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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
73 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.2
Atendimento4.4
Limpeza4.5
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Todas as avaliações(73)
Avaliações positivas(69)
Avaliações com fotos/vídeo(12)
Estadia excelente!(14)
Excelente localização(13)
Ótimos quartos(12)
Equipe acolhedora(12)
Café da manhã delicioso(10)
Ambiente elegante(8)
Localização conveniente(6)
Avaliações negativas(4)
Mikaël
Quarto Twin Deluxe com Vista do Lago
Hospedou-se em set 2024
Família
10 avaliação
3.7/5
Publicado em 17 set 2024
Basic room, good service, good breakfast, great location for a day in Lausanne
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Resposta da propriedade: Dear Mikaël, Thank you for your feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the location in front of the Lake Leman and our delicious breakfast. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.
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Usuário anônimo
Quarto superior queen
Hospedou-se em jun 2024
Casal
10 avaliação
3.5/5
Publicado em 16 jun 2024
The hotel has good hygiene conditions. The room has a relatively large space and a simple decoration style. However, the hair dryer in the bathroom is fixed to the wall and the switch is difficult to control, which makes it somewhat inconvenient to use. In addition, some of the curtains in the room fell off, which led to the dazzling sunshine in the morning and affected our sleep.
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Resposta da propriedade: Dear Guest, thank you for taking the time to tell us about your recent experience at the Mövenpick Hotel Lausanne. I understand that your stay did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Thank you again for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager.
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Usuário convidado
Quarto Queen Deluxe com Vista Lago
Hospedou-se em jul 2024
Casal
8 avaliação
5.0/5
Excepcional
Publicado em 8 jul 2024
Very good hotel, good coffee machine, comfortable bed.
Btw, they offered slippers!
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Resposta da propriedade: Dear Guest, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the comfort of the bed and our coffee machine. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.
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cbbkkb
Quarto Queen Deluxe com Vista Lago
Hospedou-se em jul 2024
Família
41 avaliação
5.0/5
Excepcional
Publicado em 18 jul 2024
Stay this hotel for more than four times
 the best in the city no doubt
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Resposta da propriedade: Dear Jinglaishi, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.
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Crzy_minions
Quarto superior queen
Hospedou-se em nov 2023
Casal
5 avaliação
5.0/5
Excepcional
Publicado em 22 nov 2023
The hotel was a 3-5 minutes walk from the metro station, which is a 15 mins transfer ride from Lausanne's main train station. The location is very nice, with the Geneva Lake right across the road. An easy, straight line walk to the Olympic Park and museum. Coop downstairs for simple groceries. The breakfast was super good, quality food and cooking. The breakfast offered a variety of delicious choices, service was very nice too. The breakfast here was my favourite along the way. Watching the sunrise by window seats was a bonus. The street was very quiet, overall a tranquil feeling during my stay. A number of restaurants within 5 minutes walk as well. The room was nice, they offered a personal care kit which was very helpful. You also get a free chocolate 😌
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Resposta da propriedade: Dear Guest, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the location of our hotel and the quality of our breakfast. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager
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Huanqiutudou
Quarto premium twin
Hospedou-se em set 2024
Negócios
35 avaliação
5.0/5
Excepcional
Publicado em 13 dez 2024
The room is clean and nice
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Resposta da propriedade: Dear Guest, thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the cleanliness of our rooms. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.
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Veeclectic
Quarto superior queen
Hospedou-se em mar 2023
Negócios
3 avaliação
4.5/5
Ótimo
Publicado em 26 abr 2023
Reception was very polite. Took the time to give advice and informations, even at late hour at night.
I forgot things in the room, while I was staying there. They reacted after my call and ordered a delivery in short notice.
Room had a nice view and very nice to work in.
I would definitely book again.
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Resposta da propriedade: Dear Sir, Madame, Thank you for sharing your great feedback with us. We are happy to know that you enjoyed your stay, and we hope to welcome you back again. Thank you and kind regards, Franck Seguin, General Manager
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Usuário convidado
Quarto superior queen
Hospedou-se em mar 2023
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 10 mar 2023
Very nice location and great staff and also good food as well
Traduzir
Resposta da propriedade: Dear 高级大床房,Thank you for sharing your great feedback with us. We are happy to know that you enjoyed your stay, and we hope to welcome you back again.Thank you and kind regards,Franck Seguin, General Manager
Resposta da propriedade: Dear Anonymous User,Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. I am truly sorry if some aspects of your stay did not meet your expectations and negatively impacted your overall experience; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. In order to understand better the situation and provide you with a better follow up, could you please give us some more details about your reservations details? We could then implement the corrective measures to fix this matter, as well as strengthen our internal trainings to avoid future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager
Resposta da propriedade: 尊敬的客人,感謝您花時間告訴我們您最近在洛桑瑞享酒店 (Mövenpick Hotel Lausanne) 的體驗。我明白您的入住體驗未能達到您的期望;請允許我表達最誠摯的歉意。在瑞享酒店,我們努力為每位客户提供卓越的服務體驗;因此,您的反饋對我們非常重要。再次感謝您分享您的顧慮,我們希望您能給我們機會在不久的將來為您提供更好的服務。誠摯的,Franck Fleury,總經理。
Usuário convidado
Quarto Queen Deluxe com Vista Lago
Hospedou-se em jul 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 29 jul 2024
Très beau sejour au Movenpick Lausanne. Emplacement ideal, vue sur le lac Leman et les montagnes, parkings publics à proximité, restaurants et commerces ...
Personnel très sympathique et dynamique.
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Resposta da propriedade: Dear Guest, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the location in front of the Lake Leman ad the excellence of our staff. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.