Lava Hot Springs East Koa Holiday

When I checked in, the front desk clerk didn’t even know the size the space that I have. Then informed me of an extra charge for my dog, this is the first koa that I have stayed at that has charge extra for our 14+ year old puggle. Then after setting up camp, I took our dog for a walk, a friendly lab came running after my small puggle, not knowing if it was friendly and tried to get my dog away, finally the owner caught up to her dog and her husband finally caught up to their other lab dog, both were NOT ON LEASH that is the rule in every KOA! Also. When walking to the office I was passed not once but twice by a girl on an EBike do well over the posted speed limit. Right past a speed limit sign that says 5 MPH, I guess that doesn’t apply to e-bikes and not vehicles!!! I would not stay here again!!

There were 13 people including 4 kids and 3 babies in our party so we got several cabins. The cabins are so cute, ours was pretty small but that's not a complaint. The one we chose we had to bring our own linens which was a pain, it would be nice to just be able to rent linens for an additional fee. The bed was very comfortable and the cabin felt really clean, whoever cleans them really gets the corners which I appreciated. Room had silverware, glasses, mugs, plates, microwave, mini fridge, dish sponge and dish soap and a small coffee pot that needs filters. A couple of things that could be improved... I'm 5'9" and had to crouch to be under the shower spray it was so low. The steps outside come from one side of a platform, firstly the platform needs a railing! And secondly it would be super nice if there were steps coming off both sides. I noticed a neat spot to hang clothes on hangers, but no hangers provided...hooks would be better. It would be really really nice to provide little packets of coffee and creamer with a filter or something like hotels do with their coffee pot. Overall would stay there again and enjoyed our stay

Most expensive KOA we stayed at on a 2 month excursion. Is billed as a KOA Holiday, however there is no pool, no food, no extra amenities other than water, electric, sewer, shower, bathrooms. Oh yeah, there is a river running next to the park, but they do not rent "floaty" items in the park. Owners have a severe "no site occupancy until after 3pm" issue so they can clean the sites. BS. The day is half over by the time you can get set up in camp. I saw no cleaning crew and our site was "clean", no wood in the fire pit and nobody is going to spay Windex and wipe down the wood table. We arrived at Noonish. Were told to "maybe" come back around 1:30pm or 2pm and possibly get into our site. At 2pm the desk guy says come back at 3pm. Call to owner who says come back at 3pm. I understand "rules", however nobody is cleaning anything in the park and when 3pm rolled around there was a complete cluster-F@#$ of campers trying to get into their sites.