Usuário convidado
1 de agosto de 2024
Dirty, outdated, management is rude. Rooms are poorly cleaned and manager is unprofessional, lobby is outdated and dirty. Gross! My room had hair in the drain upon arrival, hair all over the bathroom floor, burn marks in duvet, dried up spilled milk in the refrigerator, dirty glass in cabinet, tv’s didn’t work. They gave me some money back but I asked them to clean it and they only cleaned up 1 thing, the hair in the bathroom. The lobby has stained up tattered pillows and sofas. When I asked to speak to the manager he didn’t come out. He sent someone to call me back to his office which literally had garbage everywhere. He sat me down as if I was at the principal’s office onto a chair that was old and ripped up. Never once looked at me and called in the housekeeping manager to publicly humiliate her.
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