Occidental Las Palmas

Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.

The location of this hotel is pretty convenient in that it's walking distance from the old and the new town but the hotel itself doesn't live you to its standards. The shower was tiny so our bathroom floor was always wet coupled with the fact that the cleaning staff did not mop the floors during cleaning. We had asked for new sheets because we accidentally spilled something on ours and were told by staff that they didn't have any clean sheets in the hotel. The hotel is not bad but it's not a 4 star hotel.

Great centralised Hotel for beachs, prettiest parks, great restaurants and cafes, and so near great shopping area. Staff are extremely friendly and helpful. It's bright and spotless, very comfortable beds and roomy bedroom. Great value for money. I would definitely return here again

We were 'dumped' here, unceremoniously, by Tui after our plane home developed an engine fault on Thursday 14 Sep at 2150. We finally got to the hotel, knowing nothing about it, at around 0400 on Friday 15 Sep with an email from Tui that we'd be flying home at 1500 that same day. The hotel had obviously told Tui that they had free rooms, so 28 of us, many with disabilities, descended. The young lady on the reception got all of us into rooms incredibly speedily, with grace and compassion. The rooms are adequate, more of a bijou (UK type) Travelodge to be honest, but they were clean, tiday, well equipped; the only issue we had with the room, 105, was the automatic light in the bathroom/toilet not going out. We were offered a room ove, but we were so tired we declined. The next morning another email from Tui stating we would now be flying home 0700 Saturday 16 September. We moved rooms, to one that the toilet light went out automatically; again the hotel staff were brilliant and we moved to room 102. We were meant to be getting up at 0300 for an 0400 pick up, but at just before midnight the receptionist called to say Tui had moved the flight again and we'd be getting picked up at 0700. We actually had better communications from the hotel staff than we did Tui The food was very good, breakfast was cooked or cold. The midday meal had a choice of 2 courses, with multiple sweets and same for Dinner. I believe they don't usual put on a midday meal, but they did for us. The staff in the 'canteen' were equally as good as the 3 ladies we dealt with in reception and I made it a point of thanking all as we finally left for the airport. It's not somewhere I'd probably book to stay, I think it's mainly aimed at the business man working in the city, but given Tui dumped 28 cheesed off Brits on them at 0400 in the morning, they were simply wonderful I can't thank them enough and have written to the manager of the hotel with similar sentiments to this review.

Good hotel, but if you’re looking for a place with character this is not the place to be. Friendly reception staff. Easy walk to the restaurants in the port. Parking sometimes challenging. Breakfast good but nothing really special. Very good bed. All in all a pleasant stay.

Excellent hotel in every respect - very modern, excellent rooms, professional staff, very good varied breakfast. Unfortunately rooftop bar/cafe was not open for service, although you could relax there. Location also excellent being able to explore Las Palmas on foot.