Lakeway Resort and Spa

The location, view and spa services were great!  However,  the room had an AC that would continually drip into the sink due to a build up of condensation and there were no streaming services.  Overall, the hotel could use updates in the aesthetics and upkeep of the hotel in the rooms and dining area.  Seems a little stuck in time.  We expected more from a resort.

Had a good time Best location Nature River

前台服務也挺好，房間很大很大，正對湖面，環境非常美，白天出門走幾分鐘就到湖邊，拍照美美的。游泳池也很大，還有層次，拍照也很上鏡，是個度假和辦婚禮的好地方。 就是餐廳服務有點敷衍，上湯不帶湯勺，餐巾布上都是污漬，服務員漫不經心。其他都挺好，還是值得推薦的！

The staff were amazing friendly, welcoming, and very helpful throughout our stay. The hotel was clean, and we had a great overall experience. The only downside was the pool area. Guests would leave behind food, drinks, and cups, and they would sit there for a long time without being cleaned up. This made the pool area look dirty and uninviting, and the pool itself could have been kept cleaner as well. With better upkeep of the pool area, this hotel would be even better.

The property was clean and well taken care of. Anytime we needed anything. There were no problems with getting those things to us. The food was delicious. The staff was kind.

Overall it was a very pleasant experience The only complaint is that rooms smell of old wet carpet

The staff were excellent and the location is beautiful. However, for a resort the rooms could use a bit of an upgrade and patios some cleaning. Found stains on the sheets and bugs in the room. Pool area was excellent!

Don’t get me wrong - the adults only pool, swim up bar, and constant specials for drinks and food are a plus! And being on the lake has its pluses with the views and activities around the site. However, the service (restaurant, bar, front desk - except for the nicest lady, phone help - which is a general number and won’t get you to the hotel itself) was poor, the mattresses haven’t been replaced in 5 years and are down to the springs, the mini fridge in our room specifically had black mold in it (and yes - we reported it and were told we could move rooms, but we had already unpacked. So we just didn’t use the fridge), the water in the room is either scalding or ice, the walls were lined in a mold-like substance in the crevices… It was just not living up to the expectations for the price. Also beware of the bottom of the pool - it will fully scrape up your feet and leave you torn and tattered. Regarding the food and drinks - the drinks are STRONG! Which at $16 a pop, I appreciated. Even when the flavor was subpar. The food - however - was a miss every single time. We waited nearly 2 hours for slider burgers and fries, were given the wrong sliders, but the parm truffle fries were the star of the show. At the sixty three restaurant, we tried to revive our appetite but were once again met with poor service, poorly made food that was warm at best. and that night the drinks were too strong to even attempt to drink. We spent around 200 on food and drinks for 3 days - not worth it.

The staff was amazing 🤩!! Pool & swim up bar fantastic ‼️ Love the location in Lakeway!!