Super, front desk was very good corporation with us,Airport pickup and drop it’s really good experience (no hidden charges)
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Resposta da propriedade: 尊敬的賓客：您好！感謝您的點評，有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊， 記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦， 感謝您對我們的喜愛，因為有您，我們是幸福的！期待您再次光臨！
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