Hotel Màgic la Massana

Terrible service just been stood for 10 minutes at the bar trying to get a drink. While the hopeless waitress behind the bar walked back and forward along the bar ignoring anyone except her friends. We left along with 2 other customers. Don’t even bother if you want a drink. Not a great start to our stay here.

This place is great! Friendly staff, clean with good food. And it has a lively and authentic Irish style bar which we loved. Special thanks to Matias, Agustin and Melanie the bar staff, for looking after my wife and I. We'll definitely come back.

Two words … criminal behaviour. For an “Irish pub” 🤣 Also did not pour it properly lol! Food is average bring your own seasoning however. Rooms comfortable, fair for the low price you pay and close to ski lifts. Would stay here again after they learn to pour a Guinness lol!

We had a lovely stay here for our skiing holiday. The rooms were comfortable and clean. Perfect for what we needed. There are no coffee/tea making facilities but I knew that before we went and took my travel kettle. There are a few supermarkets in the town with one very close by on the way to the gondola. Fairly reasonable prices and very friendly staff. There is a locker room in the hotel car park which is free to use. Keys are given out by reception (10 euro charge if it gets lost). The gondola to the resort is within walking distance. We found it difficult/hard work to carry ski equipment and walk in ski boots to the gondola and then up the stairs to the entrance so we went in trainers (not much snow during our stay) and then put these in our rucksacks when we got to the top. The bar is good with sport playing on the tvs. There is a pool table, table football and darts. We took some games and played them most evenings before dinner. Apparently the beer was very reasonably priced too! The restaurant for breakfast and dinner is buffet style with chefs available to make omelettes in the mornings and also cooking meat to order in the evenings. The lady greeting us for each meal was amazing. She was so friendly and smiley. Her name was Ayelen. She got to know where our favourite table was and what room numbers we were in. A great asset to the hotel. The food was delicious, The chicken curry mid week of our stay was the best! Our whole party had it with some going back for seconds. We had a couple of fussy eaters but there was always chips, plain pasta, bread and salad for each meal so all were catered for. The evening service didn't start until 7.30 which was a little later than we would have chosen but not really a problem. We had a small problem with a safe but it was resolved within 30 minutes. We had an early morning check out (before breakfast) so was given a breakfast bag when we left in the morning which was a nice touch. All in all a great stay, with no complaints. I would certainly recommend this hotel for a stay in La Massana.

Great central hotel Beds comfy room adequate for 3 adults bathroom with toiletries and hair dryer Great in site bar Food very good didn’t eat out once as had half board Lockers for ski equipment Overall a very good stay Reception helpful Cleaners daily