Avaliações do Sudamala Resort, Komodo, Labuan Bajo
Sudamala Resort, Komodo, Labuan Bajo
Jl. Pantai Pede Km.3, Gorontalo, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86754, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Ótimo
141 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.6
Atendimento4.5
Limpeza4.6
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Todas as avaliações(141)
Avaliações positivas(133)
Avaliações com fotos/vídeo(78)
Piscina excelente(16)
Comida excelente(16)
Praia excelente(13)
Muitos mosquitos(11)
Oferece translado de ida/volta(10)
Quartos grandes(10)
Ótimo para viagens a negócios(9)
Próximo à praia(6)
Avaliações negativas(8)
Usuário convidado
Suíte Deluxe(kelimutu)
Hospedou-se em dez 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 4 jan 2025
Beautiful resort, great location and excellent staff. The room was large, clean, quiet and the bed was really comfortable. The staff were exceptionally good & while there are many resorts to choose from, we will stay again due to the staff.
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Resposta da propriedade: Dear Valued Guest,Thank you for your kind feedback. We are so glad you enjoyed your stay with us and appreciated our beautiful resort, its comfortable rooms, peaceful atmosphere, location, and excellent staff. It's heartwarming to hear that our team holds a special place in your heart, and we are happy that this is what will bring you back again.We look forward to welcoming you back to Sudamala Resort, Komodo, for another fantastic experience in the future.Warm regards,Stephan WinklerCluster General Manager
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Usuário convidado
Vila, 1 quarto, piscina particular (Manggarai)
Hospedou-se em dez 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 31 dez 2024
The place was great and affordable for a family getaway. The pool in our room was adequate sized and clean. Be ready for lots of mosquitoes. But the hotel was kind enough to provide us with aerosol sprays. Shower area was great but there were some stains on the WC lid cover. The food could be improved alot. It was subpar. Otherwise staff were very helpful and even prepared a breakfast pack for us before we went on our excursion to komodo island.
Food 2/5.
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Resposta da propriedade: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you found our resort great and affordable for a family getaway and that you enjoyed the pool in your room. We appreciate your understanding about the mosquitoes, as it can be challenging for us being in a tropical area, and we are happy to know that the team's provision of aerosol sprays was helpful. We regret to hear about the stains on the WC lid cover and the food not meeting your expectations. Your comments will be shared with the team to help us improve. On a positive note, we are pleased that our team could assist you with the breakfast box for your excursion to Komodo Island.We hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, and provide an even better experience next time.Warm regards,Stephan WinklerCluster General Manager
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Usuário convidado
Suite Jardim(inerie)
Hospedou-se em dez 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 28 dez 2024
Absolutely perfect stay in Labuan. Well attended, beatiful garden and perfect setting. Staf was always available and took notice of everything.
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Resposta da propriedade: Dear Valued Guest,Thank you for your kind review. We are very happy to hear that your stay was perfect and that you enjoyed our beautiful garden and setting. We truly appreciate your kind words about our attentive staff. Guest satisfaction is our top priority, and we strive to provide excellent service for all our guests to ensure they have a memorable experience.We look forward to welcoming you back for another amazing stay at Sudamala Resort, Komodo, in the future.Warm regards,Stephan WinklerCluster General Manager
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Vinceeyeoh
Suíte Deluxe(kelimutu)
Hospedou-se em out 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 30 out 2024
Location, room and cleanliness was all good. Just a little disappointed in the services and attitude we received.
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Resposta da propriedade: Dear Vinceeyeoh,Thank you for sharing your experience. We are glad to hear that you enjoyed our location, room, and cleanliness of the resort. However, we sincerely apologize for the disappointment you experienced with the service and attitude during your stay. This is certainly not the experience we aim to provide, and we will address your concerns with our team to ensure better service in the future. We truly appreciate your feedback and hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, for a more enjoyable experience in the future.Warm regards,Stephan WinklerCluster General Manager
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Greeno Sia
Suite Jardim(inerie)
Hospedou-se em out 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 31 out 2024
Heaven retreats is here the Komodo Labuan bajo best 5 star resort stayvacay
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Resposta da propriedade: Dear Greeno Sia,Thank you for your kind review. We are pleased to hear that you consider our resort to be the best 5-star resort in Labuan Bajo for a perfect staycation. We truly appreciate your kind words and look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable experience in the future.Warm regards,Stephan WinklerCluster General Manager
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凱莉萌愛旅遊
Vila, 1 quarto, piscina particular (Manggarai)
Hospedou-se em ago 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 28 ago 2024
Nice place and the service is good. Definitely will visit next time.
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Resposta da propriedade: Dear Valued Guest,Thank you for your kind review. We are glad to hear that you enjoyed your stay and appreciated the service. Our team is dedicated to providing excellent service and ensuring that our guests feel at home, so we are glad that our efforts have made a positive impact.We look forward to welcoming you back to Sudamala Resort, Komodo, for another wonderful visit in the future.Warm regards,Stephan WinklerCluster General Manager
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clumsyEA
Suíte Deluxe(kelimutu)
Hospedou-se em jul 2024
Família
41 avaliação
3.2/5
Publicado em 28 ago 2024
The pool looks fine. The private beach is nice in the evening with red sky. The rooms are old style but the size is spacious. The hotel offers free kayaking ad the breakfast looks okay as well.
