Jl. Terusan Timor Raya, Klp. Lima, Kec. Klp. Lima, Kota Kupang, Nusa Tenggara, Kupang, East Nusa Tenggara, 85228, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
60 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.1
Limpeza4.4
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Todas as avaliações(60)
Avaliações positivas(55)
Avaliações com fotos/vídeo(12)
Estadia excelente!(9)
Proprietário cordial(7)
Bela vista para o mar(5)
Avaliações negativas(1)
Usuário convidado
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em ago 2024
Negócios
2 avaliação
3.2/5
Publicado em 4 ago 2024
O quarto tem instalações razoáveis e é de um tamanho decente. Mas o ar condicionado não funciona depois que você retira o cartão-chave, o que o torna extremamente úmido e quente. Todas as roupas de cama têm algum tipo de mancha e, após a substituição de um novo conjunto, eles trocam outro conjunto sujo no dia seguinte. Mas a equipe é adorável.
Texto originalTraduzido pelo Google
Resposta da propriedade: Caro senhor ou senhora, Saudações calorosas do Swiss-Belcourt Kupang! Obrigado por escolher o Swiss-Belcourt Kupang como sua opção de acomodação e obrigado também por reservar um tempo para nos dar um feedback. Lamentamos sinceramente qualquer inconveniente que você teve durante sua estadia conosco. Em relação à sua chave, o ar condicionado não funcionará quando você remover o cartão-chave do chaveiro, pois o cartão-chave é usado para acessar a eletricidade no quarto. Recomendo que você solicite duas chaves, uma para acesso à eletricidade e a outra para acesso à porta. No entanto, aceitamos seus comentários e discutimos com a equipe relevante para tomar as medidas adequadas e evitar que uma situação semelhante ocorra no futuro. Muito obrigado e mantenha-se saudável sempre, Atenciosamente, Swiss-Belcourt Kupang
Maxim Redkin
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em set 2024
Casal
23 avaliação
3.7/5
Publicado em 19 set 2024
O quarto é pouco mobiliado, não há geladeira, por exemplo. Quase todos os encanamentos precisam ser substituídos. A roupa de cama é limpa, o colchão e os travesseiros são confortáveis
Texto originalTraduzido pelo Google
Resposta da propriedade: Caro Sr. Maxim,Obrigado por escolher o Swiss-Belcourt Kupang e fornecer seu feedback. Isso significa muito para nós, e nós realmente apreciamos isso. Lamentamos sinceramente por qualquer inconveniente que você teve durante sua estadia conosco. Compartilhamos seu feedback com a gerência para ser avaliado, e garantiremos que um problema semelhante não ocorra em sua próxima visita ao Swiss-Belcourt Kupang.Mais uma vez, muito obrigado e mantenha-se saudável sempre,Atenciosamente,Swiss-Belcourt Kupang
Gladiator007
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em out 2024
Negócios
11 avaliação
3.5/5
Publicado em 29 out 2024
Everything was fine except their service... Check in very late... Must wait long time also saw a lot of other people also getting angry because late check in and service issues... Mainly in the reception
Traduzir
6/20
Resposta da propriedade: Dear Guest, Warm Greetings From Swiss-Belcourt Kupang We really appreciate the review you have given to Swiss-Belcourt Kupang. We always try to improve services for the convenience of guests and we hope that you will have the best experience while staying with us at Swiss-Belcourt Kupang. related to your constraint during your stay in Kupang, We really apologize for the late check in, as well as our less than optimal service, we will fix it,We are happy to welcome you back to Swiss-Belcourt KupangThank YouBest RegardsSwiss-Belcourt Kupang
Usuário convidado
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em out 2024
Sozinho(a)
3 avaliação
4.7/5
Incrível
Publicado em 13 nov 2024
First impression of the hotel - IG fanatics would love this hotel because of the decoration. It's decorated with various styles of chairs everywhere, fun and colorful, creating a happy atmosphere.
Love the stay here though it's just a one night stay before the flight to Bali. Check-in and check-out very smooth. Very friendly and efficient front desk staffs. Since I arrived before noon, hotel gave me an early check-in, also quickly react to a little problem in my room. They can help you to order Grab car in case you don't have the app.
Hotel is not that far from the Kupang airport. Lots of good restaurants, convenient stores and beach within walking distance. It's definitely worth to pay a little bit more for a seaview room - the seaview and sunset is stunning!!! Even the elevator is made with glass so you can enjoy the seaview while going up and down.
Breakfast is buffet and mainly Indonesian style, taste is fine. Shower water pressure is good. The only flaw I can find is restaurant service was pretty slow and not that attentive. I was the only guest at the restaurant during dinner, maybe they were busy with the takeaway/ room service, so been waiting for a long time for food. Luckily, taste of the chicken was delicious.
