Avaliações do Pullman Zhouzhuang
Pullman Zhouzhuang
No. 88 Quanwang Road, Kunshan, Jiangsu, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Muito bom
1305 avaliação
Avaliações verificadasAgradável e bem localizado4.7
Comodidades4.5
Atendimento4.6
Limpeza4.6
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Todas as avaliações(1305)
Avaliações positivas(1257)
Avaliações com fotos/vídeo(440)
Ambiente elegante(297)
Ótimo para crianças(85)
Equipe da recepção cordial(78)
Piscina excelente(65)
Vista para o lago isolado(62)
Comida excelente(60)
Tem área de recreação para crianças(31)
Avaliações negativas(48)
Amsterdam Rainy
Quarto Deluxe com Vista para o Lago e Cama Queen Size
Hospedou-se em set 2024
Negócios
11 avaliação
Ótimo
Publicado em 8 out 2024
Hotel location is excellent, and the rooms are very comfortable. The lake also creates a relaxing atmosphere.
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Resposta da propriedade: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management Team |Pullman Zhouzhuang
Abichandani
Superior Garden-view Queen Room
Hospedou-se em out 2024
Viaje com amigos
18 avaliação
Excepcional
Publicado em 13 nov 2024
Very nice hotel. Enjoyed the stay there. Would recommend if you visiting water town
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Resposta da propriedade: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management Team |Pullman Zhouzhuang
Murat hi from Langkawi
Superior Garden-view Twin Room
Hospedou-se em ago 2024
Família
35 avaliação
Excepcional
Publicado em 26 ago 2024
We stayed with family one night. Staff is very friendly, room is clean, location is good.
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6/7
Resposta da propriedade: Dear Guest，We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Heartists and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Management Team
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YuenKen
Quarto Deluxe com Vista para o Lago e Cama Queen Size
Hospedou-se em jan 2025
Sozinho(a)
1 avaliação
Ótimo
Publicado em 11 jan 2025
I was met by two wonderful receptionist. Carol and Nancy.. they were well trained and Carol was so kind to arrange my dinner booking. Car was arranged with a nice driver..will for sure visit and stay in tge same hotel..
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Resposta da propriedade: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Genaral Manager |Pullman Zhouzhuang
Daryl
Quarto Deluxe com Vista para o Lago e Cama Queen Size
Hospedou-se em dez 2024
Família
10 avaliação
Incrível
Publicado em 3 jan 2025
Great all round stay as expected of a brand name hotel. The hotel has its own compound and restaurants which are great. Rooms are spacious and clean, breakfast was fantastic with lots to choose from. They have some facilities which are closed. Very near Zhouzhuang Water town entrance. Around 7mins via Didi.
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Resposta da propriedade: Dear Guest,We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Heartists and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Genager Manager |Pullman Zhouzhuang
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itz
Superior Garden-view Twin Room
Hospedou-se em dez 2023
Viaje com amigos
2 avaliação
Excepcional
Publicado em 12 dez 2023
Love the layout of the room! It's extra large! Staff is helpful. Very nice hotel. Highly recommended!
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Resposta da propriedade: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Management Team |Pullman Zhouzhuang
Michel
King Deluxe One Bedroom Suite
Hospedou-se em jun 2023
Viaje com amigos
17 avaliação
Excepcional
Publicado em 30 jun 2023
A very nice comfortable hotel, located in a park setting, conveniently located near the beautiful old “water town” of Zhouzhuang. A great place to relax and chill out away from the hustle and bustle of Suzhou and Shanghai. Restaurants for breakfast, lunch and dinner are good.
