Usuário convidado
25 de novembro de 2021
Arrived and were given total different apartment to the photos given by jet2 and the Bex holiday homes,we paid extra for a 1 bedroom suite with large kitchen,dining area with table/chairs etc,where given a small apartment with a breakfast bar with no seating,complained to the unit helpful male and female receptionist who just said 1 bedroom American style,Americans have stools to sit on! So we complained to jet2 who advised us to check if there where any different apartments so off we went to reception again,we'll this time a lovely very pleasing helpful receptionist called Victoria was on duty who couldn't do enough to help,she arranged for us to exchange apartments the next day and it was lovely,thankyou Victoria so much,the photos on both the jet2 and Bex holiday home Web sites 1 bedroom need to be changed,other wise the apartments have everything just like home,after our 1st day we really enjoyed our stay,if only the other receptionists could have been has professional has Victoria.
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