Comfort Inn & Suites Lakewood by Jblm

It was wonderful to have 6 EV charging stations at this motel. Even though it was only 7.3kW/hr, it is free and enough to make a huge difference on travel. I booked this location specifically for the EV charging feature. I used the J1772 charger. The breakfast was standard continental breakfast and nice to have yogurt and fruit. The only thing I would do differently is to request a top room floor. We were on the second floor and they do have high ceilings and large rooms, but the party above us was thumping on the floor, ie feet were running. We were in room 201 and I went up to 301 at 1030pm to talk to them. I told them we were getting ready for bed and it was pretty loud as they were right above our room. Although English clearly wasn't their first language, they said "oh sorry!". I thought it would start to get more quiet, but lasted until 12:30 am. Honestly, the rooms were dark with the shades closed and if they would have just turned out the lights, there would be absolutely no way anyone could be running around in the dark. That was the only thing negative was the walls/ceilings might be a little thin, but I guess it depends on your neighbors and again, my request would have been a top floor to avoid this next time. Beds were very comfortable, check in easy. And again.... Loved EV charging on site. Thank you!

From the moment of check in until the minute we checked out the stay was the best I’ve ever experienced. The staff from reception, breakfast management, housekeeping, to staff at check out could NOT have been more accommodating and polite. Sadly, I didn’t get any of their names, but if I could give 10 stars they would surely have them.

Room was comfortable and clean. Bathroom was very nice. The hotel was well looked-after. Parking was free. Would definitely stay here again, and I'd recommend it to others too. On the minus side, breakfast wasn't great. The meat was sausage on both days of our stay instead of bacon, the butter was being kept in the fridge so it was totally rock-hard and couldn't be spread on anything, and the bread products smelled and tasted very odd and artificial. But these things were all predictable, since most hotels are doing the same these days. Breakfast quality has declined all over the country.

Lots of positives here: - Excellent friendly service A++ - Place was clean and reasonably comfortable. Definitely a good place to rest our heads. - Had all ammenties as advertised Some others have commented on the neighbourhood and I will say that while it's not scenic - let's face it, it's just off the highway, it didn't feel specifically unsafe either. It's not a neighbourhood that you would walk around in, but it's not built for walkability.The parking lot is well lit and maintained, so we were totally comfortable with the safety aspect/ The one piece of feedback that I have is that I found the use of disposable plates and cutlery and the lack of recycling and composting very unsettling. I didn't take off a star because I'm not sure if this is an issue with this property, or with the brand as a whole and I didn't want to penalize this property's rating unfairly, however, I also wanted to state it publicly. I think hotels have an important part to play in reducing waste, and I was really alarmed to see that there was literally zero effort or program in place in this regard. The Comfort Inn can do better and be part of the solution.

The nicest people work here so friendly , helpful its always a pleasure to visit. From traveling to Texas and back I always look forward to returning to this great hotel and the people that greet me. They must learn from the wonderful manager, Bridget! This place is just awesome. Just around the corner to the mall.

There isnt a better lodging to be had in Lakewood, Wa than the Comfort Inn and Suites by JBLM. Led by GM Bridget, and her excellent team consisting of Nicole, Tory, Chitalo, Lady Lata, and Bernard, this Comfort Inn and Suites is second to none. The rooms are always clean, the rates are quite reasonable, the breakfast is very satisfying. THE BEST PART, THOUGH, IS THE STAFF. When you have a question, an issue, or just for conversation, the folks that work here wrote the book on how to professionally and personally treat guests the right way. They are always friendly and they always greet everyone that walks in or out the door. This is a place where you will walk in as a guest and walk out as a member of the family.