Swan Hotel & Spa

Lovely hotel in great location. Over expensive, and the welcome we received from the receptionist was far from friendly. On the plus side the breakfast was excellent, with friendly waiting staff.

老宅子，雖然小但温馨

We stayed here for two nights for my wife’s birthday. We have been here several times before but the last time many years ago. Room was lovely. A heritage room in the wool Hall end of the hotel. Lovely size. Fully equipped with tea and coffee, hot chocolate and biscuits. TV and desk. En-suite bathroom and shower and a built in wardrobe. Huge bed and a sofa and chair along with a coffee table. If you do stay here you are entitled to two hours a day free in the spa. If that’s your thing. We sat in the airman’s bar at lunch time on the first day. We hadn’t eaten so we had sandwiches as a light lunch. My wife had salmon with whipped cream cheese and I had a Ruben, both served with crisps and a side salad. All very nice. The barman Dave is a real find. Very good at his job and very knowledgeable. An excellent asset to the hotel. A real treat for us was honey roast chilli nuts on the bar. We ate far too many but they are very moreish. The only let down was the Gallery restaurant menu. Not a great selection of food. My wife didnt really fancy any of it and I wasn’t bowled over with enthusiasm so unfortunately we didn’t eat in there which was disappointing as we were looking forward to it. We had breakfast served in our room in the morning. There is an extra charge for this so be aware. Breakfast was wonderful. Fill in the menu at night, it’s picked up by the night shift and delivered at your chosen time. Food was really good. Full cooked English breakfast, cereals and juices. Tea and coffee, toast and preserves. All hot food was hot and all very fresh. Our stay was very relaxing and we really enjoyed the experience. The only down side was the restaurant menu. Sadly not our taste at all and we do eat out a lot so maybe a wider selection needed.

A delightful historic building oozing with history, character and charm. Visit for a coffee or a drink, but should you stay or dine here? Read on. Accommodation Stayed in a recently refurbished premium room that was spacious and looked like the photos on the web site. Pity the sofa didn't face the TV, the safe and extractor in the bathroom didn't work and it was cold. The safe issue was put right and we did have a convector heater for heating which saved the day. Issues like that do raise questions for housekeeping and their checking processes and procedures. A bit like the dead pigeon on the roof, visible to all if you pulled the net curtain back. Spa This facility is pleasant and added to our stay. Dining I could just leave one word review - disaster. We dined in the Gallery Restaurant. The food was over priced and tasteless with limited choice for vegetarians. Several items were also sold out. We ate at 6.45pm. To sell out so early seemed unusual. The Watercress Veloute was rustic. More like a puree; my guess was that it was bulked out with potato. The Tomato Salad was a disgrace at £12. Could it get worse? Yes it could. The £20 Risotto was more like soupy rice. Flavorless with a token sprinkle of vegan cheese. Due to an allergy meaning no grapefruit, the citrus veg was omitted from the £27 Stone Bass and served with 4 potatoes. No offer of an alternative vegetable. The £11 Pineapple Millie Feuille which presented like no other I had ever seen came with the wrong ice cream, and the 7cm dish of trifle at £10 was vile. Breakfast thankfully was better. Would I stay here again - Maybe. Would I dine here again - definitely not, unless I hear the Kitchen Brigade has changed.

I reached out to The Swan about booking a room for a proposal. I was introduced to Jodie the Sales and Events manager who supported me throughout on how to set up the room and the events of the day to allow the plan to come together. Jodie set the room up perfectly on the day and had everything covered. We then had a family meal in the evening and the staff were incredible. They made the evening extra special and the waitress who looked after our table provided exceptional service. We had an amazing overnight stay and the breakfast just finished it off. The Swan is one of our favourite places and the building and location are unique, but so are the staff and I would highly recommend it to anyone looking to pop the question or have a break away. We will be back again :)

The room was sweet and clean, bed very comfortable. The food delicious with many explanations for an American, lol. However the best part was the staff, especially Dave. He was kind, offered suggestions, made wonderful cocktails and was sweet to our pup scrumpy, with lots of biscuits. Dave was informative about the history here, I was very interested as my father is retired military. He gave as a lovely tour, answered every question, some of which were dumb. I will definitely return to this ever so sweet hotel in the near future.

Had a fab 2 night girlie stay . Fab spa facilities, restaurant and accommodation. Dave the barman was very attentive and the history lesson on the hotel was fascinating. Perfect for English village for a perfect girlie stay . Made even better by the weather

Greeted by a lovely receptionist who showed us to our room. Room was comfortable, there were fan ,iron & ironing board, safe , hair dryer, tea & coffee making facilities . Very comfortable bed. All the Staff were friendly & helpful. Went for dinner in the Gallery excellent food ( Ben ) & service was outstanding ( Fred) really good evening!!

Came for Afternoon tea, gorgeous food and lots of it, tea/coffee replenished whenever you needed. Cannot fault staff, friendly and attentive, Fred & Mark. Beautiful setting. Fabulous location. Stunning gardens. Will definitely return soon.