The Chateau at Lake la Quinta

The location is wonderful, easy to find and easy to park. The building and surrounding gardens are beautiful. The room was tastefully decorated, with a lovely view of Lake La Quinta. The sliding door led out to a patio area that serves as outdoor dining for Melange restaurant. We'll be returning ASAP!

From booking to check out, The Chateau at Lake LaQuinta provided 5 star service. The staff could not have been more charming and helpful. Every request was taken care of. V Our room, grounds, pool area, lounge and food service were perfect. Who would have thought you could look out onto and sit right on the shore of a beautiful lake in the desert. Thank you for making a quick trip memorable.

Carpet disgusting dirty, the furniture very worn out and old, the shower had great pressure but was clogged so drained very slow, TV was very old and would turn on but cannot change it or viewed as it had a lot of very bright dots thought the image and we got a LOT of mosquitos looking bugs at night inside the room with windows closed. On a good note, the people were nice, and it is a great setting.

LOVED our stay!! The view from our room was absolutely beautiful and we enjoyed opening the double doors on our patio and taking it all in. The staff was very friendly and helpful. We didn’t end up trying the restaurant because this hotel is well located within a short drive of Old Town where we enjoyed awesome food, drinks, and shopping. We already plan to return to this hotel in particular because of its charm, cleanliness and reasonable rates.

My experience at a hotel in Palm Springs was deeply disappointing due to a booking error and subsequent mismanagement. My intention was to book a Superior room with a soak-tub for a single night of relaxation, but I accidentally selected a Premium room on the hotel’s website. Despite the higher cost, the Premium room lacked the key amenity I sought. When I realized the mistake, I reached out to the hotel’s administration to switch rooms, especially since online listings showed Superior rooms as available. The response was that those rooms were ‘under construction’ and unavailable, a claim contradicted by their continued online presence. My inquiries about this discrepancy were sidestepped, and the administrator’s promise to remove the listings immediately to prevent further confusion was not honored. To my dismay, the listings remained active even after several hours, demonstrating a clear lack of urgency and accountability. Adding to the frustration, a refund following a departure within five minutes of arrival was not initiated tho i didnt ask for it when i left in anger amd frustration. This situation highlights a significant shortfall in customer service and operational transparency, leaving me with unresolved issues and without a refund. Future guests should be wary of potential discrepancies in room availability and the hotel’s commitment to resolving customer concerns.”

No light in part of the bathroom. Fan in bathroom could not turn off .Pool looked dirty. The daytime guy at the front desk seemed too stiff- programed and not concerned with helping solve a problem. The restaurant was closed because the chef was sick. There is no desk or table in the room. The shower and view were great,

Very welcoming and a great view on the lake. We received a nice gift from management in reference to the nature of our trip that was very thoughtful. The bed was very comfortable and the shower was very nice with good water pressure. Restaurant was reasonably priced with good breakfast

Should've believed the reviews. This hotel room was shockingly dirty: surfaces everywhere were sticky and covered in hair. The bureau had some kind of green, chunky substance all over it; couldn't tell if it was from food or a human body. The carpets and drapes had stains all over them. I pulled back the sheets and saw that they were full of holes. As everyone else has mentioned, the beds and pillows are noticeably old and used. If you mention anything to staff and ask for housekeeping, you'll be ignored. When you check in, they give you a letter that blames COVID and says they only do housekeeping periodically (???).

My husband and I made reservation in January for a balcony room, 4 nights in May 2023 to celebrate a Birthday. We secured the reservation on my Credit Card $218.90 and received a confirmation number.. On April 3, 2023, I received an email my reservation was canceled due to an error in processing my Credit Card. I called the the Château at Lake La Quinta. Asking why I had been canceled after my reservation was confirmed. I was told that someone had come in and rented all the rooms, and my reservation was canceled and it wasn’t because of my credit card. I was very upset. I feel this is a terrible policy.