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6/7
Resposta da propriedade: Dear ClumsyEA,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay, particularly the pool, the private beach with its beautiful evening skies, the spacious rooms, and the breakfast. It’s also great to know that you had the opportunity to enjoy kayaking, one of our guests' favorite activities.We look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable stay in the future.Warm regards,Stephan WinklerCluster General Manager
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Tommy
Suíte Larantuka com Vista Panorâmica
Hospedou-se em mar 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 1 abr 2024
The hotel is clean and serene. Even though it is slightly out of the major town, it provides calmness and serenity. Staff and helpful and friendly.
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6/14
Marleen1984
Suite Jardim(inerie)
Hospedou-se em abr 2024
Viaje com amigos
25 avaliação
4.7/5
Incrível
Publicado em 3 mai 2024
The resort is super nice. They have a direct acces to the beach and organize different activities like Yoga. They also have a dive center and offer different tours.
The food is good although the first evening buffet was expensive. For the evening I would recommend to go to the harbour and eat there.
Be aware that grab car is not working. Grab motorbike is, but not every driver brings a helmet. The hotel transfers are expensive and the taxis seem to be organised in one big group that sets the prices.
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Jin Chong
Suíte Deluxe(kelimutu)
Hospedou-se em nov 2024
Viaje com amigos
79 avaliação
4.7/5
Incrível
Publicado em 28 nov 2024
Feel most welcome by the resort staffs,room is comfortable, beautiful gardening
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Resposta da propriedade: Dear Jin Chong,Thank you for your kind feedback. We are happy to hear that you felt warmly welcomed by our staff and enjoyed the comfort of your room. We are also glad you appreciated our beautiful gardens. We hope our peaceful surroundings added to your experience, making your holiday even more enjoyable.We look forward to welcoming you back to Sudamala Resort, Komodo, for another great stay in the future.Warm regards,Stephan WinklerCluster General Manager
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WRL
Suíte Deluxe(kelimutu)
Hospedou-se em set 2024
Casal
24 avaliação
4.7/5
Incrível
Publicado em 26 set 2024
perfect hotel slightly out of the city center for a comfortable and quiet stay away from the crowds. staff were extremely friendly and goes the extra mile to help us with any queries. rooms were clean and beautiful.
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Resposta da propriedade: Dear WRL,Thank you for your kind review. We are happy to hear that you enjoyed your stay at our resort and appreciated our comfortable rooms and peaceful location away from the crowds. It’s wonderful to know that our team’s friendly service and willingness to go the extra mile enhanced your experience.We look forward to welcoming you back to Sudamala Resort, Komodo, for another relaxing stay in the future.Warm regards,Stephan WinklerCluster General Manager
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Grantr
Vila, 1 quarto, piscina particular (Manggarai)
Hospedou-se em mar 2024
Casal
3 avaliação
4.7/5
Incrível
Publicado em 17 mar 2024
What I liked:
- A beautiful resort with lovely grounds, a stunning pool which overlooks the beach and the ocean, swim up bar in the pool. Total island vibes
- we stayed in a Manggarai Villa which is spacious, beautifully designed with indoor/outdoor bathroom (you can lay in the bath at night and look up at the stars) and is beautifully furnished. The room was spotlessly clean as was the private pool in the villa
- all of the staff in the resort are sweet, hard working and so helpful. Hendra the Front Office Manager is a total asset to the resort
- the food in the restaurant is very nice. The included breakfast is fantastic and includes unlimited proper coffees, fresh juices and smoothies.
What I didn’t like:
- price of the seafood BBQ is crazy (see photo) with jumbo prawns at IDR 295,400 per 100 grams or IDR 2.95 million per kg (around AUD $300). Price includes salads and desserts however the salad selection is simple and the dessert includes 2 types of simple cake and a local dessert. Drinks are not included. This is without a doubt the worst value I’ve seen in Indonesia and is an absolute rort. I won’t stay at any Sudamala Resort again because of this
- booked a Komodo island day trip through an Aqura Dive School staff member who approached me at the cafe. He said there 4 people booked for tour next day and 2 more needed. Asked for my room number and said he’d come in 30 minutes and let me know what was happening with the tour. Left the villa gate open and waited 45 mins and he never came. We were never officially informed that our tour wasn’t happening
- Komodo island tour isn’t well promoted by resort. Their tour costs IDR 2 million but is for resort guests only and takes min of 6 and max of 12 guests. Local tours charging IDR 1.2 million take 15 to 35 guests. Resort tour departs at 7:30am but local tours pick up at 5:45am so local tours seem like a longer day. This is not correct. Both tours leave the dock at 8am - Sudamala tour goes straight from resort to dock whereas local tours pick up at every hotel along the way. Group size and departure time not well explained by hotel which is a missed opportunity for them. They’d get a lot more guest bookings if they explained this well.
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Ingrid Reisinger
Suíte Deluxe(kelimutu)
Hospedou-se em fev 2024
Casal
45 avaliação
5.0/5
Excepcional
Publicado em 9 fev 2024
Very comfortable and well maintained beach side hotel 10min away from the center of Labuan Bajo. Beautiful green plants and the beach is right in front of the restaurant. Food is also very good. Recommended!
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sv11
Suíte Larantuka com Vista Panorâmica
Hospedou-se em jul 2024
Viaje com amigos
4 avaliação
4.7/5
Incrível
Publicado em 15 jul 2024
The hotel was and facilities were great. Breathtaking views. Staff was friendly and very helpful.
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Derek
Suíte Deluxe(kelimutu)
Hospedou-se em dez 2023
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 5 jan 2024
If you want to enjoy the hotel things this one is a great option. They got their beach and they have SUP for free. Swimming pool just next to the beach meanwhile you can chooses both in once. I like the room they are great for me. Great style which I feel relax. Hotel have the shuttle to the airport. If you want to go to the town which is near the port is about 6min to take a car or motor here.