Fairfield Inn & Suites Nashville Smyrna

The room was very nice and clean, along with the rest of the building, EXECPT the bathroom in my unit. Barely cleaned, and the ceiling was spotted with mold, especially the area I attached a photo of below…. Gross. Minus the bathroom I did have a great stay.

Upon driving into the parking lot, it appeared the hotel was out of business because all the lights outside were off—the parking lot was very dark. Upon checking in, the associate was welcoming. We were assigned a room on the second floor. When we entered the room smelled muggy and humid—like it hadn’t been opened/used in a while. The bedsheets were clean. The bathroom, had the walk of tiles coming off the wall, and the door was larger than the frame and unable to close at all. Upon requesting a new room, we were given the room right above the one we had just left. This room also smelled humid but a bit better than the other. The bedsheets were also clean. The bathroom door was also unable to close at all; the sink did not drain properly and there were rust marks in the tub and mildew by the tub handle. The hand towel holder next to the sink fell off the wall while using the sink! Overall, this was an unpleasant stay, and given the condition of the hotel not worth $200 a night or even a free stay! We have stayed on many others Fairfields and this one is by far the worst one. It is a disgrace to offer rooms in this condition to guests. I cannot comment on the quality of the breakfast since I will not remain here long enough to even try it given the poor maintenance of this hotel.

I cannot stress enough how nasty this hotel is. Let me start by saying the staff was very friendly so this is not a staff issue. The hotel itself is SO run down and beat. My room had stains on every surface and the carpet looked like it had NEVER been cleaned. All the metal surfaces in the bathroom had the finishes peeling off showing rough, rusty surfaces which was just dangerous. The shower had two temperatures- lava or ice cold. The lights had dead bugs in them. The breakfast offered was also disgusting with super watery eggs and microwaved sausage patties.... I could go on. Don't stay here unless they do a complete gut job of this place and get a kitchen with a stove so they can offer breakfast food that doesn't come out of a microwave.

Don't know what is wrong with the tub faucet but when pulling on the shower valve thing it nearly fell out of the wall. See photo of our "view" . Night clerk was nice, gave us extra towels upon arrival. Rollaway requested was there. The staff was generally nice. Breakfast was as expected for a budget hotel. That's why it gets a 2. Budget hotel, meets minimal expectations, Bonvoy member room, Marriott prices.

This is an older Fairfield Inn footprint that is probably due for a remodel, but for now is well maintained and managed. The front desk personnel were friendly and helpful. Donna, one of the ladies who takes care of the breakfast service was so kind and helpful. We stayed for 5 nights and were comfortable...quiet and in a good location for local restaurants.

Our trip to the Nashville area was a delightful experience. The Fairfield Inn & Suites in Smyrna was a beautiful place to stay and it was minutes away from all we wanted to see. We would highly recommend this based on price and the high quality rooms.