Avaliações do Mitsui Garden Hotel Kyoto Station

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and taking the time to provide us valuable feedback for your stay.We are very pleased to hear your compliments about the cleanliness of our rooms and the service of our staff.The guest lounge on the basement floor is open and available from 12:00 noon.Unfortunately we do not have a large bathroom, but thank you for your valuable feedback.Let me stress once again, we greatly appreciated you taking the time to write about your experience with us and we hope that you will provide us with an opportunity to be able to welcome you back to Mitsui Garden Hotel Kyoto Station in future.Front Office Manager

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment. Please allow us to write back in English.It is our great pleasure to know that you enjoyed our convenient location in the center of Kyoto City. Our hotel is located near Kyoto Station, which is known as the entrance of Kyoto. If you come from an airport or other place in Japan, you can reach our hotel without getting lost. Moreover, you can easily visit various sightseeing spots with using buses and trains.Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Front Office Manager

Resposta da propriedade: Thank you for having stayed at Mitsui Garden Hotel Kyoto Station. We are really happy to hear that you were satisfied with our staff and our hotel rooms.We always make sure our guests have a pleasant and comfortable stay by providing our best hospitality. We are also glad that you are pleased with the room atmosphere. Our hotel room might be a little compact, but we hope you can enjoy the atmosphere of the tea ceremony room, which is the concept of our hotel. We hope you enjoyed the Japanese traditional style mix with a modern touch.We really appreciate your feedback. We hope to see you again at our hotel on your next visit.Front Office Manager

Resposta da propriedade: Thank you for staying at Mitsui Garden Hotel Kyoto Station. We apreciate your wonderfull comment.We are very pleased to hear that you were satisfied with our location.As you mentioned, our hotel location are verry convenience next to the Kyoto Station. You can enjoy sightseing, cullynary and shopping just few minutes walk from hotel. You can also easily find bus, train, subway to go around Kyoto or any other places.We hope your stay was memorable. We look forward to welcoming you to Mitsui Garden Hotel Kyoto Station again when you visit Kyoto. Mitsui Garden Hotel Kyoto Station.Front Office Manager

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment.It is our great pleasure to know that you enjoyed our convenient location in the center of Kyoto City. Our hotel is located near Kyoto Station, which is known as the entrance of Kyoto. If you come from an airport or other place in Japan, you can reach our hotel without getting lost. Moreover, you can easily visit various sightseeing spots with using buses and trains.It is unfortunate that it seems that we could not meet your expectations about hot bath this time.There are some public baths around Kyoto Station. If you want, we are happy to show you the place. However, rooms are equipped with a unit bath and have a bathtub.We hope your experience in Kyoto station has been memorable and would like to come back in the near future.Front Office Manager

Resposta da propriedade: Thank you for choosing to stay at Mitsui Garden Hotel Kyoto Station and for sharing other reviewers in detail. The guest lounge is exclusively available for both our guests and those who use our luggage service to use as they please. Coffee, tea, fruit juice and sweets can all be enjoyed here completely for free.We are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.We are really happy to hear that you enjoyed all the parts of our hotel.We are looking forward to seeing you in Kyoto again.Front desk manager

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and taking the time to share your valuable comment with us. It is our great pleasure to know that you enjoyed our convenient location in the center of Kyoto City. Our hotel is located near Kyoto Station, which is known as the entrance of Kyoto. If you come from an airport or other place in Japan, you can reach our hotel without getting lost. Moreover, you can easily visit various sightseeing spots with using buses and trains.We hope we can create something you would be satisfied with by the time of your next visit. We hope we can welcome you back again in the near future.Front Office Manager