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Resposta da propriedade: Dear Guest，,We very much appreciate your comments regarding your stay at the Pullman Zhouzhuang.I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all Pullman Heartists and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Management Team |Pullman Zhouzhuang
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Usuário convidado
Superior Garden-view Queen Room
Hospedou-se em abr 2023
Família
6 avaliação
Excepcional
Publicado em 13 jul 2023
Very good experience to have me in the hotel
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Resposta da propriedade: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Managment Team |Pullman Zhouzhuang
Xinjingzhishui
Superior Garden-view Twin Room
Hospedou-se em fev 2025
Outros
51 avaliação
Ótimo
Publicado em 28 fev 2025
房間衞生尚可，床品無異味且幹松，設施設備夠用。服務人員服務熱情，特別是門僮衹要有車道來均前去為客人開門這一點非常棒！早餐品種不是很豐富中西合璧，還有早餐服務人員服務不夠熱情，我們燙的菜好了也沒有告訴我們有點無語😓。由於離開時有些匆忙忘記了些物品遺留在房間，通過與前台服務人員電話溝通，她們先確定遺留物品還放在房間內然後採用快遞方式從我們郵寄到家非常感謝！有個小建議衹是洗澡間要是當個小衣架或者是其它可以放衣服那就更完美了。衹要來周莊古鎮旅遊必選它！酒店周邊美食不是很多大多數餐館均處於古鎮內外。
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Resposta da propriedade: 尊敬的客人，感謝您分享入住水月周莊鉑爾曼的經歷，對我們的工作給予反饋。對於本次入住體驗沒能達到您的期待，請允許我對您表達誠摯的歉意。酒店管理團隊非常重視您的意見，敬請放心，我們會認真跟進您所反映的問題，帶給所有賓客更好的入住體驗。我們也衷心的希望在不遠的將來有機會為您提供更好的服務。祝好， 酒店管理團隊 | 水月周莊鉑爾曼酒店
mishall
Deluxe Lake-view Twin Room
Hospedou-se em fev 2025
Família
5 avaliação
Publicado em 2 fev 2025
真的沒住過這麼差的鉑爾曼，為了放煙花，訂了一晚上，到的時候已經快12點了，進房間就一股臭味，因為太累了，就打開陽台門散散，忍了，睡覺時候發現靠墊上還有血漬。。。還好是靠墊，也忍了，床邊還有上一家客人留下的易拉罐蓋。。。。洗澡蓮蓬頭也會掉下來的，也算了，晚上睡覺一股沒換床單的味道，感覺自己住了快捷酒店。。。。好不容易熬到早上，早餐明明到11點結束，這個很好，可是為啥昨天入住時候前台和我説10點，害我沒睡懶覺，另外我早飯吃了一半，留了個保温杯去倒咖啡，回來服務員直接幫我枱子整理了給別人坐了，真的很無語😑這家服務員真的好培訓培訓了。。。唯一滿意的是湖景房真的看煙花完美！
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Resposta da propriedade: 尊敬的客人，感謝與我們分享您入住經歷，對於本次入住體驗未能達到您的期待，向您表達誠摯的歉意。您的反饋意見對我們非常重要，我們一定會採取提升措施以滿足賓客的需求。我們衷心希望在不遠的將來為您提供更好的服務。祝好，總經理 | 水月周莊鉑爾曼酒店
Usuário convidado
Quarto Deluxe com Vista para o Lago e Cama Queen Size
Hospedou-se em jan 2025
Outros
18 avaliação
Excepcional
Publicado em 2 fev 2025
春節和家人一起來泡酒店，地方大適合度假，湖景房視野開闊。迎財神的時候在陽台就能看到燦爛煙花，很過癮。酒店中餐廳性價比高，用餐方便。服務整體不錯，前台能解決問題，服務意識強。客房阿姨很親切，打掃乾淨贊一下。
