Avaliações do Ranzan

Overall a pleasant stay at Ranzan Hotel. The hotel was clean throughout and the location is excellent if you want somewhere peaceful and relaxing in Arashiyama. The front desk staff were especially helpful and friendly. They accommodated a room change quickly and without any issues, which was appreciated. The hotel itself does feel a bit outdated in terms of decor and interiors, so don’t expect a modern luxury feel. One strange downside was that classical music was being played in the hallway outside the rooms until around 11pm, which felt unnecessary when guests are trying to sleep. After calling reception they turned it off immediately, so credit to the staff for handling it well. One thing missing was a coffee shop or bar inside the hotel. For a hotel in such a calm setting, that would have added a lot to the experience. Overall, a good and comfortable stay mainly thanks to the cleanliness, peaceful location, and very helpful staff.

This hotel’s location is truly ideal for exploring the area. While the facilities have a nostalgic, slightly dated feel, they are exceptionally clean and well-kept. The hotel does a wonderful job of preserving its traditional cultural atmosphere. A standout was the Japanese breakfast—it was not only delicious but also served with a strong sense of ritual, making each morning feel special and authentic. The most memorable feature, however, was the private garden. During this season, it was exceptionally serene and beautiful, like a living painting that invites you to immerse yourself in its peace. I highly recommend staying here for a unique and culturally rich experience.

Great location for easy tourist traps. Very crowded of tourist from all parts of the world. Very scenic area, very close to the bamboo forest. Cafe Takahashi around the corner would be my go to place to have good food.

Very clam place, the location is very close to the bamboo forest, good breakfast

Hotel is in exciting location for living and walking around. Fabulous river. Cozy hotel. A little bit retro but stylish. Friendly staff. Very quiet and cleam room. Everyday cleaning was excellent. Interesting Japanese breakfast. Tasty strong coffee. Matres and pillow were too hard for me.

Good for family. Clean and comfortable

The staff are absolutely fantastic—super helpful and incredibly friendly! And the food? Simply mouthwatering!

Very small rooms and bathroom. Beautiful location and very nice staff.

The location is good, but the whole facility is out of date. We booked Tatami room with over 2400hkd(without breakfast and dinner), and the hotel doesn't provide drinking water, you need to buy them from vending machine..... The onsen is old and small, inside but strangely you can see dead insects floating in the water......meanwhile you can pay very little money for nice public Onsen close to the Bridge. Checking in hour is 3pm but checking out is 10am, we regretted we wasted one night here, and won't recommend anyone to come.

nice location

We booking 4futons bedroom but they allow to use it only2!! If need more futon bed we have to pay!! It’s nonsense. In room is not clean have a lot of dust and that room can smell smoking very terrible.. but staff at restaurant so nice very good service. And we thought all same will not come here again.. reception cannot speak English so very hard to communicate

Thank you for good hospitality). I would like to stay again)

Staff very friendly. Very nice traditional Japanese style hotel. The food is also superb.

Very nice staff, a quiet place, close to the river