It's a shame the hotel doesn't have swimming pool so you can only go to the beach right in front of the hotel. Anyway, I will surely book Swiss Belcourt Kupang again and highly recommend to all travellers visiting Kupang.
Traduzir
6/8
Resposta da propriedade: Dear Guest, Warm Greetings from Swiss-Belcourt Kupang. We really appreciate the review you gave to Swiss-Belcourt Kupang. We always try to improve our services for the comfort of our guests and we hope you get the best experience while staying with us at Swiss-Belcourt Kupang. Regarding your problems during your stay in Kupang, We apologize profusely for the delay in service at our restaurant, as well as our less than optimal service, we will improve it. We are happy to welcome you back to Swiss-Belcourt Kupang. Thank you Best Regards Swiss - Belcourt Kupang
Michael Oliver Huff
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em set 2024
Viaje com amigos
24 avaliação
5.0/5
Excepcional
Publicado em 18 out 2024
Great location and the staff was very good !
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Resposta da propriedade: Dear Guest, Warmest Greetings from Swiss-Belcourt Kupang! First and foremost, we would like to say thank you very much for selecting Swiss-Belcourt Kupang as your accommodation option during your visit to Kupang. Thank you also for taking the time to leave us a feedback. Your feedback is highly valuable and we sincerely appreciate it. We are happy to know that you enjoyed your stay with us and we hope that your positive experience with us will lead to another visit in the future. Thank you once again and stay healthy always. Best regards Swiss-Belcourt Kupang
Usuário anônimo
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em jun 2023
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 9 jun 2023
all goods until the shower problem, need a long time just to take a bath. besides everything good
Traduzir
Resposta da propriedade: Dear Valued GuestWarm Greetings From Swiss-Belcourt KupangThank you for choosing Swiss-Belcourt Kupang as your accomodation during your stay in Kupang. Thank you also for taking time to leave a review. We apologize for the unpleasant experience. Your review is a benchmark to improve our service quality. To avoid similar problem in the future, please inform us of your room number so that our team can check on it. Thank you again and we look forward to seeing you again.Thank youBest Regards Swiss-Belcourt Kupang
Usuário convidado
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em jul 2023
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 13 jul 2023
Everything is excellent, especially the chairs and the decoration, so unique
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Resposta da propriedade: Dear Valued GuestWarm Greetings From Swiss-Belcourt KupangThank you for choosing Swiss-Belcourt Kupang for your accomodation during your stay in Kupang. We highly appreciated your review. We really happy to know that you enjoyed the hotel and facilities. We hope that your stay was memorable and the experience you had, may lead you to visit Swiss-Belcourt Kupang againOnce again, thank you and we will await for your next visitBest RegardsSwiss-Belcourt Kupang
Clifford Gordon
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em mar 2023
Casal
20 avaliação
5.0/5
Excepcional
Publicado em 25 mar 2023
Everything was very good. The AC was a bit weak. It took 8 hours to really cool down even with the bathroom door closed. Everyone was super friendly and helpful. We paid for the cheapest room and still got an excellent condition king size bed! The breakfast buffet was very good. I used the massage chair every day (4 days). The view of the sea and sky was spectacular!
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Resposta da propriedade: Dear Mr. Clifford Warmest Greetings from Swiss-Belcourt KupangFirst of all, we would like to thank you for choosing Swiss-Belcourt Kupang as your place of stay during your stay in Kupang. And thank you also for the positive review you have given us. We really appreciate it. We apologize for any issues with the air conditioning and we will double check with our team. Thank you and we look forward to your next visitBest regardsSwiss-Belcourt Kupang
egagung
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em jul 2024
Negócios
23 avaliação
5.0/5
Excepcional
Publicado em 23 jul 2024
Good enough
Traduzir
Resposta da propriedade: Dear Mr Egagung,Warmest Greetings from Swiss-Belcourt Kupang!First and foremost, we would like to say thank you very much for selecting Swiss-Belcourt Kupang as your accommodation option during your visit to Kupang. Thank you also for taking the time to leave us a feedback. Your feedback is highly valuable and we sincerely appreciate it. We are happy to know that you enjoyed your stay with us and we hope that your positive experience with us will lead to another visit in the future.Thank you once again and stay healthy always.Best regardsSwiss-Belcourt Kupang
Pei Lin
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em dez 2023
Sozinho(a)
3 avaliação
4.2/5
Muito bom
Publicado em 23 jan 2024
Not bad
Traduzir
Resposta da propriedade: Dear Mr. or Mrs. Pei Li, Warmest greetings from Swiss-Belcourt Kupang! First and foremost, we would like to say thank you very much for selecting Swiss-Belcourt Kupang as your accommodation during your visit to Kupang. We also thank you for taking the time to leave us a positive review. We are delighted that your stay was pleasant and hopefully memorable, and we wish that Swiss-Belcourt Kupang would be your favorite place and be the best option of stay during your next visit to Kupang, and we would be greatly welcoming you again to stay with us on your future trip. Thank you once again, and please extend our greetings to the family. Best regard, Swiss-Belcourt Kupang
Resposta da propriedade: Dear Mr. Ezrali, Warm greetings from Swiss-Belcourt Kupang! First of all, we would like to thank you for choosing Swiss-Belcourt Kupang as your accommodation. Thank you also for taking the time to provide reviews and suggestions, we will use this review to be even better in the future, we hope that this good experience can make you come back to stay with us on your next visit. Once again, thank you very much and we are waiting for your next visit. Warm regards, Swiss-Belcourt Kupang.