Resposta da propriedade: Thank you very much for choosing Mitsui Garden Hotel Kyoto station for your recent stay in Kyoto and for your detailed comment on our hotel.We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about location, room and our guest lounge. We share your comments among all staff.It is very central to everything and easy to access famous tourist spots so that its location is convenient for not only business but also sightseeing.The guest lounge is exclusively available for both our guests and those who use our luggage service to use as they please. Coffee, tea, fruit juice and sweets can all be enjoyed here completely free of charge.Thank you again for taking your time to leave a kind comment. It is always wonderful to find out our guests had a great time in Kyoto station. We look forward to welcoming you back in the near future.Front Office Manager

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Station and taking the time to share your valuable comment with us. It is our great pleasure to know that you enjoyed our convenient location. Our hotel is located near Kyoto Station, which is known as the entrance of Kyoto. If you come from an airport or other place in Japan, you can reach our hotel without getting lost. Moreover, you can easily visit various sightseeing spots with using buses and trains.However, we are regret to read that you feel a littl bit cramped. We are fortunately located in central of Kyoto and it is densely populated city so we designed most of our room a bit compact but for function and convenience.However, our hotel has 3 types of rooms. You can also check the room size on our home page. We would appreciate it if you could consider using the other room type next time you stay with us.Thank you for taking your time to leave a wonderful comment. We look forward to welcoming you back in the near future.Front Office Manager

Resposta da propriedade: Thank you for having stayed at Mitsui Garden Hotel Kyoto Station. Despite receiving full marks in all other aspects of our service, we deeply apologize for the disappointment and inconvenience caused by the incident with the delivery of your baggage.We have already informed you directly via email, but upon confirming the facts, our hotel is entirely responsible for the incident. We deeply apologize for the inconvenience caused. As usual the hotel should have covered the transportation cost from the hotel, where you stayed, to the hotel where the luggage was mistakenly delivered to. We were grateful for your generous words.We will make sure to confirm the hotel name properly and double-check the reservation to avoid misunderstanding. Once again, we sincerely apologize for the inconvenience caused and assure you that we will provide the best service when we have the pleasure of welcoming you again in the future. Front Office Manager

Resposta da propriedade: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto station and taking your time to write a wonderful comment. We are glad to hear that you have enjoyed sightseeing a lot. As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus, train and subway. Nearest stations is just 3 minutes walking from our hotel. We are very pleased with that you have enjoyed staying with us and were satisfied with the room you have stayed.Thank you again for taking your time to leave a kind comment. It is always wonderful to find out our guests had a great time in Kyoto station. We look forward to welcoming you back in the near future.Front Office Manager

Resposta da propriedade: Thank you for staying at Mitsui Garden Hotel Kyoto Station.We are very pleased to hear that you are satisfied with the location and comfort of our hotel.Our hotel is located just a 3-minute walk from Kyoto Station and has been very well received by our guests.We will continue to strive to provide services that are always from the viewpoint of our guests and make their stay more comfortable.We look forward to welcoming you to Mitsui Garden Hotel Kyoto Station again when you visit Kyoto.Mitsui Garden Hotel Kyoto StationFront Office Manager

Resposta da propriedade: Thank you for having stayed at Mitsui Garden Hotel Kyoto Station for your recent visit in Kyoto. We appreciate your fabulous comment on our hotel.Especially about our staff survice and its location, we are pleased to know that you have had a comfortable stay here.About our survice, we are very pleased to hear your compliments on our staff`s services. We are always ready to make sure our guests stay comfortably by providing the high quality of hospitality. We continue to strive to improve our service and skill for our guest to stay comfortable. Your compliment encourage us to pursue the hight level hospitality.Also about the location, as you are aware, our hotel is at an ideal location for visiting any tourist attraction, with easy access to public transportation such as city buses, trains, and subways. Kyoto Station also has a huge tourist information center, so you can quickly find your way to your destination.Thank you for your lovely comment.We hope your experience in Kyoto station has been memorable, and hope you will visit us again when you come back to Kyoto station.Front Office Manager

Resposta da propriedade: Thank you for having stayed at Mitsui Garden Hotel Kyoto Station for your recent visit in Kyoto. We appreciate your fabulous comment on our hotel.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Front Office Manager