唯一小遺憾春節人多，早餐有點服務跟不上，但瑕不掩瑜，總體還是值得推薦的。
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Resposta da propriedade: 尊敬的賓客：非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。 祝好，總經理 | 水月周莊鉑爾曼酒店
Usuário convidado
Quarto superior
Hospedou-se em jan 2025
Família
16 avaliação
Publicado em 3 fev 2025
帶狗出遊，衝著寵物友好訂的。我一般對寵物友好酒店都比較包容，能接待攜寵人羣是應該被鼓勵的。
但這個酒店落差實在太大，首先，衞生一言難盡，萌寵房內有蜘蛛網，床單有污漬，庭院的貓砂盆中有貓屎沒清理。
給我家人訂了湖景房，被安排在1層，露台擺放了一排很高的植物，遮擋住了湖景景觀，也影響了採光，再加之房間內燈光昏暗，即使所有燈都打開，房間內也黑漆漆的，給人一種破敗感。
服務方面還可以，提出的需求基本上有求必應。小朋友不小心打碎了玻璃瓶，工作人員也很耐心細緻的清理。
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Resposta da propriedade: 尊敬的客人，感謝與我們分享您入住經歷，對於本次入住體驗未能達到您的期待，向您表達誠摯的歉意。您的反饋意見對我們非常重要，我們一定會採取提升措施以滿足賓客的需求。下次入住前請致電酒店，我們將為您安排高層湖景客房或者升級房型。我們衷心希望在不遠的將來為您提供更好的服務。祝好，總經理 | 水月周莊鉑爾曼酒店
bluestar29
Deluxe Lake-view Twin Room
Hospedou-se em fev 2025
Família
8 avaliação
Incrível
Publicado em 2 fev 2025
一進酒店就感覺到熱情周到的服務，還給我們升級到最高層，前台接待非常細心的告知酒店情況，酒店還有寫新年祝福的活動，貼心。唯一遺憾的是酒店衞生間佈置不合理，稍微有點動靜就會影響到家人休息。
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Resposta da propriedade: 尊敬的客人，我們十分感激您對水月周莊鉑爾曼酒店入住體驗進行的評論！很高興得知您在酒店度過了愉快的時光，我會將您的評論與我們所有水月周莊鉑爾曼大使們一起分享，相信您的認可將會成為我們不斷進步，繼續提高服務品質的力量。酒店房間面積均在45平米以上，房間寬敞，擁有獨立陽台，坐擁美麗天鵝湖與園林景色；對於親子旅遊的客人，酒店也特別設定了不同主題的小童房及遊樂場，期待您的再次光臨。祝好，總經理 | 水月周莊鉑爾曼酒店
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Usuário convidado
Superior Garden-view Queen Room
Hospedou-se em fev 2025
Família
10 avaliação
Excepcional
Publicado em 2 fev 2025
酒店好評！免費升房了，小朋友早飯也不另收費，環境很好，人少景美，最主要晚上可以放煙花很開心，為此次周莊行添色不少，早餐的品種很多，咖啡很好喝！
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Resposta da propriedade: 尊敬的客人， 十分感激您對水月周莊鉑爾曼酒店入住體驗的滿分好評！ 很榮幸能為您的出行帶來美好時光，您的讚賞給予我們很大的鼓舞，更是我們進步的動力。我們會繼續保持熱忱，持續不斷的為客人提供高品質服務，熱切的期待您的再次光臨。 祝生活愉快，總經理 | 水月周莊鉑爾曼酒店
Melissa🌟Li
Superior Garden-view Queen Room
Hospedou-se em dez 2024
Negócios
14 avaliação
Excepcional
Publicado em 8 dez 2024
酒店是周莊排名第一的酒店，地理位置在周莊古鎮旁邊4公里，交通便利。園區很大，特別適合休閑度假，酒店房間的景觀也非常高，前台Catherine特別好，還免費升級了湖景房間，服務熱情❤️強烈推薦的一家店。
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Resposta da propriedade: 尊敬的客人，感謝您選擇入住水月周莊鉑爾曼酒店，將您的休憩時光託付給了我們酒店。您的每一句稱讚，如同春日裏的暖陽，温暖了我們團隊每一個人的心。“投我以木桃，報之以瓊瑤”，我們會一如既往的用心服務，期待在未來的日子裏，再次為您打造温馨舒適的港灣。祝好， 總經理 | 水月周莊鉑爾曼酒店
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