Aria
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em nov 2024
Viaje com amigos
8 avaliação
5.0/5
Excepcional
Publicado em 22 nov 2024
Mantapp bangettt
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Resposta da propriedade: Dear Mr. Aris, Terima kasih telah memilih Swiss-Belcourt Kupang sebagai pilihan akomodasi selama berkunjung ke Kota Kupang, Terima kasih juga telah meluangkan waktu untuk memberikan ulasan yang Positif, ulasan Anda sangat berarti dan kami sangat menghargainya, kami berharap masa inap anda menyenangkan dan berkesan. Sekali lagi terima kasih banyak dan sehat selalu, Salam hangat. Swiss-Belcourt Kupang.
Resposta da propriedade: Dear Mr. sakamosan,Warmest Greetings from Swiss-Belcourt Kupang! First and foremost, we would like to say thank you very much for selecting Swiss-Belcourt Kupang as your accommodation option during your visit to Kupang. Thank you also for taking the time to leave us a feedback. Your feedback is highly valuable and we sincerely appreciate it. We are happy to know that you enjoyed your stay with us and we hope that your positive experience with us will lead to another visit in the future. Thank you once again and stay healthy always. Best regards Swiss-Belcourt Kupang
Gradiana Surya Putri
Quarto Deluxe com Vista Cidade(Cama king size)
Hospedou-se em mar 2024
Casal
2 avaliação
4.0/5
Muito bom
Publicado em 19 mar 2024
Sangat baik
Traduzir
Resposta da propriedade: Dear Ibu Gradiana Salam hangat dari Swiss-Belcourt Kupang! Pertama-tama dan terpenting kami ingin mengucapkan terima kasih banyak telah memilih Swiss-Belcourt Kupang sebagai pilihan akomodasi anda selama berkunjung ke Kupang. Kami juga berterima kasih telah meluangkan waktu untuk memberi kami ulasan yang positif. Kami senang bahwa pengalaman menginap anda menyenangkan dan semoga berkesan, dan kami berharap Swiss-Belcourt Kupang dapat menjadi tempat favorit anda dan menjadi pilihan menginap terbaik pada kunjungan anda berikutnya, dan kami akan sangat menyambut anda kembali pada kunjungan selanjutnya. Terima kasih sekali lagi, dan tetap sehat selalu. Hormat kami, Swiss-Belcourt Kupang
Jefry
Quarto Deluxe com Vista Mar(Cama king size)
Hospedou-se em mar 2024
Negócios
113 avaliação
2.5/5
Publicado em 1 abr 2024
AC kamar panas, sampai harus pindah kamar.. air kamar mandi panas banget gak ada dinginnya… pelayanan reception plinplan, awalnya bilang grabfood bisa dintarkan ke kamar kemudian bilang gak bisa
Traduzir
Resposta da propriedade: Dear Bapak Jefry,Salam hangat dari Swiss-Belcourt Kupang,Kami ingin mengucapkan terimakasih banyak telah memilih Swiss-Belcourt Kupang sebagai akomodasi menginap anda. Kami juga meminta maaf atas ketidaknyamanan selama menginap di Swiss-Belcourt Kupang. Terkait ulasan anda telah kami teruskan ke manajemen dan juga tim terkait untuk dilakukan review dan pengecekan serta perbaikan. Kami juga telah berkoordinasi dengan tim terkait agar kejadian serupa tidak terulang kembali. Kritik, Saran, dan masukan dari anda sangat berharga bagi kami untuk tetap menjaga kualitas pelayanan di Swiss-Belcourt Kupang. Sekali lagi terimakasih dan sehat selalu,Salam hangat,Swiss-Belcourt Kupang