Usuário convidado
27 de fevereiro de 2023
We chose this venue going by the website , the rooms , the food the history etc looked amazing ! Sadly not the case the chateau is set in beautiful grounds but the feel when you enter is not at all inviting, staff appeared subdued and not overly welcoming , the room very tired and not clean , plenty of dust ! We arrived late looking forward to a nice breakfast which was served in our room which was not our choice,my husbands continental breakfast was ok but I ordered bacon, poached eggs , tomato's and toast , no tomato available and the whole breakfast turned up very cold . The second morning we decided to have breakfast and this time was in a small restaurant, plenty of choice but this morning I was not able to have poached eggs only fried or scrambled. Presentation was poor and cooked by a gentleman normally in reception no chef clothes and probably no hygiene certificate either. That was our last breakfast in our weeks stay. Dinner menu offered was choice of two starters, two mains and two desserts , where was the a la Carte we thought , we didn't bother dining for dinner during our stay. We had room service snacks which were ok . Twice we had to ask for toilet paper as house keeping never topped up and one day we had gone out and returned to having the room not touched until a lovely polite lad asked if we would like our bed changed and our cups and glasses changed , he was about as cheerful as it got regarding the staff. To sum it up the chateau is very tired including the staff , no atmosphere at all and generally a miserable stay was had. Would we go back definitely not very disappointed !
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