Best Western Laurel

Hôtel utilisé juste une soirée, chambres assez basiques et petit déjeuner très limité - mais bon tarif

酒店位置不是那麼好找，轉了兩個圈才找到。 酒店環境很不錯，比圖片上還漂亮，應該是裝修過了。房間也很大，舒適。

房間非常大，錢太熱情，位置好，早餐服務好，也很豐盛

酒店剛裝修好，比較新，性價比高

On the plus side the bed was comfortable and new. The bathroom was mostly clean and modern with a lovely walk-in shower. On the other side of the equation the hotel is an older property, carpets are old and furniture is dated and well used with mis-matched cushions on the sofa in our room. The carpet beside the bed in our room was hard and "crunchy" for lack of a better word. Obviously something had been spilled there in the past and never cleaned appropriately. My real annoyance though was the fact that upon check-in they double charged my credit card for our stay plus took a $100 "security deposit". When I questioned the front desk staff about the double charge they told me it was standard procedure and that I would be credited the over charge plus the security deposit upon check-out. This did indeed happen but I found the whole process of double charging rather slimy. I short there were some positives but all in all not up to the standards that I would expect from a Best Western property.

We were pleased from arrival through departure. Our check in was smooth, quick and easy. A small arrival gift was given and received. The staff was knowledgeable and extremely helpful. Parking on site was convenient as well. Our room was clean and well stocked with everything we needed. It was a pleasant experience for the entire time.

Room was clean, bed was comfortable. Pillows were firm, but not too firm. Just right. Staff very friendly. Bottled water and oreo cookies are complementary offering. Location was convenient for I-95 access, to and from. Reasonably good eateries nearby.

The service was beyond great , I felt welcomed immediately through the door with smiles and members waiting to assist me. My check in was ultra smooth thanks to Sydney and her expertise. 10/10 rating would definitely recommend especially if your coming in from and other city !!!